General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1167 results found
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Pin ideas on the forums Admins want to be able to pin or start specific ideas on the forum, so when users visit the web portal, they will see those ideas at the top of the forum. This lets them highlight ideas they want to collect feedback on or call out recently completed ideas they want users to see.
56 votes -
Nested categories and sub-categories Currently we can only list one level of categories in feedback forums, which causes some confusion for our users, for example we have five categories for our Content Management System. Users prefer to have "Content Management System" at the top level then drill down to specific request i.e. "Content Management System --> Postings"
Thanks.
56 votes -
Customize the design of the widget Please provide functionality to customize the widget style so that we can add our own branding, and make the widget look as though it's part of our own product.
54 votes -
End users to view ideas and votes from their company Customers are asking for the ability to view all ideas and votes tied to their account because they will have multiple users who post to UserVoice without the others knowing.
If they can see what’s coming out of their organization, they can coordinate better amongst themselves and produce better quality suggestions.
Also they fear that someone within their organization might unknowingly post something sensitive about their company.
53 votes -
Allow admins to split ideas Provide the ability for admins to take an idea that was submitted and split it into two.
The reason is because sometimes someone posts an idea that consists of two aspects, that to us, are two different ideas. Lets say we already have one feature they ask for but not another, we cannot assign the statuses to the requests properly.
When splitting, just let us pick what description text and title to put in the new ticket. I realize splitting will cost the voter more votes, but if the workaround to avoid that is let us close one of the…52 votes -
Attachments can be added in the Contributor Sidebar When capturing customer requests through the sidebar, I would like to be able to upload an attachment.
50 votes -
Merge Users After implementing SSO we ended up with many duplicate users. This was partially our fault (we didn't define the user id properly when moving over) but even if we had the original pre-SSO user and SSO would still be duplicates.
50 votes -
Asana Integration Asana is THE most awesome task management tool for teams.
Prioritized product features in Asana could be added to UserVoice automatically, allowing users to vote, discuss, and get updates on them.
Tickets could be posted and managed from Asana, where our team manages everything from product management, google docs, business planning, fund raising, idea boxes and a list far too long to mention here!
49 votes -
Create a survey system, or offer an integration with survey software Possibility to add multiple questions in the forum for users.
49 votes -
Ability to preview custom design, html and css changes before displaying them publicly A customer would like the option to not publicly display custom design changes until he has finished them. With that said, a save but don't publish option would be great as well as a preview option.
48 votes -
Show user's UserVoice activity at the contact, account, and opportunity level in Salesforce By having user feedback from UserVoice logged in a field in Salesforce ( SFDC ) they'll be able to run their own custom reporting easier, both in SFDC and third party analytics tools that are already being used with SFDC (like Segment.io)
47 votes -
Ability to create own reports, flters and dashboards Provide the ability for admins to create additional filters, reports and dashboards.
For example, create a custom filter such as the currently provided 'Customer Activity' option. Eg. Where users > 10 and Votes >= 100
Similarly, allow the user to create their own dashboards using both OOTB and custom reports.
It should be possible for privileges to be assigned allowing specified users the ability to create reports, filters and dashboards.
It should be possible for reports, filters and dashboards to be 'published' so that other users can pick them up.
42 votesWe’d love to hear what types of custom reports you’d like to have in UserVoice. Additionally, if you are creating custom reports outside of UserVoice as a workaround, please share. Thanks!
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Audit log of admin activity on a suggestion It would be helpful if you could see a history of how the suggestion was updated and by whom, just like you can with tickets.
Right now if a suggestion is edited, moved to another forum, has its category or labels changed, etc., there's no history of who made the change, when the change was made, or that a change was even made.
42 votes -
Export a list of users and their ideas/votes/comments You can export a list of users. You can export a list of ideas. But you can't export a list of users with their ideas/comments and votes. It would be super helpful if we could see a list of users, and the ideas each user supports.
41 votes
Claire Talbott
responded
Hi everyone! First, I want to apologize for the delay in an update here. Leaving an idea in “started” for two years is not clear or transparent communication with you, our customers! We are not currently working on a feature that allows you to export users with their ideas, votes, comments and requests. So we are going to move this idea back to “no status” for now. Please, continue to share your thoughts around this idea. This isn’t a “no.” But we do want to be upfront, though, that this is not currently on our Roadmap. Since this idea was created, we’ve released two features that could help with some of the paint points shared around this idea, and we want to share those.
The Analysis Export lets you export a list of ideas and their supporters: Measure the Impact of Ideas with the Analysis Export.
The Users export…
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VSO integration work with multiple VSO accounts With the VSO integration you can only set up the integration with a single VSO account. However, if you have a UserVoice account that gathers feedback for multiple products, it's very likely you will have multiple VSO accounts.
Ideally, you would be able to set up the integration in UV with multiple VSO accounts, so each product team can push ideas to their own VSO instance.
40 votes -
Trello Integration They have a REST API - we use Trello to manage sofware projects & it would be nice if userVoice was able to create items in Trello automatically.
38 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Pre-moderation for Ideas, Post-moderation for comments It would be great to be able to use pre-moderation for new ideas and post-moderation for comments. This would allow us to maintain a high forum quality without limiting the natural forum dynamics. In pre-moderation, allow editing comments before accepting them (just like with the new ideas)
37 votes -
Make the Salesforce Integration Compatible with Cases Very similar functionality to the Fb & Opportunity Integration that you already have, but instead, for cases.
The integration should show the status of th Case in UserVoice.
35 votes -
Automatic triggered notifications and status updates Automatic notification when ideas hit certain thresholds in terms of vote count, average votes, etc.
35 votes -
Manually order a forum category positions When creating categories for a forum, I want to be able to manually set the order of the categories, so that more important ones can be listed first.
33 votes
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