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General Feedback

How should we improve our feedback and product management tools?
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  1. Conditions for events sent to Slack

    For example, if a user/account has a certain trait value, send to a specific Slack channel.

    1 vote

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  2. Vote for Ideas from Slack

    I would like to be able to vote for ideas and suggestions directly from the UserVoice App in Slack. This way I can easily submit ideas, share the submission messages, and vote for ideas without leaving Slack.

    9 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow custom fields to be used as "Amount" field in Feedback and Opportunity integration

    If you don't use the "Amount" field from out-of-the-box SF implementations, the feedback and opportunity integration can't display data for Revenue on opportunities.

    3 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  4. Capture Ideas in Microsoft Teams Integration

    Currently, the integration provides you with the ability to see UserVoice notifications in Teams. It would be great if you could also perform actions like you can with the Slack integration.

    2 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  5. Sync information between UserVoice to Salesforce

    For example, if an email address changes, allow it to be updated in both Salesforce and UserVoice with a 2 way sync

    1 vote

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  6. For Jira Server, don't attribute changes to Jira card to a specific admin

    The "Change by" field on Jira cards, when there is activity on a linked UserVoice idea, will show a specific user on the card and in notifications from Jira.

    It would be better for this not to be the case, since changes on the idea (that in turn update the Jira card) aren't necessarily done by this user.

    2 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  7. Send unmoderated events to Slack

    Allow unmoderated events to appear in Slack, so that Slack can be used to notify Admins of ideas needing moderation/approval, potentially provide the ability to approve ideas in Slack (you can already mark as spam)

    4 votes

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  8. Agile Central Integration, similar to the Jira integration.

    I want to be able to track statuses of items attached to items in Agile Central and Ideas UserVoice.

    1 vote

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  9. Surface Ideas Flagged as Important in Slack

    We would like PMs to be notified instantly of ideas flagged as important through the slack integration

    2 votes

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  10. Allow Value Transformation to link Accounts in the Gainsight Integration

    When configuring Gainsight, build the ability to transform/format the lookup value. For example, our Salesforce primary field uses domain, "company.com". UserVoice uses "@company.com".

    It would be awesome to be able to specify "@" + email domain as the value to look for in the Gainsight integration config.

    1 vote

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  11. Slack Integration for Private Channels

    Provide the ability to stream UserVoice events to a private Slack channel

    6 votes

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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  12. Slack integration--search for and link ideas in Slack threads

    Currently you can only search for an idea using the Slack integration in the main message field of a channel. We REALLY need to be able to use the /uservoice-search command within a thread on an existing message so that when an internal team member asks a question related to an existing UV idea, we can easily link them to the existing idea in the thread of that original message.

    5 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    Hey all,

    Unfortunately, we won’t be able to provide this feature.

    Looking into this a bit more and collaborating with the team at Slack we learned that Slash commands in threads is not functionality they support.

    We’ll have to hold tight until Slack supports this before we can make this available for the UserVoice to Slack Integration.

    Sorry I don’t have better news here.

    Thanks,

  13. 2 votes

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  14. Git lab Integration

    Push features to Git lab and create issues as a result in gitlab.

    3 votes

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    Deferred  ·  0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  15. Improve Pendo Integration

    Add ideas/votes submitted using the Pendo integration to the visitor's Pendo Visitor profile.

    1 vote

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  16. Integrate with Jira Service Desk

    Would like to be able to convert feedback to tickets.

    2 votes

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  17. Jira projects integration

    Instead of screens, which is how it currently works

    2 votes

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  18. Post Public Comments and Reply to Users on Ideas from Slack integration

    UserVoice admins want the ability to post public comments and reply to users directly from slack. That is, when an idea is streamed into a slack channel because of some event, make one of the actions that can be taken on that idea from slack be "post public comment" and/or "reply to user".

    1 vote

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  19. 1 vote

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  20. Tag Zendesk tickets where feedback is captured

    When customer feedback is captured with the Zendesk integration (an embedded contributor sidebar experience), add a "UserVoice" tag to the ticket where it was captured

    2 votes

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