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General Feedback

How should we improve our feedback and product management tools?
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  1. 1 vote

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  2. Referrer URL for votes

    Please capture the referrer URL of a vote. I see you capture them for Suggestions.

    1 vote

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  3. When selecting labels, auto select the upper tiers if a lower tier is selected

    When selecting labels, auto select the upper tiers if a lower tier is selected.

    IE
    Category

    Sub-Category

    If I choose the Sub-Category label, then the Category level should autoselect. This way no matter if I filter by Category or Sub-Category labels, I will find what I am looking for.

    1 vote

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    Claire Talbott responded

    Thank you for sharing this idea and great feedback on labels! We are looking forward to getting additional feedback on this as well.

  4. Add Feedback-specific donation

    (i hope this is the correct category, if not please move it; thanks)

    This is about a feature suggestion (i strongly recommend).

    UserVoice is a really good thing, as it allows direct consumer-to-developer-feedback and also gives a crowd based rating of the importance. But it cannot fully stress the importance of a single problem (because the only curency are the voices, which are limited to make them valueable; but if someone contributes to many topics he has to give less voices e.g.; or you are limited with one voice for one suggestions and so on). It would be nice, if…

    1 vote

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    Deferred  ·  Claire Talbott responded

    Thank you so much for your idea, and sharing with us! I spoke with our Product Team about this, and it doesn’t align with our current focus for the product.

    We are going to decline the idea, but please, continue to share your feedback!

  5. Show whole SEGMENT column heading in Suggestions

    Allow users of the Suggestions section of the Console to see the whole column heading od SEGMENT columns (e.g. always show the full heading, allow column width to be adjusted, at least have a hover text tooltip to display the whole column heading.
    Currently, a segment heading allows only the first 2 characters of the heading to display (after the word SEGMENT) - see attched screenshot

    1 vote

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  6. Sort Suggestions by Description

    Sort suggestions by descriptions. Only my team manages descriptions but all of our employees can submit suggestions. I need to make sure every suggestion has a description or details and right now I have to scroll through a long list to find the ones that don't have a description. Allow me to sort by description so that these are easier to find.

    1 vote

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  7. The UI for managing the public status needs a Usability tweak.

    Love the new ability to set/manage an internal status. However, there's room for improvement for the iconography with the public status, see attachment.

    The status icon is using a globe (for public) not the grey dot for under review status.

    It also remains 'open' after posting a status which makes it seem like it doesn't have a status assigned. It might be better to auto-close it after setting the status.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Thank you so much for your feedback on this. We are going to share feedback around the UI and placements of the icons with our design team.

    We are closing this idea on our forum, but will be sharing your feedback directly with our UX team.

  8. Detailed errors when import fails

    It would be nice to have better information on a failed import. For example, if I load 1000s of suggestions and get an error for each line stating that there are special characters, it would be much easier if I was given a list of what those characters were to make them easier to find.

    1 vote

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  9. Surface the ability to move categories from the hamburger menu

    It would be nice to be able to move a suggestion from the hamburger menu or edit functionality. Also surfacing the forum/category from the activity feed would reduce time taken to triage

    1 vote

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  10. 1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  11. Search stop words for non-English languages

    Don't search for commonly used words in a given language.

    e.g. "les" in French

    1 vote

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  12. Import staging area

    Would love to have an area in UV where we could import existing ideas (collected prior to launching UV) and search/merge/delete etc before actually creating them.

    Importing a large number of ideas will include a lot of noise/junk, but there's still value in our existing ideas.

    1 vote

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  13. Allow easier date format for importing suggestions

    It can be very difficult to format to the required date format as it is not an existing format in excel.

    1 vote

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  14. Record Customer Interviews

    Have a way to record the meeting transcript or notes from interviews the PM team has with customers. Key features would be linking portions of the interviews to ideas/features and being able to search for keywords across all interviews.

    1 vote

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    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  15. Ideas that someone has supported but has not voted or commented on should appear in "My feedback"

    Ideas that are supported but not voted or commented on should appear in "My feedback."

    There are a couple use cases for this:

    1) As a user if I submit an idea but do not vote or comment on it, I still want it to appear under "My feedback"

    2) As an admin when I add a supporter to an idea in the admin consol, I would like them to see the idea under their "My Feedback" even though they have no commented or voted on the idea

    1 vote

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  16. Be able to add suggestions to merge selection while picking merge target

    Users are merging a suggestion from the moderation queue. In the target suggestion picker they come across other suggestions which they would like to include in their merge.

    1 vote

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  17. Increase idea description character limit

    The character limit for the idea description field is currently 10,000. Some users are running out of space when creating ideas and would like the limit to be increased.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Thank you for your feedback around this. Our Product team discussed this and decided this is not a product priority at this time.

    We do recommend if users are posting longer ideas, to look at using our idea attachment feature to attach additional data to an idea.

    We will leave this idea open for voting, and if we start to hear from more customers around this, we will consider revisiting.

  18. Indicate that a suggestion was flagged by a user

    When viewing the moderation queue, it would be helpful to see a visual cue that a suggestion is in the queue because it was flagged by an end-user. This could prevent some confusion about why an idea needs moderation.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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