General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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Trello Integration They have a REST API - we use Trello to manage sofware projects & it would be nice if userVoice was able to create items in Trello automatically.
37 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Export a list of users and their ideas/votes/comments You can export a list of users. You can export a list of ideas. But you can't export a list of users with their ideas/comments and votes. It would be super helpful if we could see a list of users, and the ideas each user supports.
36 votes
Claire Talbott
responded
Hi everyone!
First, I want to apologize for the delay in an update here. Leaving an idea in “started” for two years is not clear or transparent communication with you, our customers!
We are not currently working on a feature that allows you to export users with their ideas, votes, comments and requests. So we are going to move this idea back to “no status” for now.
Please, continue to share your thoughts around this idea. This isn’t a “no.” But we do want to be upfront, though, that this is not currently on our Roadmap.
Since this idea was created, we’ve released two features that could help with some of the paint points shared around this idea, and we want to share those.
The Analysis Export lets you export a list of ideas and their supporters: https://feedback.uservoice.com/knowledgebase/articles/1083535
The Users export includes users, and the total number of suggestions and…
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Pre-moderation for Ideas, Post-moderation for comments It would be great to be able to use pre-moderation for new ideas and post-moderation for comments. This would allow us to maintain a high forum quality without limiting the natural forum dynamics. In pre-moderation, allow editing comments before accepting them (just like with the new ideas)
36 votes -
Ability to create own reports, flters and dashboards Provide the ability for admins to create additional filters, reports and dashboards.
For example, create a custom filter such as the currently provided 'Customer Activity' option. Eg. Where users > 10 and Votes >= 100
Similarly, allow the user to create their own dashboards using both OOTB and custom reports.
It should be possible for privileges to be assigned allowing specified users the ability to create reports, filters and dashboards.
It should be possible for reports, filters and dashboards to be 'published' so that other users can pick them up.
33 votesWe’d love to hear what types of custom reports you’d like to have in UserVoice. Additionally, if you are creating custom reports outside of UserVoice as a workaround, please share. Thanks!
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Add SmartVote to the Mobile SDKs SmartVote is awesome, but right now it's not part of the mobile SDKs, so we can't embed it in our mobile apps. It would be awesome if it was part of the mobile SDKs too.
33 votesWe’re constantly exploring ways to improve the UserVoice experience for our users. This often means viewing existing functionality with a critical eye and rethinking parts of the product which do not meet the high standards we’ve set.
As a result, we have decided to remove the SmartVote functionality, effective Dec 13, 2019. If you have any questions, please contact us at support@uservoice.com.
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Make the Salesforce Integration Compatible with Cases Very similar functionality to the Fb & Opportunity Integration that you already have, but instead, for cases.
The integration should show the status of th Case in UserVoice.
31 votes -
Customizable list of words to ignore to improve search results I've been usability testing a test version of our UserVoice forums before they go live. Our users frequently use the product name as they are describing an issue (e.g., "Please do [some change] to [product]"). Because the idea filtering is based on an OR list of words, as soon as users type "[product]" 2 things happen:
The website speed crawls to a standstill, making it hard for them to continue typing and increasing their frustration.
A huge list of ideas appear that are no longer of any help whatsoever to them when looking for similar ideas.
I'd like to be…
31 votes -
Allow customization of text on portal site/forums Not everyone wants to use words like "Contact Us", "Knowledgebase", or "Feedback" on their UserVoice site - allow customizations of at leas the major titles and buttons on user-facing portal pages.
30 votes -
Filter ideas based on date range When viewing an idea in the admin console, you can see the date it was created. This is sort of helpful, but you still have to count backward to determine the age of the idea.
It would be helpful if the actual age of the idea was also shown for admins. Like created 2 weeks ago, or 1 month ago, or 2 years ago. This way they can quickly see how old the idea is.
It would also be helpful if you could then filter ideas based on the age. So you could view all ideas that are 1 month…
28 votes -
Import comments Just like you can import ideas, it would be ideal to import comments via CSV file as well.
27 votes -
Send daily digest in the morning in my time zone The daily digest email comes at the same time for every account & profile, no matter where you're located. It would be nice if it could arrive based on my time zone, or even at a time I specify.
27 votes -
Canned responses for suggestion status updates Have canned responses you can choose from updating the status of an idea, or automatically recommended if you use a certain status.
25 votes -
Pivotal Tracker integration Right now there's no easy way to integrate with Pivotal Tracker without having to build your own external code to make the integration work.
The integration built by the third party only works with PHP and some admins have had trouble getting it to work even then!
It would be great if y'all released your own integration, so that we can easily integrate with Pivotal Tracker whether we use PHP, Ruby on Rails etc....
25 votes -
Be able to export comments with ideas Right now you can only export comments with the general export. And those comments are in a separate file.
It would be ideal if admins could export ideas along with comments. This would save time (not have to match the two up), and make it much simpler when reviewing exported data.
25 votes -
Be able to manually enter user and account traits Sometimes admins need to manually enter user and account traits. It would be great if they had the option to create user and account traits directly in UserVoice.
24 votes -
Report on and drill into ideas created by channel/input source Report on and see which ideas are created from the site, widget, and apps.
23 votes -
Ability to capture NPS for different products on the same account We would the ability to capture NPS scores based on a specific to a product within the same portal.
22 votes -
Search ideas in the sidebar without having to create a new idea I would like to be able to run a quick search of the ideas in my forum from the contributor sidebar. Currently I can only search for ideas from the sidebar while capturing a customer request.
22 votes -
Integration with Outlook Desktop I would like to use the sidebar to capture customer requests that come to me via the Outlook desktop client.
22 votes -
Bulk actions for managing users Such as...
Bulk block users
Bulk delete users
Bulk email users
Bulk delete forum access/invitations22 votes
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