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General Feedback

How should we improve our feedback and product management tools?
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  1. Show owner of feedback as who shared this on the public site

    When a contributor or any admin enters feedback for a user/customer, the idea displays on the public side as if the idea is owned by that contributor. We need for the idea to show as being owned/entered by the customer who provided the feedback initially. We would prefer to prevent all feedback to appear like it came from the company, or the perception of this. Also, when an idea is being moved to our dev teams, we create a project and list the customer/account who initially submitted the request. This is hard when the idea isn't listed as coming from…

    1 vote

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  2. Show Internal Status on User and Account view in Contributor Console

    Only Public status is displayed, and you are required to click into the specific idea to see the Internal Status.

    1 vote

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  3. 1 vote

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  4. More Granular Roadmap View Access

    Ability to grant/restrict Roadmap view access in the Contributor Console by Team or individual Contributor

    1 vote

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  5. 1 vote

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  6. Ability to understand the engagement of contributor ideas'

    I post several ideas and I don't get too much information about it, like:

    who saw my idea? where the users came from?
    wow much time people spend reading about it?

    I just see that I invest a good time sharing my ideas but never get any feedback or follow up the discussion.

    1 vote

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  7. FRs by Account in Table Format and/or Export

    I'd like to easily review all Feature Requests that match a customer or keyword (eg.. company name) in a simple and easy to review table; as opposed to the blog view we can see in the activity dashboard search results today. I'd also like the ability to easily export that table of data into a CSV/XLS

    2 votes

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  8. Same immediate keyword search functionality in sidebar as feedback is being generated

    When using the contributor sidebar in salesforce or in the browser extension, the "link to existing idea" box should begin to find related ideas as the feedback is being submitted.

    1 vote

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  9. Contributors should be notified when ideas associated with their feedback gets commented on

    Contributors should be notified when ideas associated with their feedback gets commented on

    2 votes

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  10. Contributor Console missing Contributor Sidebar capabilities

    Contributor console has an option for capturing feedback, which is supposed to be used instead on the classic Contributor sidebar. But the experience is not the same, fields are not the same, and the Private commenting option which was one of the most important features of Contributor sidebar is missing.

    9 votes

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    Hey all,

    Thanks for the feedback and support of this idea.

    Upon rollout of the Contributor Console, this feedback helped us identify that we did not make it clear enough that the feedback captured from the Contributor Console is private.

    That is, like with the contributor console, feedback associated to ideas on behalf of customers from the Contributor Console is always private.

    We are working on a few updates to help make this more clear moving forward.

    Thanks again.

  11. View all ideas & internal information from console

    We want our internal teams to be able to easily see all ideas and the relevant internal information (internal comments/statuses etc) through the contibutor console.

    Right now the only available views are ideas that the team member has added feedback to / created or status updates - otherwise they are forced to use the search function.

    We want our business units to be able to browse ideas like someone can on the web portal but see internal information.

    4 votes

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  12. 2 votes

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  13. Contributors Post Ideas Anonymously

    When capturing a new idea through the Contributor sidebar, we would like the idea to be from an anonymous user, not a post from an internal team member. We don't want it to look like our employees are complaining about the product.

    3 votes

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  14. Ideas created by contributors should be included in "My Activity"

    Ideas that are created by contributors on behalf of other customers should appear in the "My Activity" of the contributor's console. It's a confusing experience for our internal users when they need to find and add feedback to existing ideas they themselves created.

    1 vote

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  15. 1 vote

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  16. Contributor Console Search Defaults to Ideas

    It would be helpful if the Contributor Console search to default to Ideas when performing a search, as that is the most common item we will be searching for

    1 vote

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  17. 3 votes

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  18. Need a filter on the feedback dashboard

    Need a filter on the feedback dashboard, The ability to see ideas based on status, such as "In Development".

    1 vote

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  19. Capture feedback by forwarding an email to UserVoice

    So I can quickly forward feedback from my email client to UserVoice

    2 votes

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  20. Roadmap movement

    It would be great to see Roadmap movement like the user activity. When you click on Road map it would be helpful to see both the Roadmap itself and then an activity log of movement on the Roadmap.

    4 votes

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