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General Feedback

How should we improve our feedback and product management tools?
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  1. Be able to use "and" with label filters

    Admins use various labels for ideas. They often need to filter to find ideas that have at least two or more labels applied. Currently this is not possible.

    Let's say I have Label 1 and Label 2. Some ideas have both applied, others have only one of the two applied.

    If I check the filter for Label 1 and Label 2, I will get ideas that have either Label 1 or Label 2 applied or both. They want only ideas with both Label 1 and Label 2 to show.

    13 votes

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  2. Disable internal status

    Ability to disable the internal status feature

    2 votes

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  3. Import comments

    Just like you can import ideas, it would be ideal to import comments via CSV file as well.

    27 votes

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  4. Allow for automatic archiving based on set rules

    I'd like the ability to set rules for age of an idea + number of votes to automatically archive to a private forum. Such as, anything older than 4 years with less than 4 votes gets sent to an Archive forum so we have the information, if needed, but don't have to manually do the maintenance work.

    3 votes

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  5. Rich-text formatting for comments on ideas

    Be able to use formatting options, like bold, italics, code blocks in comments on the forums.

    5 votes

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  6. 2 votes

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  7. Field placeholder or Prompt for the Description field

    It is possible to set the field placeholder text for the suggestion title. This is great and allows me to tailor the ask to suit my audience.
    I would like to be able to do the same for the suggestion description field. This would enable me to create a more instructional prompt to guide the user on what to enter into the field.
    Alternatively allow configuring a prompt for the description field (as we have for title).

    3 votes

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  8. Support .svg attachments on ideas and comments

    Allow users to add .svg attachments on ideas and comments.

    2 votes

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  9. Add screen shot to idea from clipboard

    I really need/want and easy way to add images (screen shots) from clipboard (like e.g. Target Process does it e.g. on their help desk) - a small picture often says more that 140 characters ... and more clearly

    It is really no different that attaching an image files, just a lot less clicking and tying

    4 votes

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  10. Suggestion link in merge dialogue should open in the Admin Console

    When clicking a Suggestion link, in the Suggestion merge dialogue, the link takes you out to the web portal.

    As I'm in the Admin Console, this interrupts my workflow. I would expect the Suggestion to open in the Admin Console also as this is where I'm working.

    1 vote

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  11. Comments Vs. Public status vs. Message subscribers should be more obvious within Admin view

    When logged in as an Admin, viewing Suggestions.
    I find it difficult to know if the comments are "public" or "private"

    This should be obvious when viewing the comments, so that if a customer accidentally posts something "sensitive" in the comments field I can easily detect this and mark the comment as private!
    Retaining the comment with the suggestion (for admins), but hiding it from other public users of the forum.

    3 votes

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  12. Be able to navigate between suggestions with short cuts

    When looking at an issue there is no quick way to go to the next issue. Would be ideal if admins could quickly navigate to the idea with short cuts.

    2 votes

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  13. Auto-aggregate feedback from multiple sources

    Ability to take feedback (closed lost notes, tickets labeled feedback, etc) and auto-associate or auto-aggregate them in some way.

    In other words, remove the manual approach from requiring end users and internal folks from manually capturing and aggregating feedback.

    1 vote

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  14. Label ideas automatically

    Would like to create labels based on the URL of the page automatically.

    15 votes

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  15. Be able to sort by labels

    Right now, you can sort by columns like status updates, or votes, but you can't sort by the Label column. Admins want to be able to sort by labels as well.

    2 votes

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  16. Ability to link related Suggestions

    Similar to merge, provide a way to link related Suggestions together (think of how Jira solves this with related Issues UX).

    2 votes

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  17. Add an Idea ID or identifier to the idea properties

    With no identifier on the suggestions or ID listed in the properties, there is no quick way to track ideas or send one to a coworker for easy search other than the URL.

    1 vote

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    Hello – We include “ID” as a property on an idea. This can be found in the “Properties” section on an idea’s detail sheet (screenshot attached). Admins can search for this ID from the Ideas page to locate the idea.

  18. Ability to expand the UserVoice submission box.

    When submitting a Uservoice submission, it would be really helpful if the box where text is entered could be expanded. Currently it is tiny, and I am unable to view the whole submission for review.

    2 votes

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  19. Gamify Suggestions & Votes

    Create a feature to incentivize forum engagement via gamification

    1 vote

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  20. Add Column Sort to all columns

    make all columns sortable in Users, Accounts and Ideas. For example, on the Suggestions page, several columns have ability to sort, but not Labels. On the Users page, can click to sort by Last Active Date but not User Type or Account. Please make all columns sortable.

    2 votes

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