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General Feedback

How should we improve our feedback and product management tools?
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89 results found

  1. Ability to see the number of Zendesk Requests tied to an idea

    count number of zendesk requests attached to an idea

    3 votes

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  2. Report by label

    Ability to create charts and reports that show distribution of ideas across labels to understand areas of high/low user satisfaction.

    9 votes

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  3. Private Forum Invitations Export

    Provide a CSV export for private forum invitations

    2 votes

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  4. Page view analytics by forum

    Can we see reporting on the number of page views by forum

    2 votes

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  5. Include Merged Ideas in Export

    When exporting report of ideas into a excel version i would also like to get the field (true/false) if the idea is merged or not, currently there is no option and you need to export twice (using public status filter active and the merged) and then get into the work to run a lookup function edit to find the merged ideas from the active ideas set

    2 votes

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  6. Column for Authentication type in Users Export

    Provide a column in the Users export specifying which Authentication method (Facebook, Google, SSO, UserVoice - email only, UserVoice - with password) is used

    1 vote

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  7. Notifications for changes to Exports

    Provide an option to receive notification of updates and changes to column data in exports

    1 vote

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  8. Export Status Reactions

    The customer would like to have the ability to export "reactions" to public statuses in order to leverage the data to track adoption.

    2 votes

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  9. Track total forum/site logins

    Provide a report for total user logins - per user (number of times unique user has logged in, or total login duration), and per site (total unique logins).

    2 votes

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  10. Moderation KPI report - turnaround time

    We moderate incoming feedback and comments. It would be beneficial to have a way to easily monitor turnaround time on incoming items to make sure our admins are responding in a timely manner.

    3 votes

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  11. Create Segment for user or account fields that are blank/empty

    Add the ability to create a segment from users that do, or do not have data in a specified field, for example, if "Account Name" is empty.

    2 votes

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  12. Import and export columns should match

    Not all of the columns use the same values (true/false vs. yes/no) between the import and export, making it labor intensive to use them for moving suggestions between UserVoice accounts, or updating existing data

    6 votes

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  13. New Release Report/ Beta Target List

    Identify accounts for CSMS which might want to be individually notified of a new release or to product which accounts might be interested in a beta.

    1 vote

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  14. 1 vote

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  15. Multi sort from the grid

    Allow more than 1 sort on the suggestion grid. Ex. primary and secondary sort like in excel

    6 votes

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  16. 2 votes

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  17. Allow for scoring on Ideas

    Just like we have in the Roadmap, be able to apply scoring to suggestions.

    4 votes

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  18. Export unique labels separately

    Right now, when you use the analysis export, the labels are lumped in the same cell.

    This makes it difficult for admins to create reports around labels.

    1 vote

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  19. Have a feature view for executives

    Have a view of features for just executives where they can play around with what their PMs are saying are impacts to see how that changes priority if they want to evaluate the feature as a lower level effort or different impact without altering the standard copy

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  20. See the number of requests on a suggestion

    In the Feedback grid, you can see the number of comments or supporters on a suggestion.

    It would be useful for some use cases to also see the number of requests on a suggestion (could include multiple requests from the same user email address).

    8 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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