General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1167 results found
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Customizable list of words to ignore to improve search results I've been usability testing a test version of our UserVoice forums before they go live. Our users frequently use the product name as they are describing an issue (e.g., "Please do [some change] to [product]"). Because the idea filtering is based on an OR list of words, as soon as users type "[product]" 2 things happen:
The website speed crawls to a standstill, making it hard for them to continue typing and increasing their frustration.
A huge list of ideas appear that are no longer of any help whatsoever to them when looking for similar ideas.
I'd like to be…
32 votes -
Allow customization of text on portal site/forums Not everyone wants to use words like "Contact Us", "Knowledgebase", or "Feedback" on their UserVoice site - allow customizations of at leas the major titles and buttons on user-facing portal pages.
31 votes -
Allow admins to set the creator on ideas that are captured on a users behalf. Allow UserVoice Admins to Submit Ideas on Behalf of a Customer
It would be very helpful if UserVoice allowed a UV administrator to be able to create a UV suggestion/idea on behalf of a user, as if they submitted it.
From time to time, it may make more sense for us to go ahead and create a suggestion for the customer versus asking them to do it.
Currently, UV supports the ability to submit feedback on behalf of a customer, but not the idea itself.
30 votes -
Integration with Outlook Desktop I would like to use the sidebar to capture customer requests that come to me via the Outlook desktop client.
29 votes -
Allow users to upload their own profile pic Be given the option to upload a photo rather than having to use the gravatar service.
28 votes -
Import comments Just like you can import ideas, it would be ideal to import comments via CSV file as well.
28 votes -
Bulk actions for managing users Such as...
Bulk block users
Bulk delete users
Bulk email users
Bulk delete forum access/invitations28 votes -
Send daily digest in the morning in my time zone The daily digest email comes at the same time for every account & profile, no matter where you're located. It would be nice if it could arrive based on my time zone, or even at a time I specify.
28 votes -
Canned responses for suggestion status updates Have canned responses you can choose from updating the status of an idea, or automatically recommended if you use a certain status.
27 votes -
Report for Requests by Team Create a report of Requests filtered by Teams configured for the Contributor Sidebar.
Would be in the following locations:
Idea → Insights & Activity → Filter to include "Requests" → add filter for TeamSuggestions → Forum/Saved View → Activity & Moderation → Filter to include "Requests" → add filter for Team
26 votes -
Report on and drill into ideas created by channel/input source Report on and see which ideas are created from the site, widget, and apps.
26 votes -
Be able to export comments with ideas Right now you can only export comments with the general export. And those comments are in a separate file.
It would be ideal if admins could export ideas along with comments. This would save time (not have to match the two up), and make it much simpler when reviewing exported data.
26 votes -
Be able to manually enter user and account traits Sometimes admins need to manually enter user and account traits. It would be great if they had the option to create user and account traits directly in UserVoice.
25 votes -
Create more robust Admin Permissions Create admin permissions so that specific admin can only do specific activities. I would like to be able to assign which admin can access which forums as well as who can moderate and do other activities. I would also like to choose who can alter the each section of the settings. Ex. Only certain Admin can change Web portal Appearance and features and only certain Admin can delete Admin.
E.g. Requirement – Permissions on "email subscribers"
E.g. Requirement – Permissions on "post status update / email subscribers"25 votes -
Pivotal Tracker integration Right now there's no easy way to integrate with Pivotal Tracker without having to build your own external code to make the integration work.
The integration built by the third party only works with PHP and some admins have had trouble getting it to work even then!
It would be great if y'all released your own integration, so that we can easily integrate with Pivotal Tracker whether we use PHP, Ruby on Rails etc....
25 votes -
Rally Integration Integrate with Rally so that UserVoice ideas can be promoted to Rally backlog. Keep Uservoice idea and Rally backlog item synchronized bidirectionally.
24 votes -
Integrate with Microsoft Power BI for shared dashboards Microsoft Power BI (https://powerbi.com/) allows teams to create powerful internal dashboards from many sources. An integration with UserVoice would allow teams to share UserVoice stats and analytics with other stakeholders and teams.
23 votes -
Contributors to add importance rating on behalf of customer Ability for contributors to add the weighted average importance to an idea on behalf of a customer when capturing feedback
22 votes -
Auto-update idea statuses when JIRA status is updated When you update the Jira status, the UV status should automatically update as well.
22 votes -
Ability to capture NPS for different products on the same account We would the ability to capture NPS scores based on a specific to a product within the same portal.
22 votes
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