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General Feedback

How should we improve our feedback and product management tools?
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  1. Customizable list of words to ignore to improve search results

    I've been usability testing a test version of our UserVoice forums before they go live. Our users frequently use the product name as they are describing an issue (e.g., "Please do [some change] to [product]"). Because the idea filtering is based on an OR list of words, as soon as users type "[product]" 2 things happen:

    1. The website speed crawls to a standstill, making it hard for them to continue typing and increasing their frustration.

    2. A huge list of ideas appear that are no longer of any help whatsoever to them when looking for similar ideas.

    I'd like to be…

    32 votes

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    5 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Allow customization of text on portal site/forums

    Not everyone wants to use words like "Contact Us", "Knowledgebase", or "Feedback" on their UserVoice site - allow customizations of at leas the major titles and buttons on user-facing portal pages.

    30 votes

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    9 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Automatic triggered notifications and status updates

    Automatic notification when ideas hit certain thresholds in terms of vote count, average votes, etc.

    28 votes

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    3 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Import comments

    Just like you can import ideas, it would be ideal to import comments via CSV file as well.

    27 votes

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    4 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Integration with Outlook Desktop

    I would like to use the sidebar to capture customer requests that come to me via the Outlook desktop client.

    27 votes

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    1 comment  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Canned responses for suggestion status updates

    Have canned responses you can choose from updating the status of an idea, or automatically recommended if you use a certain status.

    27 votes

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    1 comment  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Send daily digest in the morning in my time zone

    The daily digest email comes at the same time for every account & profile, no matter where you're located. It would be nice if it could arrive based on my time zone, or even at a time I specify.

    27 votes

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    4 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Allow users to upload their own profile pic

    Be given the option to upload a photo rather than having to use the gravatar service.

    26 votes

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    4 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →

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  9. 25 votes

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    4 comments  ·  Systems and Architecture  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Be able to manually enter user and account traits

    Sometimes admins need to manually enter user and account traits. It would be great if they had the option to create user and account traits directly in UserVoice.

    25 votes

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    6 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Bulk actions for managing users

    Such as...

    Bulk block users
    Bulk delete users
    Bulk email users
    Bulk delete forum access/invitations

    25 votes

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    1 comment  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Pivotal Tracker integration

    Right now there's no easy way to integrate with Pivotal Tracker without having to build your own external code to make the integration work.

    The integration built by the third party only works with PHP and some admins have had trouble getting it to work even then!

    It would be great if y'all released your own integration, so that we can easily integrate with Pivotal Tracker whether we use PHP, Ruby on Rails etc....

    25 votes

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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Be able to export comments with ideas

    Right now you can only export comments with the general export. And those comments are in a separate file.

    It would be ideal if admins could export ideas along with comments. This would save time (not have to match the two up), and make it much simpler when reviewing exported data.

    25 votes

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    0 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Report on and drill into ideas created by channel/input source

    Report on and see which ideas are created from the site, widget, and apps.

    24 votes

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    2 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Manually order a forum category positions

    When creating categories for a forum, I want to be able to manually set the order of the categories, so that more important ones can be listed first.

    24 votes

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    7 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Create more robust Admin Permissions

    Create admin permissions so that specific admin can only do specific activities. I would like to be able to assign which admin can access which forums as well as who can moderate and do other activities. I would also like to choose who can alter the each section of the settings. Ex. Only certain Admin can change Web portal Appearance and features and only certain Admin can delete Admin.

    E.g. Requirement – Permissions on "email subscribers"
    E.g. Requirement – Permissions on "post status update / email subscribers"

    23 votes

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    2 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Ability to capture NPS for different products on the same account

    We would the ability to capture NPS scores based on a specific to a product within the same portal.

    22 votes

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    1 comment  ·  NPS  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Search ideas in the sidebar without having to create a new idea

    I would like to be able to run a quick search of the ideas in my forum from the contributor sidebar. Currently I can only search for ideas from the sidebar while capturing a customer request.

    22 votes

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    2 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Rally Integration

    Integrate with Rally so that UserVoice ideas can be promoted to Rally backlog. Keep Uservoice idea and Rally backlog item synchronized bidirectionally.

    22 votes

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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Ability to filter for ideas that are tied to Features

    To keep on top of which suggestions are not being prioritized it would be helpful to know which suggestions are or are not tied to Features.

    21 votes

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    Tell Us More  ·  4 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →

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