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General Feedback

How should we improve our feedback and product management tools?
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  1. 3 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  2. Go to edit mode when entering an idea

    When bringing up an idea in the admin console, have it already be editable so that there are not more clicks required.

    2 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  3. Access private forums via link

    Instead of sending a separate url to each person for a private forum, send out a single url that allows anyone with that link to access the private forum.

    9 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  4. Flag/highlight ideas that may need to be merged

    New ideas come in all the time, and it can be hard to go and check them all for ideas that need to be merged. Adding a report that highlights or flags ideas that might be duplicates (so admins can double check) would help keep these duplicate ideas from slipping through the cracks.

    11 votes
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    2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow users to search AND sort/filter ideas on the web portal

    On the front end, you can search by keyword, but you can't sort the ideas by new or hot or top. You also can't narrow your search by category.

    You can sort ideas by new, hot or top, but if you try and view ideas by categories or status, it ignores the sort option.

    53 votes
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    16 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Kelly responded

    On the feedback webportal, users can now filter ideas by both category and status while also filtering on ‘my feedback’ or sorting by hot, top or new.

  6. Add an extra confirmation step to "flag as inappropriate" links

    Currently, it is very easy to accidentally click the "flag as inappropriate" link next to ideas in a list (I have already accidentally done this). It would be nice if there was an extra confirmation (a popup box or something) to confirm that this was the intended action.

    6 votes
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    2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow users to recommend which ideas should be merged together

    On our board there are many duplicate ideas suggested. We have an admin who can manually merge them, but users don't know that and frequently simply leave comments on the new idea saying "vote here instead!" Allowing users to flag a possible dupe (ideally with a link) would bring them to our admins attention and reduce the duplication of effort.

    70 votes
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    13 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  8. Customizable list of words to ignore to improve search results

    I've been usability testing a test version of our UserVoice forums before they go live. Our users frequently use the product name as they are describing an issue (e.g., "Please do [some change] to [product]"). Because the idea filtering is based on an OR list of words, as soon as users type "[product]" 2 things happen:


    1. The website speed crawls to a standstill, making it hard for them to continue typing and increasing their frustration.


    2. A huge list of ideas appear that are no longer of any help whatsoever to them when looking for similar ideas.


    I'd like to be…

    31 votes
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    5 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  9. Nested categories and sub-categories

    Currently we can only list one level of categories in feedback forums, which causes some confusion for our users, for example we have five categories for our Content Management System. Users prefer to have "Content Management System" at the top level then drill down to specific request i.e. "Content Management System --> Postings"

    Thanks.

    40 votes
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    5 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow profanity filter list to be customized / edited

    The profanity list is too sensitive and we'd like to 'allow' certain words currently banned. For example, the word ****** is currently blocked, but that is the name of a company relevant to my client's company, so people will often use it perfectly appropriately.

    (The above may get moderated so what I'm talking about is http://bit.ly/wrpoSi for example)

    14 votes
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  11. Assign & filter feedback by admin (and team)

    Especially once they've moved to the "under review" or "planned" statuses - need an easier way to make sure there's follow up on these things.

    210 votes
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    9 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow customization of text on portal site/forums

    Not everyone wants to use words like "Contact Us", "Knowledgebase", or "Feedback" on their UserVoice site - allow customizations of at leas the major titles and buttons on user-facing portal pages.

    30 votes
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    9 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  13. Convert a comment to a new idea

    Sometimes a user will make a great suggestion as a comment on another suggestion. Often the original suggestion inspired the second which would be why it's in the wrong place.

    I'd like an option added to the actions on comments to be able to turn them into suggestions

    60 votes
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    5 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  14. Pre-moderation for Ideas, Post-moderation for comments

    It would be great to be able to use pre-moderation for new ideas and post-moderation for comments. This would allow us to maintain a high forum quality without limiting the natural forum dynamics. In pre-moderation, allow editing comments before accepting them (just like with the new ideas)

    36 votes
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    6 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  15. Moderation settings should be applied at the forum level

    I love the addition of moderation to Uservoice...if you have multiple forums, you may need different moderation needs per forum, so I think they should be applied at the forum level and not at the total accout level

    125 votes
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    14 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow admins to split ideas

    Provide the ability for admins to take an idea that was submitted and split it into two.
    The reason is because sometimes someone posts an idea that consists of two aspects, that to us, are two different ideas. Lets say we already have one feature they ask for but not another, we cannot assign the statuses to the requests properly.
    When splitting, just let us pick what description text and title to put in the new ticket. I realize splitting will cost the voter more votes, but if the workaround to avoid that is let us close one of the…

    39 votes
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    9 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  17. Manually order a forum category positions

    When creating categories for a forum, I want to be able to manually set the order of the categories, so that more important ones can be listed first.

    17 votes
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    7 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  18. Detailed errors when import fails

    It would be nice to have better information on a failed import. For example, if I load 1000s of suggestions and get an error for each line stating that there are special characters, it would be much easier if I was given a list of what those characters were to make them easier to find.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  19. Surface the ability to move categories from the hamburger menu

    It would be nice to be able to move a suggestion from the hamburger menu or edit functionality. Also surfacing the forum/category from the activity feed would reduce time taken to triage

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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