General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
337 results found
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Comments Vs. Public status vs. Message subscribers should be more obvious within Admin view When logged in as an Admin, viewing Suggestions.
I find it difficult to know if the comments are "public" or "private"This should be obvious when viewing the comments, so that if a customer accidentally posts something "sensitive" in the comments field I can easily detect this and mark the comment as private!
Retaining the comment with the suggestion (for admins), but hiding it from other public users of the forum.3 votes -
Be able to choose a page when navigating suggestions On a list of suggestions, could we have the possibility to choose a page and to go to the first or the last page of the list.
This would also help you keep track of where you are, in case you refresh the page you will not be taken back to page 1.
3 votes -
search attachments When searching feedback, also search text that exists in an attachment
3 votes -
Show category on the "Related Activity and Moderation" page Display category on the Activity and Moderation page, so admins can quickly identify if an idea has been incorrectly categorized.
3 votes -
Add place to post guidelines, instructions for a forum. Want to be able to post announcements and guidelines for the forum. While you can add some content in the welcome or forum message, these distract from user engaging with the forums.
Would like to be able to post rich content that displays within the overall UV experience.
3 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Remove irrelevant options from activity feed kabob options When you click the "kabob" option next to an item in an activity feed, you always get the same options.
These include options for converting to a ticket, which is only done on suggestions and not on other objects in the activity feed, such as comments and requests.
The options in the kabob should change depending on the object you are on.
3 votes -
Ability to filter by labels when looking at a user's suggestions though the Users & Accounts list When I am looking at a user's supported suggestions through the user & account's list in the admin portal I would like the ability to filter their supported suggestions by labels.
3 votes -
Date field on Public Statuses so users know when an idea will be completed It will be useful to have a date field on public status updates stating when an idea will be completed. For example, if I apply a status "Started," I would be prompted to enter a date when the idea is expected to be completed.
This provides a concrete date to the user and the user knows exactly when to expect the feature release.
3 votes -
3 votes
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Make Idea Details Scrollable on Small Screens When user a smaller window, the idea details is not scrollable when trying to leave an internal comment which cuts off the save button.
2 votes -
2 votes
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Logical Grouping for Advanced Filtering The advanced filters currently only have support for "AND" logic -- create support for "OR" logic as well, where we can create a filter based on logical grouping of AND/OR.
2 votes -
Remove merged idea from listview Love the suggestive Merge ideas. The only problem is that when you merge the idea, both ideas still show in the listview and the one that was merged shows blank status/internal status...etc. My vote is just merge them and only have one idea.
2 votes -
Display Status Update Comments Display Comments on status change updates in Admin View.
Currently it's necessary to navigate to the public portal view to see what the comment on the status update is.
2 votes -
With the last UI update tagging ideas with labels was made slower and more painful. The dialog is too small to see more than 5 labels Make tagging ideas easier and faster
2 votes -
Default nested labels in "Add Labels" to be expanded In the new UI the add labels feature no longer expands the nested labels on default and it would be nice to have this feature back to prevent the need to click to open each one, every time.
2 votes -
Idea Grid Select All Checkbox to Select Only Visible Have an optional checkbox in the Idea Grid to either select all visible ideas or select all ideas. For example, when you view 20 per page and have 100 ideas. There should be a checkbox to select all 20 visible and another to select all 100 total.
2 votes -
View a list of contributors supporting a group of ideas It would be great to see a list of contributors who have supported a group of ideas whether that is a category of ideas or a curate a list of ideas based on a theme (ie. label) from the grid.
2 votes -
Filter by last updated user activity in the idea grid It would be great to be able to filter by user 'last updated' or new activity (ie. idea, vote, comments, rating) in the idea grid rather than having to click into filters - similar to how other columns can!
2 votes -
clone views There is currently no way to clone a view.
It is common for people to create a view to show the ideas for a specific account which could include column customisation, ordering, filters etc. If I want to create the same for another account I have to repeat the steps which feels very inefficient.
2 votes
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