General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
348 results found
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Provide the ability to display the ID of the Suggestion in the forum with the suggestion Provide the ability to display the ID of the Suggestion in the forum with the suggestion rather than having to point people to the ID in the URL. This helps when you are working with different systems and want to allow people to link to their ticketing systems where there is not automation.
8 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Logical Grouping for Advanced Filtering The advanced filters currently only have support for "AND" logic -- create support for "OR" logic as well, where we can create a filter based on logical grouping of AND/OR.
7 votes -
Old Sprints visible in backlog In the backlog, I can see the future sprints today and plan them by dragging and dropping stories between them.
I would be able to make old (finished) sprints visible to find a thing I know has been done quickly and, from there, find a loose end to continue the progress.7 votes -
Open new tab for Idea Details View Previously we were able to right-click on an idea title on the idea grid and open a new tab and it would let us manage our idea and it a new tab. Now the only option to open it in a new tab is to copy the url > open new tab > paste url
7 votes -
Provide the ability to search comments within a single topic. I want to search existing comments on a topic to avoid posting something if it has already been said. Manually scanning comments is too burdensome if there are many comments (>50, >75, some significant number).
7 votes -
Ability to enhance search results by creating keyword associations. Example: Someone could be providing feedback on the "widget" but the word they use is "pop-up".
This would be especially helpful for companies that have custom names for functionality that may not be obvious to their users.
7 votes -
Provide Parent/Child relationship for Merged Items Merging ideas is fantastic but to have the idea merged as a comment isn't so good.
Ideally, the merge should allow for a Parent/Child relationship i.e. both ideas continue as individual ideas rather than a comment of the other.
7 votes -
Be able to set a customized message on the Private Forum invite email as the default. Be able to change the welcome message in the private forum invitation process to be the same custom message each time so it doesn't have to be copy and pasted each time if you use the same one every time.
7 votes -
Templated statuses per forum Love the Status Template messages but it would be ideal to configure these per forum rather than UV instance. (Ability to select which forum(s) the template applies to).
Our use case: Our forums are 1:1 with our products. 50% of our products are managed in-house and have a different message than the other 50% of products which are managed by a Vendor. We prefer to use 1 public status for end-user consistency regardless of who manages the product, but it would be ideal to have separate Status Template messages depending on whether the product team is in-house or external.
6 votes -
Link Related Ideas For when ideas are similar, but not the same enough to be merged. You want to link related (small appetite) ideas that can be bunched together to potentially be resolved in a single pitch or update.
Great for helping with clean up purposes, or large idea grids.
6 votesWe're working on a variety of use cases for Linked Ideas. We'd welcome sharing any and all use cases for Linked Ideas in a reply to this update or in comments on the Idea.
Thank you!
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Automatic idea assigned to admin based on category Enable a feature that automatically assigns ideas to a specific PM based on the category the idea is in.
6 votes -
Use Categories instead of Forums on the Activity report Report on the categories, instead of the forums
6 votes -
Filters are difficult to navigate The old UI made it easier to filter through ideas. Additionally it is difficult to navigate through the idea grid to distinguish statuses, votes, and created.
6 votesHey there!
Thanks for your feedback and support of this idea. We have been able to gather perspective on a number of areas in which our filtering experience on the idea grid can be improved. There is not a single solution that addresses all the feedback we've received. With that in mind, I thought it might be helpful to provide a bit more insight into the specific problems, as informed by the themes of this feedback, that we've focused on solving as we being work on this.
- It is hard to visualize what filters are applied when working with a filtered view of the idea grid.
- It is hard to make changes to applied filters directly from the idea grid.
- It is not obvious that filters can be applied and updated on columns in addition to the main idea grid filter (fly-out from the right hand side of the grid).
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Capture Feedback without linking to Idea Is there a way to enter feedback that isn’t linked to an idea/suggestion? An end-user may enter positive feedback that we would want to track and it may not be associated to a request for action.
6 votes -
Filter Contributor Feedback in Admin Console Within the Admin Console I'd like to have the option to filter out feedback captured by contributors. We want contributor feedback but it would be useful to be able to filter it out when we want
6 votes -
Count suggestion creation as customer activity A suggestion being created doesn't always count as "Customer Activity" when using the "No Customer activity" filter.
This can result in suggestions that have been created within the year showing up in "No Customer activity in the past year" if the suggestion was were created via the API, contributor sidebar or imported.
6 votes -
Rich-text formatting for comments on ideas Be able to use formatting options, like bold, italics, code blocks in comments on the forums.
6 votes -
When importing suggestions, add end-user creators as supporters When an admin imports suggestions via CSV, they can specify an end-user email address as the suggestion creator. It would be helpful in some cases so have this end-user creator also be added as a supporter and subscribed to updates.
6 votes -
Allow sharing of Idea Lists/Grid Views with groups of people Sharing views so that people can have the see the same filtered list of ideas is incredibly useful, e.g. seeing the top ideas by reach, seeing ideas that have been delivered, seeing the ideas that need work on, etc but the current implementation of views makes this challenging because:
- If you want to share a view with a group of people you have to manually specify them one by one, there is no way of specifying a group of people - in an ideal world I would be able to share a view with everyone in the EMEA Success team…
5 votes -
Create owner role for Idea Lists and Grid Views Sharing views so that people can have the see the same filtered list of ideas is incredibly useful, e.g. seeing the top ideas by reach, seeing ideas that have been delivered, seeing the ideas that need work on, etc but the current implementation of views makes this challenging because:
- Anyone you share the view with can edit the view, e.g. change the criteria, change the columns etc and this will impact everyone - you should be able to either define owners of a view who are the only ones who can edit it
5 votesWe've added some functionality that should help with this idea. You can now share Idea Lists and Grid Views with the entire team of Admins with a single checkbox.
We'll be working to improve the configurability of list sharing and permissions in the future!
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