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196 results found

  1. Freshservice Integration

    Hi team, Can the following idea please be reviewed. Freshservice Integration. Same functionality as your current Jira integration so tickets within Freshservice can be assigned and synced to specific feedback submissions in the roadmap?

    https://freshservice.com/

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  2. Create NPS Integration with HubSpot

    Request for an NPS integration between UserVoice and HubSpot so that we can pipe the scores we collect in UserVoice to our HubSpot so that we know our individual user's score.

    3 votes

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  3. 3 votes

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  4. Remove deleted VSTS items from Suggestion in UserVoice

    If you have a VSTS item linked to a Suggestion in UV, then you delete the item in VSTS, it still shows on the suggestion in UV.

    3 votes

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  5. 3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  6. Salesforce opp sync show other fields in UserVoice

    I want to see lost user count vs just revenue

    4 votes

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    Hey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.

    https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview

  7. ClientSuccess Integration

    Have an integration with ClientSuccess to make it easier for Customer Success to capture feedback.

    3 votes

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  8. 3 votes

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  9. Zapier event for upvotes

    I'd like to have you provide a hook to Zapier when ideas are upvoted. I have new ideas being posted to Slack via Zapier, but I lose sight of existing ideas that are trending...

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  10. 3 votes

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  11. Customize Slack Notification Idea Details

    Allow settings for including public status, internal status, and urgency score within the idea details that are sent for slack notifications

    2 votes

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  12. Exclude Inactive Contacts from Salesforce Connector Sync

    Optimize contact sync in salesforce connector by preventing the sync of inactive contacts

    2 votes

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  13. Allow the setting of a DNS override for Jira integration

    We would like for UserVoice to be able to configure a DNS override that would point our UserVoice instance to a different hostname for the Jira integration

    2 votes

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  14. Jira Integration - Surface error if link fails in Jira in the linking dialogue

    When you link an Idea to Jira, if the Idea fails to populate on the Jira side there's no error surfaced in UserVoice. It fails silently in the background but still populates in UserVoice.

    It would be helpful to receive an error in UserVoice as you link it, and then determine if you want to proceed or not.

    2 votes

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  15. 2 votes

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  16. salesforce objects <> UserVoice Ideas

    We have multiple sales force custom object that can collect Customer feedback/comment that can contain potential product enhancement request that should be use to create an Idea in Uservoice.

    NPS surveys
    Risks
    Meetings
    Notes
    All these may contain comments from the customer and we would like an easy way for a CSM to extract the data from the comment create an idea and then link the idea back to the Salesforce object with a 2 way links. Allowing CSM to move from Salesforce to UV and Product managers to trace the idea source back to the Salesforce object with the…

    2 votes

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  17. 2 votes

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  18. Ability to add attachments from Slack to an idea

    It would be great if you could upload an image to the integration modal when attempting to port feedback from Slack and into UV.

    It would be super cool if the integration could automatically scrape all images that were shared in the Slack thread / message where the integration was kicked off from but..even just a more manual upload of an image attachment within the modal would suffice.

    2 votes

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  19. 2 votes

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  20. Slack thread summarizer

    Slack threads tend to be long, especially for support requests. Leveraging AI functionality or otherwise, would be good to summarize a slack thread and derive product feature requests out of it while using "Send to UserVoice" functionality in Slack.

    2 votes

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