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General Feedback

How should we improve our feedback and product management tools?
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  1. Add an extra confirmation step to "flag as inappropriate" links

    Currently, it is very easy to accidentally click the "flag as inappropriate" link next to ideas in a list (I have already accidentally done this). It would be nice if there was an extra confirmation (a popup box or something) to confirm that this was the intended action.

    8 votes

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    2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Allow users to designate their default "view" for the idea grid

    Allow users to specify which saved view should be the default view they are given when they return to the idea grid.

    7 votes

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  3. 7 votes

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  4. Ability to enhance search results by creating keyword associations.

    Example: Someone could be providing feedback on the "widget" but the word they use is "pop-up".

    This would be especially helpful for companies that have custom names for functionality that may not be obvious to their users.

    7 votes

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  5. Be able to set a customized message on the Private Forum invite email as the default.

    Be able to change the welcome message in the private forum invitation process to be the same custom message each time so it doesn't have to be copy and pasted each time if you use the same one every time.

    7 votes

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  6. Have a setting to require a description when creating ideas

    Have a setting that can require a description when a user creates a new idea

    7 votes

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  7. markdown in comments

    Would love to see Markdown extended to comment threads. I understand that it's already supported in the main description, but any followup comments (maybe even another user suggesting a different snippet of code) doesn't get the same formatting as a description.

    6 votes

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  8. Count suggestion creation as customer activity

    A suggestion being created doesn't always count as "Customer Activity" when using the "No Customer activity" filter.

    This can result in suggestions that have been created within the year showing up in "No Customer activity in the past year" if the suggestion was were created via the API, contributor sidebar or imported.

    6 votes

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  9. Allow anonymous suggestions

    Don't require users to enter an email address when posting suggestions or comments on specific forums.

    6 votes

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    Deferred  ·  Claire Talbott responded

    Thank you for your feedback around this!

    A core value of UserVoice is communication, allowing Product Managers not only to hear from users, but communicate back to them around their feedback.

    We also help Product Managers when evaluating ideas, not only see how many people want it, but who those people are, enabling them to make data driven decisions.

    Anonymous suggestions don’t allow either of those, and aren’t part of our vision for the product at this time.

    While we are saying “no” to this particular idea, please keep sharing. We do appreciate you sharing your thoughts and product needs with us!

  10. When importing suggestions, add end-user creators as supporters

    When an admin imports suggestions via CSV, they can specify an end-user email address as the suggestion creator. It would be helpful in some cases so have this end-user creator also be added as a supporter and subscribed to updates.

    6 votes

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  11. Provide Parent/Child relationship for Merged Items

    Merging ideas is fantastic but to have the idea merged as a comment isn't so good.

    Ideally, the merge should allow for a Parent/Child relationship i.e. both ideas continue as individual ideas rather than a comment of the other.

    6 votes

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  12. Filters are difficult to navigate

    The old UI made it easier to filter through ideas. Additionally it is difficult to navigate through the idea grid to distinguish statuses, votes, and created.

    5 votes

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  13. Access Saved View and Forum Settings from Secondary Nav

    The Manage Views screen enables me to quickly access Saved View and Forum settings in-line when reviewing your list of Saved Views and Forums.

    With the introductions of the secondary navigation as well as the updated Ideas and Feedback section grouping, in order to get to the Manage Views page, I have to first navigate to the idea grid then go to the settings icon.

    5 votes

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  14. Ability to Create a New Feature from Idea View

    Ability to create a feature from an idea. When viewing an idea, I would like to be able to click a button that creates a linked feature, so that I can view the idea while entering the feature name, description and other info. This would also save the 'searching' step to link to the idea to the feature after the fact.

    5 votes

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  15. Translate customer ideas in the admin console

    Ideas are sometimes created in a language that admins do not speak. UserVoice should have a way for users in the admin console to translate ideas to their language.

    5 votes

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  16. Specify Applicable Forums when Creating Labels

    Add functionality to enable a definition of Labels on a Forum by Forum basis. When creating a new Label you would specify to which Forum or Forums this Label is to be made available to. The new Label would only appear and be available for use within those Forums. There would also be functionality to link existing Labels to Forums (it is noted that some data cleansing may be required to ensure data integrity). There is currently an issue in that Labels are created that are relevant to limited Forums, but they appear Everywhere. This clutters lists and results in…

    5 votes

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  17. Need a filter for open Ideas that contain the blocker flag

    There is no simple way to filter all ideas that contain blockers. We should also be able to pull up reports on accounts and users who have left feedback marked blocker. Pulling reports or setting up your API is not an easy solution that will help. Please add a filter to include all blocker feedback.

    5 votes

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  18. Permanently Delete Suggestions

    -Allow permanent deletion of Suggestions

    -Permanently purge soft-deleted Suggestions (potentially on a cadence)

    5 votes

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  19. Rich-text formatting for comments on ideas

    Be able to use formatting options, like bold, italics, code blocks in comments on the forums.

    5 votes

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  20. Make the profanity filter apply to user names, comment urls, email addresses

    Currently the profanity filter does not apply to usernames, URLs in comments, or email addresses.

    5 votes

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