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General Feedback

How should we improve our feedback and product management tools?
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186 results found

  1. Slack integration to include description with "Create New Idea"

    When sending to UserVoice using the "Create New Idea" in Slack, the text gets pre-populated to the Idea title. When this text is really long in slack, all the content is added to Title vs. Description field. Ideally, a subset would be added to the Idea Title field and the entire context would be passed on in the Description field along with link to slack message to share full context and additional comments from thread.

    7 votes

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  2. Ability to add attachments from Slack to an idea

    It would be great if you could upload an image to the integration modal when attempting to port feedback from Slack and into UV.

    It would be super cool if the integration could automatically scrape all images that were shared in the Slack thread / message where the integration was kicked off from but..even just a more manual upload of an image attachment within the modal would suffice.

    2 votes

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  3. 2 votes

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  4. Add unfurling to new Slack App

    The previous Slack app had unfurling of links that were sent as part of the functionality. This is no longer part of the new slack app and we are requesting that it be added.

    7 votes

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    1 comment  ·  Integrations  ·  Admin →
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  5. Label field

    An option to add a label when submitting new ideas through the Slack integration (currently there's no label field in the bot)

    1 vote

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  6. Bi-directional linking

    We'd like to have bi-directional linking between our ESO support channels and uservoice: e.g. when submitting a new idea to UV through the "send to uservoice" bot, link the Slack thread to UserVoice and post the UserVoice link to the thread).

    1 vote

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  7. 1 vote

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  8. Slack thread summarizer

    Slack threads tend to be long, especially for support requests. Leveraging AI functionality or otherwise, would be good to summarize a slack thread and derive product feature requests out of it while using "Send to UserVoice" functionality in Slack.

    2 votes

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  9. Hubspot Deal Object Sync

    We would like to have a HubSpot integration with UserVoice that support syncing properties from the Deal object.

    1 vote

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  10. For "Send to UserVoice" from Slack, include link to Slack thread

    Send from UserVoice via Slack to inlcude slack thread link

    3 votes

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  11. Use a Slack Source for the Slack Integration for captured ideas/feedback

    when capturing feedback or ideas in slack using the slack integration, show in the admin console that this was captured from Slack via a source symbol.

    3 votes

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  12. Make Jira Integration Compatible with Jira Product Discovery

    It would be great to have the Jira Integration work with Jira Product Discovery where the idea shows on the Jira side. It is already working to show the link on the UserVoice side

    2 votes

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  13. Rework UI to Handle More Jira Projects

    Have the ability to search projects within the "Create Jira Issue" dialog within an Idea

    2 votes

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    1 comment  ·  Integrations  ·  Admin →
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  14. A notification on the Slack message when a UV idea has been logged.

    A notification on the Slack message when a UV idea has been logged. An automated slack reaction, or new message saying the idea has been captured in UV.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  15. Alphabetical Forums when logging from Slack.

    Alphabetical forums on the slack integration.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  16. 1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  17. Ability to select FORUM (no category) from Slack Integration to UserVoice

    Currently, when leveraging the Slack integration, you have the option to push to an existing Idea, or link no idea at all.

    The ideas then go into a universal bucket on the UserVoice side (screenshot).

    When leveraging the APIs we can send feedback from tools into a specific forum with 'no category' attached. (screenshot 2)

    We would like the ability to push ideas to a specific forum, with no category, without having to link to an existing idea

    4 votes

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    1 comment  ·  Integrations  ·  Admin →
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  18. Reduce the frequency of Salesforce Connector sync

    The Salesforce Connector frequently syncs all of our records as we update them from our DB. This updates the last modified date and causes the Connector to update those records in UV. This happens even if the fields UV syncs were not updated.

    I propose:
    1. To check the last modified of only the fields configured in the sync and update if they change.
    2. Add a setting to reduce the frequency of the sync.

    We're incurring extra charges from Salesforce because of this.

    2 votes

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  19. Forums and Categories from Slack

    Netflix would love to see the Slack integration include Forum and Category.

    4 votes

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  20. Two-Way Slack Communication

    We would like two-way Slack communication. Right now it's pretty much one-way communication from UserVoice to Slack. You can't respond directly to users or comment from Slack to UserVoice. You can capture feedback from Slack to UserVoice but that's it.

    4 votes

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