General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
183 results found
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Search for Slack channels As an Admin, I'd like to be able to search for a Slack channel when configuring UserVoice to a Slack channel.
Currently, I have to scroll through a very long list of Slack channels that exist in our workspace. The dropdown is also quite narrow, so it makes it hard to read the channel names.
2 votes -
Google forms integration (Or Apps Script Recipe) We are not using the web portal, and would like to meet our teams and customers where they live.
It would be great to have a no nonsense way to send data from Google forms to the uservoice API.
I'll settle for an apps script example though!
1 vote -
Recipe to set up Slack Custom App In my Org, we have the ability to set up bots and custom apps without issue.
While the Native app is helpful to do ALL feedback from a generalistic manner, I would like to set up a workflow step that is very specific to my needs and area of ownership.
Example: I am in charge of an Internal Employee experience, and I would like to have the ability to use Slacks APIs to do very specific things, such as capturing comments on a post, or using the Events API to record interaction with a post (Could just be an Idea)
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1 vote -
slack integration send to channel I would like to easily send an idea to a specific slack channel.
this would be a better option than the existing integration which sends all new posts. this tends to overwhelm our teams, so we would prefer to validate first and then send only new, unmerged ideas to the specific slack channels.
1 vote -
Ability to select FORUM (no category) from Slack Integration to UserVoice Currently, when leveraging the Slack integration, you have the option to push to an existing Idea, or link no idea at all.
The ideas then go into a universal bucket on the UserVoice side (screenshot).When leveraging the APIs we can send feedback from tools into a specific forum with 'no category' attached. (screenshot 2)
We would like the ability to push ideas to a specific forum, with no category, without having to link to an existing idea
4 votes -
0 votes
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Enhance the idea search capability in the Zendesk integration Enhance the search idea field within the Zendesk integration, allow users to search ideas by keywords and allow system to find ideas with similar terms, or include account name in search
1 vote -
Integrate with Service Now Make available an integration between UserVoice and Service Now
2 votes -
Two-Way Slack Communication We would like two-way Slack communication. Right now it's pretty much one-way communication from UserVoice to Slack. You can't respond directly to users or comment from Slack to UserVoice. You can capture feedback from Slack to UserVoice but that's it.
4 votes -
Update the Translation Service move away from a crowd-sourced translation service where the word for word translation occurs. allow for a different translation depending on context or the conjugation.
1 vote -
Create Native Microsoft Power Platform Connectors Create Connectors for Power Apps, Power Automate, and Logic Apps. This will allow us to use Microsoft NoCode/LowCode tools to User Voice with other Enterprise Applications that may not be native to User Voice.
1 vote -
Salesforce integration compatible with Leads Ability to add the component to a Lead in SF and get the same benefits as if it were on the Opportunity.
2 votes -
Integrate with Medallia Integrate UserVoice with Medallia
1 vote -
1 vote
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Support different data sources alongside Salesforce Connector For example: In case they don't have a reliable field for revenue in Salesforce, they can import that data.
1 vote -
Auto-Capture feedback from external sources We have many different external sources that contain potential feedback (e.g. app stores, forums, github, trusted shops, google reviews, etc.). It's takes a lot of effort to gather, analyse, cluster it and add it to Uservoice.
I would like to have a functionality in uservoice that does this automatically. IMO that requires integration of external sources and strong context recognition capabilities. It would help us a lot to move towards a single point of truth feedback & research repository with Uservoice.
check out enterpret.com that already has an approach.7 votes -
ChurnZero Integration Allow integration of UserVoice with ChurnZero
5 votes -
Be able to view all flagged ideas for an account in C360 in Gainsight CSMs should be able easily see all flagged ideas at the account level in C360 with the Gainsight Integration.
5 votes -
Show link of the Slack message that feedback was captured from on admin portal When submitting feedback from slack, the URL of the source message in Slack should be displayed on the idea in the Admin Portal
8 votes -
Generice ServiceHooks JSON payloads sent with wrong header. Generic Webhook ServiceHooks send JSON, but the Content-Type header is sent as "application/x-www-form-urlencoded" so systems are blocking the payload from getting processed.
3 votes
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