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General Feedback

How should we improve our feedback and product management tools?
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  1. Add Feedback-specific donation

    (i hope this is the correct category, if not please move it; thanks)

    This is about a feature suggestion (i strongly recommend).

    UserVoice is a really good thing, as it allows direct consumer-to-developer-feedback and also gives a crowd based rating of the importance. But it cannot fully stress the importance of a single problem (because the only curency are the voices, which are limited to make them valueable; but if someone contributes to many topics he has to give less voices e.g.; or you are limited with one voice for one suggestions and so on). It would be nice, if…

    1 vote

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    Deferred  ·  Claire Talbott responded

    Thank you so much for your idea, and sharing with us! I spoke with our Product Team about this, and it doesn’t align with our current focus for the product.

    We are going to decline the idea, but please, continue to share your feedback!

  2. Sort forums consistently in admin console, web portal, and settings

    In the suggestion setting of the admin console, forums are ordered by the number of suggestions in each forum with public forums grouped at the top of the list. On the web portal and in the admin console settings, forums are shown in alphabetical order. It would be helpful to have this order be consistent in all 3 places, or let admins choose their own order.

    2 votes

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  3. Show whole SEGMENT column heading in Suggestions

    Allow users of the Suggestions section of the Console to see the whole column heading od SEGMENT columns (e.g. always show the full heading, allow column width to be adjusted, at least have a hover text tooltip to display the whole column heading.
    Currently, a segment heading allows only the first 2 characters of the heading to display (after the word SEGMENT) - see attched screenshot

    1 vote

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  4. Ability to enhance search results by creating keyword associations.

    Example: Someone could be providing feedback on the "widget" but the word they use is "pop-up".

    This would be especially helpful for companies that have custom names for functionality that may not be obvious to their users.

    7 votes

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  5. Sort Suggestions by Description

    Sort suggestions by descriptions. Only my team manages descriptions but all of our employees can submit suggestions. I need to make sure every suggestion has a description or details and right now I have to scroll through a long list to find the ones that don't have a description. Allow me to sort by description so that these are easier to find.

    1 vote

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  6. The UI for managing the public status needs a Usability tweak.

    Love the new ability to set/manage an internal status. However, there's room for improvement for the iconography with the public status, see attachment.

    The status icon is using a globe (for public) not the grey dot for under review status.

    It also remains 'open' after posting a status which makes it seem like it doesn't have a status assigned. It might be better to auto-close it after setting the status.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Thank you so much for your feedback on this. We are going to share feedback around the UI and placements of the icons with our design team.

    We are closing this idea on our forum, but will be sharing your feedback directly with our UX team.

  7. Provide the ability to search comments within a single topic.

    I want to search existing comments on a topic to avoid posting something if it has already been said. Manually scanning comments is too burdensome if there are many comments (>50, >75, some significant number).

    4 votes

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  8. Show category on the "Related Activity and Moderation" page

    Display category on the Activity and Moderation page, so admins can quickly identify if an idea has been incorrectly categorized.

    3 votes

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  9. Allow an account to prioritize the suggestions they support

    Allow an account to see all the requests they support and prioritize them

    2 votes

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  10. search attachments

    When searching feedback, also search text that exists in an attachment

    2 votes

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  11. Add place to post guidelines, instructions for a forum.

    Want to be able to post announcements and guidelines for the forum. While you can add some content in the welcome or forum message, these distract from user engaging with the forums.

    Would like to be able to post rich content that displays within the overall UV experience.

    3 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  12. In-Line Images for Ideas/Comments

    It would be nice to be able to add images to both the ideas and the comments, status updates, etc. in line. Visuals are worth so much when discussing ideas in depth and a huge part of managing feedback is clarity of the conversation. It's really frustrating to have to go post that image on a hosted site and link to it. Pretty much unacceptable in this day and age, in fact.

    8 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments.

    One thing that may be valuable as well, we did recently release attachments on comments. End users can now include attachments when posting comments.

    Thank you for the feedback, and please, keep sharing!

  13. Allow comments to be voted on

    I've been loving the user feedback mechanism for Adobe XD. One challenge though-- the ideas can be voted up, but the comments can't. They really try to avoid having redundant ideas, but often some of the comments will explain a nuance that really should get traction, but can get lost down in the conversation thread. It would be great if we could also vote on the comments. Maybe it wouldn't change the order because you still want the conversation thread to make sense, but just to see that other people agree with a comment would be helpful.

    17 votes

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  14. Let admins move comments between ideas

    Sometimes end-users may leave a comment on the wrong idea, or in the wrong forum.

    Admins can recognize this and would like the ability to move a comment to the correct place on behalf of the user.

    13 votes

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  15. Block new submissions and keep the voting option.

    Currently it was necessary to block new submissions, however we need to keep the voting option in the suggestions that have already been created.
    Would you be create this option?
    Thank you for your atention

    14 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  16. When importing suggestions, add end-user creators as supporters

    When an admin imports suggestions via CSV, they can specify an end-user email address as the suggestion creator. It would be helpful in some cases so have this end-user creator also be added as a supporter and subscribed to updates.

    6 votes

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  17. Be able to remove status history on an idea

    Sometimes the status of an idea changes. For example, the PM team might have started work on a new feature, but then put it back in the backlog and the status is changed from "started" to "planned."

    Since users can review the history of an idea on the web portal it could look to them like the product is going backwards and erode confidence.

    Admins would like the ability to remove the status history from being accessible users or erase a previous status.

    (Note: on the latest version of UserVoice you can edit the status message, but you can't edit…

    4 votes

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  18. Ability to set a default status for new suggestions

    Be able to set a "starting" status for new suggestions so that when a suggestion is created it has a status already applied.

    8 votes

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  19. Bulk Actions in moderation

    Allow bulk actions to occur in the moderation tab, or have a filter to show unmoderated ideas in the suggestions grid.

    4 votes

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  20. Be able to share views from within UserVoice

    Admins can create their own custom views for suggestions. While you can share the URL with another admin, to share the ideas you are looking at, this is cumbersome and has to be done outside of UserVoice.

    Admins would like to be able to share a view from within UserVoice, so other admins can see and access the view from their own Saved View section as well.

    11 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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