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General Feedback

How should we improve our feedback and product management tools?
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  1. Be able to choose a page when navigating suggestions

    On a list of suggestions, could we have the possibility to choose a page and to go to the first or the last page of the list.

    This would also help you keep track of where you are, in case you refresh the page you will not be taken back to page 1.

    3 votes

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  2. Transcribe voice to text

    Provide a way to capture feedback via audio channels (ie Alexa, Google Home, etc) and transcribe the voice to text for submission into UserVoice.

    1 vote

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  3. Have search respect localization

    Improve the search functionality of UserVoice!

    Currently UserVoice search does not understand that color and colour is the same word.

    There must be many, many examples of this.

    2 votes

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  4. 6 votes

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  5. Block users but keep their suggestions

    I would like the ability to bulk block users, however Keep their suggestions and votes in tact

    1 vote

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  6. Capture Suggestions on behalf of an Account

    Capture Suggestions on behalf of an Account, not just a user, and without email as a requirement.

    9 votes

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  7. The Ability of Voting Down on an Idea

    We would like to have the ability to "vote down" against a suggestion. This functionality will help us understanding if the number of people that doesn't want that particular feature is bigger or smaller than the number of people that want a particular feature.

    1 vote

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    Downvoting is a feature that has been requested over the history of UserVoice. We believe that upvoting keeps the public conversation positive. Furthermore, voting is only one important metric in assessing the end user’s value of an idea.

    We have found that strong, positive signal on a UserVoice idea will be one trigger that a product team will use to investigate the Idea further. Downvotes should not dissuade a product team from taking action if it is the correct strategic move for a product.

    I know that this answer won’t satisfy everyone, but we have thought about it extensively, debated it internally at length over the years, and have arrived at this conclusion.

    We thank you as always for sharing your ideas with us!

  8. Do not close/archive suggestions here

    I've noticed that some of the suggestions I've posted here are archived. IMHO, they are still relevant. IMHO, archiving suggestions does not make any sense - this would just result in duplicates created by others in a while.

    Thus, please stop archiving/hiding/closing old suggestions and restore those that are archived.

    3 votes

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    Deferred  ·  Claire Talbott responded

    Thank you for posting and sharing your feedback on this.

    You are right. Silently archiving suggestion is not a good customer experience.

    While we will need to decline ideas that don’t align with our Product Team’s vision, we need to communicate that to our customers.

    We are declining this idea because we will have to close out suggestions, but we are going to work to communicate much more openly around this going forward.

    If you have any questions around any feedback you have submitted, please reach out to me directly at claire.talbott@uservoice.com. I will be happy to look into this for you.

  9. 2 votes

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  10. Give the option to remove attachments when merging

    We have had to do a lot of merging of our top ideas and so those ideas are getting overloaded with attachments that are very similar images.

    While we can manually edit ideas to remove attachments, it would be nice if we could pick and choose which attachments were retained when we perform the merge.

    1 vote

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  11. Allow bulk updates of texts in title and description for ideas for multiple forums

    I would like to be able replace a word or phrase in the title and description fields for ideas within multiple forums. There is no way currently to accomplish this other than manually editing each ideas to change a wording. This can be very painful when you have hundreds of ideas that needs to be changed.

    2 votes

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  12. Ideas visible to Administrators and Contributors only

    Allow suggestions that are not visible by the entire public, but live in a public forum. For example, if a large partner is requesting a feature that would only be available as part of a custom agreement, and the functionality would not be for public use. It's possible to enter this idea in a seperate private forum, but would be easier to just flag the idea itself as internal only.

    1 vote

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  13. 1 vote

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  14. Add Product Areas for Ideas

    It would be useful to organize Ideas (Suggestions) by Product Area.

    8 votes

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  15. Allow anonymous suggestions

    Don't require users to enter an email address when posting suggestions or comments on specific forums.

    6 votes

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    Deferred  ·  Claire Talbott responded

    Thank you for your feedback around this!

    A core value of UserVoice is communication, allowing Product Managers not only to hear from users, but communicate back to them around their feedback.

    We also help Product Managers when evaluating ideas, not only see how many people want it, but who those people are, enabling them to make data driven decisions.

    Anonymous suggestions don’t allow either of those, and aren’t part of our vision for the product at this time.

    While we are saying “no” to this particular idea, please keep sharing. We do appreciate you sharing your thoughts and product needs with us!

  16. 1 vote

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  17. Referrer URL for votes

    Please capture the referrer URL of a vote. I see you capture them for Suggestions.

    1 vote

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  18. Remove a user's support (or vote) from an idea

    Would like to be able to remove votes from a suggestion.

    12 votes

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  19. When selecting labels, auto select the upper tiers if a lower tier is selected

    When selecting labels, auto select the upper tiers if a lower tier is selected.

    IE
    Category

    Sub-Category

    If I choose the Sub-Category label, then the Category level should autoselect. This way no matter if I filter by Category or Sub-Category labels, I will find what I am looking for.

    1 vote

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    Claire Talbott responded

    Thank you for sharing this idea and great feedback on labels! We are looking forward to getting additional feedback on this as well.

  20. Please move the ''Mark as Spam'' much lower than the ''Merge'' button from Options

    It's too easy to accidentally click on it, and then we have to go to Spam to unmark them.

    2 votes

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