General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
195 results found
-
Add unfurling to new Slack App The previous Slack app had unfurling of links that were sent as part of the functionality. This is no longer part of the new slack app and we are requesting that it be added.
7 votes -
salesforce objects <> UserVoice Ideas We have multiple sales force custom object that can collect Customer feedback/comment that can contain potential product enhancement request that should be use to create an Idea in Uservoice.
NPS surveys
Risks
Meetings
Notes
All these may contain comments from the customer and we would like an easy way for a CSM to extract the data from the comment create an idea and then link the idea back to the Salesforce object with a 2 way links. Allowing CSM to move from Salesforce to UV and Product managers to trace the idea source back to the Salesforce object with the…1 vote -
Add Labels when Submitting Ideas via Slack An option to add a label when submitting new ideas through the Slack integration (currently there's no label field in the bot)
1 vote -
Make Jira Integration Compatible with Jira Product Discovery It would be great to have the Jira Integration work with Jira Product Discovery where the idea shows on the Jira side. It is already working to show the link on the UserVoice side
5 votes -
Slack thread summarizer Slack threads tend to be long, especially for support requests. Leveraging AI functionality or otherwise, would be good to summarize a slack thread and derive product feature requests out of it while using "Send to UserVoice" functionality in Slack.
2 votes -
Hubspot Deal Object Sync We would like to have a HubSpot integration with UserVoice that support syncing properties from the Deal object.
1 vote -
Rework UI to Handle More Jira Projects Have the ability to search projects within the "Create Jira Issue" dialog within an Idea
2 votes -
A two-way Salesforce Integration We would like for our customer facing teams that work primarily in Salesforce to be able to stay in Salesforce while having access to the relevant up to date information they need. A two-way Salesforce integration would help in this effort.
5 votes -
A notification on the Slack message when a UV idea has been logged. A notification on the Slack message when a UV idea has been logged. An automated slack reaction, or new message saying the idea has been captured in UV.
1 vote -
Alphabetical Forums when logging from Slack. Alphabetical forums on the slack integration.
1 vote -
Search by Forums as well as categories in the slack integration. (currently only searches catagory) Search by Forums as well as categories in the slack integration.
1 vote -
Ability to select FORUM (no category) from Slack Integration to UserVoice Currently, when leveraging the Slack integration, you have the option to push to an existing Idea, or link no idea at all.
The ideas then go into a universal bucket on the UserVoice side (screenshot).When leveraging the APIs we can send feedback from tools into a specific forum with 'no category' attached. (screenshot 2)
We would like the ability to push ideas to a specific forum, with no category, without having to link to an existing idea
4 votes -
Reduce the frequency of Salesforce Connector sync The Salesforce Connector frequently syncs all of our records as we update them from our DB. This updates the last modified date and causes the Connector to update those records in UV. This happens even if the fields UV syncs were not updated.
I propose:
1. To check the last modified of only the fields configured in the sync and update if they change.
2. Add a setting to reduce the frequency of the sync.We're incurring extra charges from Salesforce because of this.
2 votes -
Two-Way Slack Communication We would like two-way Slack communication. Right now it's pretty much one-way communication from UserVoice to Slack. You can't respond directly to users or comment from Slack to UserVoice. You can capture feedback from Slack to UserVoice but that's it.
6 votes -
Forums and Categories from Slack Netflix would love to see the Slack integration include Forum and Category.
4 votes -
Be notified via Slack when assigned to an Idea As a PM, I would like to be notified via Slack when I'm assigned as the owner of an Idea.
2 votes -
Search for Slack channels As an Admin, I'd like to be able to search for a Slack channel when configuring UserVoice to a Slack channel.
Currently, I have to scroll through a very long list of Slack channels that exist in our workspace. The dropdown is also quite narrow, so it makes it hard to read the channel names.
2 votes -
Marketo Integration Marketo - specifically on DNC / GDPR
1 vote -
Auto-Capture feedback from external sources We have many different external sources that contain potential feedback (e.g. app stores, forums, github, trusted shops, google reviews, etc.). It's takes a lot of effort to gather, analyse, cluster it and add it to Uservoice.
I would like to have a functionality in uservoice that does this automatically. IMO that requires integration of external sources and strong context recognition capabilities. It would help us a lot to move towards a single point of truth feedback & research repository with Uservoice.
check out enterpret.com that already has an approach.8 votes -
slack integration trigger adding a label With the Slack Integration, we would like to have ideas posted into channels only when a specific label or custom field is assigned. This will allow us to ensure the proper teams are receiving the new ideas.
Category is too vague and our users don't always categorize items correctly.
1 vote
- Don't see your idea?