General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1266 results found
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Report by label Ability to create charts and reports that show distribution of ideas across labels to understand areas of high/low user satisfaction.
9 votes -
permalink for comments on ideas i want to be able to share links to specific comments under an idea, as they might be a good solution for an edge case we're having, for example.
3 votes -
1 vote
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Ability to search alpha-numeric ticket numbers without needing quotes When using UserVoice to serve up problem tickets and the current status of each, users need the ability to search for a problem ticket by the ticket number (e.g. PRB010101). Currently, the search functionality breaks apart the search term into "PRB" (returning ALL ideas/problems) and "010101" (which doesn't matter since the "PRB" already returned all items). This is not a user friendly experience and then requires additional search instructions be placed on the forum page(s). While putting quotes around the full ticket number will return the one unique item, this again requires additional instruction and makes the experience less seamless/smooth.
1 vote -
Allow customization of the size of the SSO icon To bring attention to it, so that admin users are aware of it's existence when they try to sign-in from the /admin URL.
2 votes -
Include the forum information in the UserVoice Monthly Insights email I like the "UserVoice Monthly Insights" email to see what's trending and the status updates over the past month, but it would be good if the forum is also included on these since our site has multiple forums and it's not clear in the current email which forum the suggestion relates to.
3 votes -
Search for terms with 2 characters on the web portal On the web portal, search terms that are 2 characters do not work.
Some products may have terminology that consist of 2 character terms that may need to be searched.
2 votes -
Integrate with Jira Service Desk Would like to be able to convert feedback to tickets.
2 votes -
Jira projects integration Instead of screens, which is how it currently works
2 votes -
Post Public Comments and Reply to Users on Ideas from Slack integration UserVoice admins want the ability to post public comments and reply to users directly from slack. That is, when an idea is streamed into a slack channel because of some event, make one of the actions that can be taken on that idea from slack be "post public comment" and/or "reply to user".
1 vote -
Default Forum based on Brand in Zendesk sidebar app We have different Uservoice forums for each of our brands. When agents capture feedback from the Zendesk sidebar app, they manually select the forum corresponding to the brand on that ticket. It would be awesome if we could have the Uservoice forum already selected for that brand to save agents a step.
1 vote -
Roll up Monthly Digest Emails for multiple instances When a user is an admin for mulitple instances, be able to allow them to roll them up into one monthly digest email.
2 votes -
Shared roadmap views The admin view of Roadmaps allows to display the view as Roadmap/List/Graph - these views however are not available when the roadmap is shared. It would be great to have those views also available to the shared view in order to provide it to internal stakeholders for example that do not have the ability to select it from the admin view.
9 votes -
Filter ideas by status update reactions Be able to sort or filter ideas by the number/recent activity of status update reactions
2 votes -
Allow description text for categories To provide further context about what ideas and feedback should be included under each category
2 votes -
Tag Zendesk tickets where feedback is captured When customer feedback is captured with the Zendesk integration (an embedded contributor sidebar experience), add a "UserVoice" tag to the ticket where it was captured
2 votes -
Option to specify Mail Server Settings Provide options to specify server address/protocol/credentials (POP, IMAP, SMTP) to use the mail system of your choice, as opposed to UserVoice's mail system.
3 votes -
End User Stats As an admin or contributor, I'd like to get a weekly email with a summary of this week's ideas to help me drive adoption of the web portal externally, rewarding power users for their engagement. For example, total requests per user and account in a given time period.
1 vote -
2 votes
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Require custom user fields with default UV widget When a user submits an idea, add custom user fields to the widget form
3 votesHi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.
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