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General Feedback

How should we improve our feedback and product management tools?
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340 results found

  1. Custom Fields: Support more Date Options

    The Date custom field selection needs to support more options. Right more it requires a very specific date AND time. We would like an option to convey a more generalized date. Quarter/Year is preferrable. This would allow us to communicate and report on general timeframes.

    Right now we have created a select list (Q2 2023, Q3 2023, etc) but we will soon run out of available options (limited to 75) -- not to mention the manual effort to regularly add new options to the select list.

    1 vote

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  2. Additional text formatting options

    Especially when we provide internal status updates, it would be very helpful to have additional text formatting options, such as:
    -Color
    -Highlighting
    -Tiered, Bulleted lists

    An example of a recent post that could have been greatly helped by additional formatting is attached.

    1 vote

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  3. Custom Idea Fields Visible in One Forum

    Have custom fields available in only specific forums rather than across all forums.

    1 vote

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  4. Extend edit functions for moderation/approval flagged ideas

    Problem:
    When I approve ideas, I can only edit Title, description, category and Attachments. This makes the workflow complicated and long since I have to jump back to the grid and search again for the approved idea if I have to edit the idea further.

    Solution:
    I want to be able to edit ideas in the moderation with all functions that I have when I edit an idea via the grid.
    This includes:
    - Custom fields
    - Internal comments
    - Status (internal, external)
    - Create Share link
    - Add labels
    - Link Jira
    and more

    1 vote

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  5. Search and Filter Ideas Based on User who Submits

    Allow me to search/filter by the ideas that I've submitted

    1 vote

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  6. Engagement Information

    It would be great if we could get some information about how users are reaching an idea. For example, are they finding the idea within the forums (in-site) or through links? Not sure if this is possible but it would be insightful to see.

    1 vote

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  7. Do not include segments when selecting restore defaults for idea grid

    When selecting "Restore Default", this returns to a default state on the idea grid that includes ALL segments. Ideally, segments are a pick-and-choose type of use case, so enabling them as a default would not be beneficial.

    1 vote

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  8. Filters are difficult to navigate

    The old UI made it easier to filter through ideas. Additionally it is difficult to navigate through the idea grid to distinguish statuses, votes, and created.

    6 votes

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    1 comment  ·  Ideas  ·  Admin →
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    Started  ·  Torre Matthew responded

    Hey there!


    Thanks for your feedback and support of this idea. We have been able to gather perspective on a number of areas in which our filtering experience on the idea grid can be improved. There is not a single solution that addresses all the feedback we've received. With that in mind, I thought it might be helpful to provide a bit more insight into the specific problems, as informed by the themes of this feedback, that we've focused on solving as we being work on this.


    • It is hard to visualize what filters are applied when working with a filtered view of the idea grid.


    • It is hard to make changes to applied filters directly from the idea grid.


    • It is not obvious that filters can be applied and updated on columns in addition to the main idea grid filter (fly-out from the right hand side of the grid).

  9. Multi-Select Filters in Advanced Filters improvement request

    Multi Select filters like Forum/Category and Labels can have lots of options. In the advanced filters, these filter types are not as easy to work with as they are in basic idea filters.

    1 vote

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  10. 1 vote

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  11. Copy Direct Link to Idea within Idea detail from Idea List

    I'd like the ability to get a link to a specific idea from within the idea detail. Right now, I can only get that link from the idea list, but I am frequently viewing a specific idea and want to grab the direct link rather than the long URL for the idea-in-list with all the URL params.

    Use case: Opening multiple ideas to consider a merge, decide NOT to merge, but want to cross-link in an internal comment for further discussion w/ team.

    1 vote

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  12. Include account name and link to account when feedback added to an idea

    When a piece of feedback is added to an idea it is listed as Feedback via user name which is a clickable link to the user - it would be really useful if in addition the account was listed and was a clickable link to the account directly. This would be much more useful for B2B companies.

    1 vote

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  13. End users to view ideas and votes from their company

    Customers are asking for the ability to view all ideas and votes tied to their account because they will have multiple users who post to UserVoice without the others knowing.

    If they can see what’s coming out of their organization, they can coordinate better amongst themselves and produce better quality suggestions.

    Also they fear that someone within their organization might unknowingly post something sensitive about their company.

    57 votes

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  14. System Fields available in Segments

    Ability to use system fields (ie: profile name, profile email etx) to build a segment

    1 vote

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  15. Automatically Merge All Matches

    There should be a settings option for Merge Matches to merge automatically. When we release the beta to different groups of testers, there's always a lot of duplicate ideas being submitted. Having the option for those ideas to be merged manually or automatically would be helpful.

    1 vote

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  16. Add SAVE button

    Add a SAVE button that will save all changes you made to an idea. Now, I change public status, then I need to click Set public status. Then I change Internal status and I need to click Set internal status. Then I add a comment and need to click Add comment. Why? Let me do my changes and then click SAVE.

    1 vote

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  17. Improve search function

    Better search function. If I search for Tree and Grass, I want to see posts with words Tree AND Grass. Not Tree OR Grass.
    Entering more search word must result in fewer hits, not more hits.
    This idea is not intended for admin search.

    1 vote

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  18. Allow admin with view only access respond to internal comments on ideas

    Allow admin with view only access respond to internal comments on ideas

    3 votes

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  19. Label menu to be uncollapsed

    When clicking the + sign on the Idea grid to add a label, the list is collapsed by default resulting in an added click. Would recommend that when the + is clicked, the list is open for quick selection

    1 vote

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  20. Private Category

    Private Category within the public forum

    1 vote

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