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General Feedback

How should we improve our feedback and product management tools?
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  1. Column reorder not maintained

    Adding and removing columns from the column picker shouldn't require the user to reorder the columns that are visible again.

    4 votes

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  2. Adding New Idea from the admin console

    While adding new ideas from the admin console, nothing happens after clicking save. It would be helpful if the new idea could be opened in a new tab or in the existing one so that I could proceed working on it.

    4 votes

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  3. Undo bulk status updates

    Have an option to undo a bulk status update you may have made by mistake.

    4 votes

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  4. Give admins the ability to flag an idea as important from the admin console

    Add the ability for admin users to set this flag on ideas already submitted for internal communication processes.

    This can only be done today from the contributor console or contributor sidebar.

    4 votes

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  5. Show actual values instead of percentage for WON Opps

    In the SALESFORCE section of the Ideas & Feedback page, the information for Potential and Lost Opportunities is showing actual numbers, while WON opportunities is only showing percentages. It would be nice to also have the amount of won Opps and the related revenue there to maintain the same criteria.

    4 votes

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  6. OR operator in Idea views and filters

    So you can see all ideas in that are in a certain forum OR have a certain label

    4 votes

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  7. Mentions in Public Comments

    The new ability to @mention admins within internal comments is great! As a corollary, it would be great if end users could @mention each other in public comments. This would enhance public discussion, allow users to directly interact with one another. Thanks for consideration!

    4 votes

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  8. Add the ability to click into a report of each public status type for the "ideas by status" chart

    For the "No status" public status column in the "Ideas by Status" chart, add the ability to click that column and link to a report of all those ideas with "No status", "Under Review" etc. so I can drill in and update.

    4 votes

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  9. Add an option to delete a public status

    After publishing a public status there is no way to delete it, and if I chose one by mistake, even when I change it to the one I wanted- you can still see the wrong one that was there before that.
    Can you add an option to delete a Public status to solve it?

    4 votes

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  10. Allow for automatic archiving based on set rules

    I'd like the ability to set rules for age of an idea + number of votes to automatically archive to a private forum. Such as, anything older than 4 years with less than 4 votes gets sent to an Archive forum so we have the information, if needed, but don't have to manually do the maintenance work.

    4 votes

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  11. Add screen shot to idea from clipboard

    I really need/want and easy way to add images (screen shots) from clipboard (like e.g. Target Process does it e.g. on their help desk) - a small picture often says more that 140 characters ... and more clearly

    It is really no different that attaching an image files, just a lot less clicking and tying

    4 votes

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  12. Provide the ability to search comments within a single topic.

    I want to search existing comments on a topic to avoid posting something if it has already been said. Manually scanning comments is too burdensome if there are many comments (>50, >75, some significant number).

    4 votes

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  13. Show categories even if they contain completed or no suggestions

    If a category in a forum on the web portal doesn't contain any open suggestions, it doesn't appear.

    If a user is trying to see completed suggestions in this category (without searching) they aren't able to.

    4 votes

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  14. If idea is flagged by a user, show it as flagged even if they refresh the page

    If a user clicks "Flag this as inappropriate" on the web portal, the link will show as "flagged". But if they refresh the page, they'll be able to click on the "Flag this as inappropriate" link again.

    4 votes

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  15. Bulk Actions in moderation

    Allow bulk actions to occur in the moderation tab, or have a filter to show unmoderated ideas in the suggestions grid.

    4 votes

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  16. Be able to remove status history on an idea

    Sometimes the status of an idea changes. For example, the PM team might have started work on a new feature, but then put it back in the backlog and the status is changed from "started" to "planned."

    Since users can review the history of an idea on the web portal it could look to them like the product is going backwards and erode confidence.

    Admins would like the ability to remove the status history from being accessible users or erase a previous status.

    (Note: on the latest version of UserVoice you can edit the status message, but you can't edit…

    4 votes

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  17. Don't include completed ideas in searches

    I went to link a ticket to an idea, and it showed me oodles of completed ideas. That would be good as an option, but not in the default view. It should really separate out completed ideas.

    4 votes

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  18. Keep log of status updates after merging suggestions

    When I merge suggestion A into suggestion B, the comments from suggestion A are copied into suggestion B - but any status updates from suggestion A are not.

    Sometimes there's useful stuff in the old status update, such as troubleshooting steps to see if the symptoms match a known issue or not. So it's nice to be able to access those old status messages to copy-paste from them, for example.

    (The idea https://feedback.uservoice.com/forums/1-general-feedback/suggestions/4012056-canned-responses-for-suggestion-status-updates would help with this a bit, but only if you planned ahead and already knew you wanted to reuse the exact text of the status message).

    4 votes

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    Deferred  ·  Claire Talbott responded

    After reviewing this idea, we’ve decided it’s not something we plan to implement at this time. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  19. Release version on completed ideas

    When an idea is completed I would like to say which version of our product it was addressed in. And also allow customers on our forum to see what is included in each release version.

    4 votes

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  20. 4 votes

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    Deferred  ·  Claire Talbott responded

    Hi everyone!

    Our Product Team reviewed this idea, and discussed internally.

    We built the “My Feedback” section in settings to list ideas a user has supported either by leaving a comment or casting a vote.

    While we can definitely understanding users wanting to see ideas they created, but no longer support, this is not a use case we designed this part of the application for.

    We do have supporter mode now for our product forums, which does let users support as many ideas as they want. To learn more about why we recommend switching to supporters vs. voting limits, please, check out our best practice article: https://feedback.uservoice.com/knowledgebase/articles/782139

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