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General Feedback

How should we improve our feedback and product management tools?
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  1. 6 votes
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    1 comment  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  2. Create more robust Admin Permissions

    Create admin permissions so that specific admin can only do specific activities. I would like to be able to assign which admin can access which forums as well as who can moderate and do other activities. I would also like to choose who can alter the each section of the settings. Ex. Only certain Admin can change Web portal Appearance and features and only certain Admin can delete Admin.

    E.g. Requirement – Permissions on "email subscribers"
    E.g. Requirement – Permissions on "post status update / email subscribers"

    14 votes
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    2 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  3. Search user invitations for private forums

    I want to be able to search for a user without having to scroll down and load the whole list of users.

    4 votes
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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bulk actions for managing users

    Such as...

    Bulk block users
    Bulk delete users
    Bulk email users
    Bulk delete forum access/invitations

    21 votes
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    1 comment  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  5. Create team dialog show existing team names

    In Admin Settings, the Create team dialog should show the currently assigned team, if it is assigned already. I'm trying to bulk assign contributor team members that haven't been assigned yet and it's very difficult and tedious currently.

    1 vote
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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  6. Activity chart of a specific user’s engagement

    When viewing a user profile, I want to see a chart of their engagement, so I can see when they were reporting important issues.

    7 votes
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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  7. Audit log of admin activity on a suggestion

    It would be helpful if you could see a history of how the suggestion was updated and by whom, just like you can with tickets.

    Right now if a suggestion is edited, moved to another forum, has its category or labels changed, etc., there's no history of who made the change, when the change was made, or that a change was even made.

    37 votes
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    3 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow admins to edit user information

    Coming from a Community Management background, I am accustomed to having a variety of administrator tools on forums that aren't offered in UserVoice. Among these tools are more robust search features, and a consolidated user information page with the ability to edit user information.

    At the present, I cannot search by individual forum and must scroll through multiple pages across four different lists (Voters, Given Access, Invited and Removed) to find users. The results of using the "Search ideas and feedback" feature under Feedback are missing this basic information.

    Once a user has been found, I have no way to…

    64 votes
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    6 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  9. Merge Users

    After implementing SSO we ended up with many duplicate users. This was partially our fault (we didn't define the user id properly when moving over) but even if we had the original pre-SSO user and SSO would still be duplicates.

    47 votes
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    6 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to remove users access to a private Forum when pulling up their profile after a search

    You can remove a user's access to a specific private Forum only if you're viewing the list of users for that Forum.

    If an Admin searches for a specific user, they don't have the option to control their Forum access from that profile view.

    For a small Forum, with a limited number of users, this isn't a huge deal. But if an Admin has over a 50 users on a Forum, this gets tedious (and takes too much time).

    Ideally, if an Admin searches for a user, when they open the profile, they should have the option to remove the…

    16 votes
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    2 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ability to restrict Admins to specific forums

    More granular settings for admins/agents/moderators.

    134 votes
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    30 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  12. Schedule bulk invitations to private forums

    Would like to be able to do a bulk invitation and schedule it for a certain time to coordinate with a launch.

    1 vote
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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  13. Only let users submitted by people connected to their account

    Only allow feedback to be seen by the members of the organization that the feedback was submitted by.

    1 vote
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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  14. Show which admins are locked out in settings

    When an account has surpassed their admins limits the extra admins will get locked out. It would be helpful to display which admins are locked out on the Users and Permissions page.

    1 vote
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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
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