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General Feedback

How should we improve our feedback and product management tools?
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1229 results found

  1. Improved Markdown

    Markdown looks different in the Web Portal vs. the Admin Console. It's also difficult to submit idea descriptions with code blocks as there's no markdown help, or syntax guide.

    The experience should be uniform across experiences and easier to submit.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  2. Idea Insights (by status) scrolling behavior design improvements

    It currently has multiple scrollbars that are activated depending on where your cursor is, but is a bit hard to navigate and use effectively.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  3. Solicit NPS scores based on completion status

    Solicit NPS scores when ideas are completed from users that are subscribed to the idea

    1 vote

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    0 comments  ·  NPS  ·  Admin →
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  4. Filter Account Explorer by forum

    I have some Private Forums that we aren't using but I can’t filter these out from the Account Explorer results.

    1 vote

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  5. Extend Magic Link expiration time

    Currently, Magic link authentication expires after 10 minutes.

    1 vote

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  6. Navigate Between Admin/Contributor Console and Web Portal Easily

    You can navigate from Admin to Web, Cont. to Web, and Web to Admin, but you can't navigate from Cont. to Admin, or Web to Contributor easily.

    Add functionality to make this navigation between experiences easier.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  7. Populate contributor experience with all account users

    Currently, only contacts/email address present on the page (in the HTML/DOM) can be pre-populated.

    It would be good to pull all users on the account (in SF or UV otherwise).

    1 vote

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  8. Provide better guidance for using the idea search and create form

    It's unclear that the idea form is an idea submission form and for searching. This could be made clearer by providing better guidance, or splitting the form into two.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  9. Copy an existing forum to a new forum

    It would be great if, when creating a new forum, I could clone the setup of another forum.

    1 vote

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  10. Admin capability to remove flagged status from an idea

    The contributor feature to flag feedback is great, but as an Admin, there is no way to unflag an idea once this has been addressed.

    1 vote

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  11. Make it possible to enter code in an idea description

    Even if it is not a majority use case for the kinds of products that UserVoice supports, there will be times when technical users want to add feedback that includes programming code.

    It should be possible to receive and sanitise code just like StackExchange do…

    <div>
        But it isn’t.
        <span>in a way that remains readable.</span>
    </div>
    
    1 vote

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  12. Poor usability of ‘Describe your idea’ textarea

    The ‘Describe your idea’ textarea is set at a height of 5em with resize:none. This is unhelpfully restrictive and makes entering anything more than 5 lines of text a complete pain.

    The simple solution is to remove resize:none or, if that is too great a stretch, use resize:vertical instead.

    1 vote

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  13. Accessibility/usability concerns: text styling

    This idea text manifests as light grey text (#87898F) on a white ground, which fails the minimum recommended contrast ratio.

    Comments on ideas are rendered as 13px text on too long line lengths. The recommended base size for prose text is 16px or 1rem.

    1 vote

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  14. Accessibility concerns: form inputs

    UserVoice uses the following markup pattern for its user idea inputs:

    <label>
        <span class="uvFieldPlaceholder">Label text</span>
        <input>
    </label>
    

    …which looks good at first glance until it becomes apparent that as soon as one starts typing in a field, uvFieldPlaceholder is hidden with display:none and is therefore inaccessible.

    Additionally, when editing a previously posted idea, the form <label>s containing the inputs have no text at all.

    1 vote

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    1 comment  ·  Roadmap  ·  Admin →
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  15. Show Internal Status on User and Account view in Contributor Console

    Only Public status is displayed, and you are required to click into the specific idea to see the Internal Status.

    1 vote

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  16. Reporting on Email Subscribed Voters

    A simple spreadsheet or CSV report containing: email outreach in the past X days tied to a specific idea.

    For example:
    Idea A | Email timestamp | User X, Account X | User Y, Account Y |

    1 vote

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  17. 1 vote

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  18. Support IDN e-mail addresses

    IDN domains are not invalid, allow them to be used for your services.

    1 vote

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    0 comments  ·  Authentication  ·  Admin →
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  19. Custom rules on ideas

    To automate management of incoming ideas, could include....

    Requiring certain fields (idea description)
    Not allowing certain words
    Manual rules with some sort of logic/syntax

    1 vote

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  20. 1 vote

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