General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
347 results found
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Release version on completed ideas When an idea is completed I would like to say which version of our product it was addressed in. And also allow customers on our forum to see what is included in each release version.
4 votes -
Have a setting to require a description when creating ideas Have a setting that can require a description when a user creates a new idea
20 votes -
Be able to set a customized message on the Private Forum invite email as the default. Be able to change the welcome message in the private forum invitation process to be the same custom message each time so it doesn't have to be copy and pasted each time if you use the same one every time.
7 votes -
Automatically analyze incoming feedback and link to existing ideas Automatically analyze text on incoming feedback and link it to existing ideas. This will allow teams to handle higher volumes of feedback, and discern signal from noise.
11 votes -
Provide the ability to display the ID of the Suggestion in the forum with the suggestion Provide the ability to display the ID of the Suggestion in the forum with the suggestion rather than having to point people to the ID in the URL. This helps when you are working with different systems and want to allow people to link to their ticketing systems where there is not automation.
8 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Ideas that someone has supported but has not voted or commented on should appear in "My feedback" Ideas that are supported but not voted or commented on should appear in "My feedback."
There are a couple use cases for this:
1) As a user if I submit an idea but do not vote or comment on it, I still want it to appear under "My feedback"
2) As an admin when I add a supporter to an idea in the admin consol, I would like them to see the idea under their "My Feedback" even though they have no commented or voted on the idea
1 vote -
Customize branding per forum Different forums can represent different products or product groups. Admins want to be able to quickly and easily customize the look and feel of each forum, including the logo, images, and design.
Right now, this can only be accomplished with significant custom design. It would be ideal if there were features for easily managing this in UserVoice.
2 votes -
3 votes
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Access private forums via link Instead of sending a separate url to each person for a private forum, send out a single url that allows anyone with that link to access the private forum.
10 votes -
4 votes
Hi everyone!
Our Product Team reviewed this idea, and discussed internally.
We built the “My Feedback” section in settings to list ideas a user has supported either by leaving a comment or casting a vote.
While we can definitely understanding users wanting to see ideas they created, but no longer support, this is not a use case we designed this part of the application for.
We do have supporter mode now for our product forums, which does let users support as many ideas as they want. To learn more about why we recommend switching to supporters vs. voting limits, please, check out our best practice article: https://feedback.uservoice.com/knowledgebase/articles/782139
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Allow multiple categories per idea sometimes user ideas overlap with different categories.
62 votes -
Customizable list of words to ignore to improve search results I've been usability testing a test version of our UserVoice forums before they go live. Our users frequently use the product name as they are describing an issue (e.g., "Please do [some change] to [product]"). Because the idea filtering is based on an OR list of words, as soon as users type "[product]" 2 things happen:
The website speed crawls to a standstill, making it hard for them to continue typing and increasing their frustration.
A huge list of ideas appear that are no longer of any help whatsoever to them when looking for similar ideas.
I'd like to be…
34 votes -
Nested categories and sub-categories Currently we can only list one level of categories in feedback forums, which causes some confusion for our users, for example we have five categories for our Content Management System. Users prefer to have "Content Management System" at the top level then drill down to specific request i.e. "Content Management System --> Postings"
Thanks.
58 votes -
Allow profanity filter list to be customized / edited The profanity list is too sensitive and we'd like to 'allow' certain words currently banned. For example, the word ****** is currently blocked, but that is the name of a company relevant to my client's company, so people will often use it perfectly appropriately.
(The above may get moderated so what I'm talking about is http://bit.ly/wrpoSi for example)
14 votes -
Allow customization of text on portal site/forums Not everyone wants to use words like "Contact Us", "Knowledgebase", or "Feedback" on their UserVoice site - allow customizations of at leas the major titles and buttons on user-facing portal pages.
31 votes -
Pre-moderation for Ideas, Post-moderation for comments It would be great to be able to use pre-moderation for new ideas and post-moderation for comments. This would allow us to maintain a high forum quality without limiting the natural forum dynamics. In pre-moderation, allow editing comments before accepting them (just like with the new ideas)
37 votes -
Manually order a forum and category positions When creating categories for a forum, I want to be able to manually set the order of the categories, so that more important ones can be listed first.
65 votes -
Increase custom fields limit We determined 25 custom fields would be enough (leaving a little bit of room for growth).
0 votes -
See recently viewed ideas Ability to see recently viewed ideas. Example is that I am working on an idea and have to navigate away for an urgent task before saving my work. Would be great to pull it back up from a recently view section instead of trying to remember the title and wade through search results.
0 votes -
Surface the ability to move categories from the hamburger menu It would be nice to be able to move a suggestion from the hamburger menu or edit functionality. Also surfacing the forum/category from the activity feed would reduce time taken to triage
1 voteHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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