General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
357 results found
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Display Flag Reasons and Resolution Details in Grid View Add columns to the grid view to show why an idea was flagged and, if cleared, how the flag was resolved without needing to open the idea details page.
2 votes -
2 votes
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Add creator to All Idea list view In the All Idea list view there is no column for who created the idea. This would be a nice addition without having to open up each idea separately.
2 votes -
Expose Forum Id in Edit Console It would be a better user experience to expose the forum ID in the edit modal instead of needing to go find it via the api or url
2 votes -
Add an AI Agent to consolidate feedback AI agents are the rage these days. I think it would be great to ask questions to an AI bot that helps users find relevant ideas, identify target audiences, etc
For example, I could conversationally ask, "what are the most active ideas in the last 90 days for a particular client segment" and it would automatically provide a prefiltered list and even possible an impact report type export.
Because our data set is so large, many internal teams find the platform a bit intimidating. This would overall significantly improve usability to consume the data and answer the specific questions they…
2 votes -
Would like more fields to be allowed to edit in grid (not have to open the idea) It would be a big time saver to be able to edit more fields in grid view. This is possible now with e.g., labels and I understand why you wouldn't want to allow this for some fields such as public statuses (notification/template message implications) but it would be ideal if I could change: Idea Name, Description, custom fields, and forum/category without having to open each item.
2 votes -
Apply Default Status through import API endpoint when status is null In a case when you import an idea without a status specified using the API import endpoint, when both status_name and links.status are null. I'd like the behavior to apply the default status
2 votes -
User Permissions Configuration for Internal Status Be able to set user permissions on ideas (ie. none, vote and comment, comment only, vote only) based on the internal status configuration.
2 votes -
Carry over support traits into the split idea In the idea split, the comments, internal comments, votes, and subscribers are brought over into the secondary idea. It would be more impactful to bring over the Revenue and Account Traits that the voters are tied to for continuity and contextualization.
2 votes -
Show if Idea is Linked to Roadmap Feature from List View Ability to see if an idea has been added to a roadmap feature from the idea list
2 votes -
Show assigned features on the idea export We would like to be able to see which features an idea has been tagged against within the Idea exports.
2 votes -
Make Idea Details Scrollable on Small Screens When user a smaller window, the idea details is not scrollable when trying to leave an internal comment which cuts off the save button.
2 votes -
2 votes
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Display Status Update Comments Display Comments on status change updates in Admin View.
Currently it's necessary to navigate to the public portal view to see what the comment on the status update is.
2 votes -
View a list of contributors supporting a group of ideas It would be great to see a list of contributors who have supported a group of ideas whether that is a category of ideas or a curate a list of ideas based on a theme (ie. label) from the grid.
2 votes -
Filter by last updated user activity in the idea grid It would be great to be able to filter by user 'last updated' or new activity (ie. idea, vote, comments, rating) in the idea grid rather than having to click into filters - similar to how other columns can!
2 votes -
change sort order of comment/feedback/activity In the Idea Details page, allow user to change the sort order of the comments/feedback/activity. Often I would like to see the oldest comments, and I need to scroll to the very bottom of the thread while waiting for lazy loads (since only a few records load at a time).
Even when the activity is filtered, this can be tedious on ideas with a significant amount of comments.
2 votes -
Private Category Private Category within the public forum
2 votes -
Created by in idea grid Ability to see the "created by" user in the idea grid
2 votes -
New List Uiew UX: Search field should persist on refresh when searching in a Saved View with the new list view ux, when I refresh the page, the search field clears and I am forced to redo my search.
2 votesThis behavior differs from the previous experience; however, we have found that the new experience is inline with user's expectations of how this should function.
When you navigate to a saved view, you're loading a view which has a specific criteria (which may or may not also include search terms). We've found that when users navigate to a saved view, and they manually reload the page, they expect this to act as a reset, clearing out any changes to filters and resetting to the saved configuration.
When not viewing a saved view (All Ideas), users expected the search terms to persist, which is current behavior.
Thank you for your idea. We have decided to defer further investigation until more feedback is collected.
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