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General Feedback

How should we improve our feedback and product management tools?
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  1. With VSO, add the option to link ideas to Features and Epics as work items

    You can link to backlog items and bugs, but don't have the Work Item type Features and Epics.

    6 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  2. Create UserVoice ideas from VSO work items

    Right now, you can push an item in UV to VSO as a work item, and then there is a two way sync between them.

    However, sometimes an item starts out in VSO, and you want to then push it to UV so users can vote and comment on it. But here's no way to do that currently.

    6 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Slack Integration for Private Channels

    Provide the ability to stream UserVoice events to a private Slack channel

    5 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  4. Auto-update idea statuses when JIRA status is updated

    When you update the Jira status, the UV status should automatically update as well.

    5 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  5. Support custom VSO work item templates

    1) They are using an Agile template in VSO. Some more context about this can be found in this previous issue: https://userville.atlassian.net/browse/OPS-522

    When they try to push a UV suggestion to a VSO work item of the "Requirement" type, it gets stuck on "syncing" and never shows up in VSO: https://schlumberger.uservoice.com/admin/forums/420927-slm/suggestions/17630080-send-mail-vnex-task

    https://cl.ly/1y1i18100z3B

    I'm unable to reproduce this with an Agile template on our account. They seem to have a "Requirement" work item type, which I'm unable to reproduce on our VSO account.

    5 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  6. Salesforce opp sync show other fields in UserVoice

    I want to see lost user count vs just revenue

    4 votes
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  7. VSTS Create Work Item Form include Additional Fields from VSTS work item

    I would love to be able to configure the VSTS integration to allow for certain fields such as AREA PATH to be set when a new Bug or Product Backlog Item is created since we have numerous teams under a given project and we don't actually use the root area path of the project. Since we have security at the area path levels, this requires multiple steps to get a work item exposed to the right product team in vsts. Thanks!

    4 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  8. 4 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  9. zoho CRM integration for analytics data and crm events.

    Fetch Customer/Account Traits and Segmentation data from ZOHO CRM.

    Feed Customer events captured in Uservoice back into Zoho.

    3 votes
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  10. Native Integration with Zoom

    I have a B2B customer that wants the ability to use data from Zoom to use in lead scoring, example: who registered and who attended webinars.

    There is a Zapier integration with Delivra and Zoom but it would only create or update a contact’s information if they register for a webinar. It wouldn’t show which webinars they have attended if there are multiple webinars in a month.

    Customer is comparing to their experience in Pardot - when they click on a contact’s name, we can see all of the webinars they have attended in the past to help show how…

    3 votes
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  11. Webhook for Requests

    Add a webhook for contributor (sidebar, Salesforce) feedback linked to a suggestion (including feedback body)

    3 votes
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  12. 3 votes
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  13. Shows suggestions associated with an account in Salesforce report

    With the Feedback and Opportunity integration, you can't see the suggestions associated to each account in the Salesforce reports.

    Customers want to see this data, so they can report on adoption and completed ideas they've delivered for customers.

    3 votes
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  14. Include leads in Salesforce customer traits sync

    Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.

    3 votes
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  15. Auto-update idea statuses when VSTS status is updated

    When you update the VSTS status, the UV status should automatically update as well.

    3 votes
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  16. ClientSuccess Integration

    Have an integration with ClientSuccess to make it easier for Customer Success to capture feedback.

    3 votes
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  17. Integration with mixpanel

    Have an integration with Mixpanel

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  18. Integrate Feedback directly with Salesforce events

    be able to directly pass "events" from SFDC into UV as Ideas.

    3 votes
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  19. 2 votes
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  20. Freshservice Integration

    Hi team, Can the following idea please be reviewed. Freshservice Integration. Same functionality as your current Jira integration so tickets within Freshservice can be assigned and synced to specific feedback submissions in the roadmap?

    https://freshservice.com/

    2 votes
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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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