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General Feedback

How should we improve our feedback and product management tools?
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1256 results found

  1. Allow reordering of custom user and account traits in admin view

    When looking at a user, I'd like to put the traits in order of importance, rather than the default of alphabetical.

    6 votes

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  2. Styling for shared/internal Roadmap

    Provide CSS/HTML/other options for applying customizations to the look and feel of the shared internal roadmap

    2 votes

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    0 comments  ·  Roadmap  ·  Admin →
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  3. 1 vote

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  4. Do not combine unrelated email threads based on subject line

    Stop combining unrelated, independent email threads when different senders happen to choose the same subject. It is cumbersome to deal with the artificial problems introduced when separate email chains with no shared history are automatically merged.

    1 vote

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  5. export all feedback related to one roadmap feature

    Would like the ability to export all feedback associated with an individual roadmap feature. Currently, when viewing feedback linked to a feature in the roadmaps tool you can export all of the users tied to a specific feature from the "Users" tab of that feature, but you are not able to export the details of individual suggestions linked to that feature.

    7 votes

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  6. Ability to reorder Roadmap columns in table view

    Add the ability to drag and drop roadmap columns in the order of the user's preference.

    2 votes

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    1 comment  ·  Roadmap  ·  Admin →
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  7. Permanently Delete Suggestions

    -Allow permanent deletion of Suggestions

    -Permanently purge soft-deleted Suggestions (potentially on a cadence)

    5 votes

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    2 comments  ·  Ideas  ·  Admin →
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  8. Sync "Last Active" from User when added to an Account

    Update the account's "Last Active" date each time a user is added to the account, or by checking all of the account's users on a schedule (every 24h, etc)

    3 votes

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  9. 1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  10. Be able to hide roadmap columns

    Some product areas may use different statuses, or a status may indicate a "closed" or "archived" feature that is not relevant to the roadmap's audience

    3 votes

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    0 comments  ·  Roadmap  ·  Admin →
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  11. Freshservice Integration

    Hi team, Can the following idea please be reviewed. Freshservice Integration. Same functionality as your current Jira integration so tickets within Freshservice can be assigned and synced to specific feedback submissions in the roadmap?

    https://freshservice.com/

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  12. Ability to see the number of Zendesk Requests tied to an idea

    count number of zendesk requests attached to an idea

    3 votes

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  13. Sync and Display Internal Statuses in Jira

    As an admin, I'd like the ability to choose between syncing internal OR public statuses instead of just public statuses

    3 votes

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  14. Make ideas searchable by ID number on the Web Portal

    As an end user, it would be useful to have an ID number assigned to every suggestion that I can reference in a search query rather than rely on keyword search results in the title of the suggestion

    4 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  15. Ability to unlink suggestions from the feature level

    As an admin, I'd like the ability to unlink a suggestion from the feature view rather than be redirected to the suggestion in order to unlink the feature. This function should also be permitted on the feature level.

    5 votes

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    Deferred  ·  0 comments  ·  Roadmap  ·  Admin →
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  16. Option to choose between Admin View & Portal View of an idea in the Saved View Emails

    It would be nice to have the option to choose the view of the idea from the saved view emails.

    Admin view or Portal View

    0 votes

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  17. Default Comment Notifications (for existing users)

    Allow admins to retroactively enable comment notifications for existing users

    1 vote

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  18. View deleted comments

    Admins should be able to view comments that have been deleted

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  19. Need a filter for open Ideas that contain the blocker flag

    There is no simple way to filter all ideas that contain blockers. We should also be able to pull up reports on accounts and users who have left feedback marked blocker. Pulling reports or setting up your API is not an easy solution that will help. Please add a filter to include all blocker feedback.

    5 votes

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    0 comments  ·  Ideas  ·  Admin →
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    Deferred  ·  Jared Shaffer responded

    Hey there, while we haven't implemented this exact request, we have recently made changes that allow you to:

    • Filter the activity and moderation page by ideas with flags
    • Sort the idea grid by ideas that have flags that have not yet been cleared
  20. Add custom scoring fields to Roadmap Feature Cards

    We'd like the ability to add certain custom scoring items to Roadmap cards. In this case, I've created an "Estimated Cost" score and would like to have that listed next to the Users/Accounts/Potential Revenue.

    5 votes

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    0 comments  ·  Roadmap  ·  Admin →
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