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jacobb

My feedback

  1. 7 votes

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    1 comment  ·  General Feedback » Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    jacobb supported this idea  · 
  2. 16 votes

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    1 comment  ·  General Feedback » Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  3. 2 votes

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    0 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 1 vote

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    0 comments  ·  General Feedback » Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →

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    jacobb shared this idea  · 
  5. 12 votes

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    4 comments  ·  General Feedback » Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →

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  6. 49 votes

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    12 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  7. 1 vote

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    1 comment  ·  General Feedback » Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    jacobb commented  · 

    When a contributor or any admin enters feedback for a user/customer, the idea displays on the public side as if the idea is owned by that contributor. We need for the idea to show as being owned/entered by the customer who provided the feedback initially. We would prefer to prevent all feedback to appear like it came from the company, or the perception of this. Also, when an idea is being moved to our dev teams, we create a project and list the customer/account who initially submitted the request. This is hard when the idea isn't listed as coming from that specific person.

    jacobb shared this idea  · 
  8. 7 votes

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    0 comments  ·  General Feedback » Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  9. 142 votes

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    30 comments  ·  General Feedback » Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →

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  10. 41 votes

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    2 comments  ·  General Feedback » Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →

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    jacobb commented  · 

    I am often trying to create reports/lists off the exports as a work around. This is tedious and time consuming not only to find the information I want in the files, but also to then delete out all unwanted columns. We have custom fields setup and are often looked at. Preferably, if I can set my Idea's list screen up with the specific columns I want to see, I should be able to kick out that same view into a report.

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  11. 40 votes

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    5 comments  ·  General Feedback » Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →

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    Claire Talbott responded

    Hi everyone! First, I want to apologize for the delay in an update here. Leaving an idea in “started” for two years is not clear or transparent communication with you, our customers! We are not currently working on a feature that allows you to export users with their ideas, votes, comments and requests. So we are going to move this idea back to “no status” for now. Please, continue to share your thoughts around this idea. This isn’t a “no.” But we do want to be upfront, though, that this is not currently on our Roadmap. Since this idea was created, we’ve released two features that could help with some of the paint points shared around this idea, and we want to share those. 

    The Analysis Export lets you export a list of ideas and their supporters: Measure the Impact of Ideas with the Analysis Export

    The Users export…

    jacobb supported this idea  · 
  12. 57 votes

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    17 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    Kelly responded

    On the feedback webportal, users can now filter ideas by both category and status while also filtering on ‘my feedback’ or sorting by hot, top or new.

    jacobb supported this idea  · 
  13. 68 votes

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    6 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  14. 63 votes

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    6 comments  ·  General Feedback » Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →

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  15. 83 votes

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    6 comments  ·  General Feedback » Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →

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  16. 16 votes

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    1 comment  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  17. 5 votes

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