General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1273 results found
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Add custom questions when creating an idea on the portal/widget When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.
This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.
420 votes -
Allow Feedback on Public Roadmap Enhance the public roadmap option to allow the same feedback mechanisms that the internal roadmap has.
277 votes -
Ability to restrict Admins & Contributors to specific forums More granular settings for admins/contributors, allowing admin/contributor permissions based upon forum.
160 votes -
Team Foundation Server (TFS)/Azure DevOps On-Prem Integration Add support for on-premise instances of TFS/Azure DevOps On-Prem, similar to UserVoice for Azure Dev Ops Cloud (https://help.uservoice.com/hc/en-us/articles/360034994894).
134 votes -
Allow users to upload their own profile pic Be given the option to upload a photo rather than having to use the gravatar service.
129 votes -
Customize NPS widget message "Was this page helpful" is something that we would like to have as a question in Satisfaction widget since we would like to use it for collecting feedback to our single pages on the web. Not for overall product feedback.
124 votes -
108 votes
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Subscribe to comments on specific ideas Rather than an all-or-nothing setting for receiving comment notifications for all ideas an end user has voted or commented on, please allow the ability to subscribe to certain ideas for comment notification (similar to forum thread subscription).
When a user comments on an idea, they would (by default) be subscribed to follow-up comments on that idea.
103 votes -
Microsoft Dynamics CRM Integration This integration would actually be two separate components to keep your sales & support teams in beautiful harmony:
Like our other CRM gadgets, it would give you a real-time view of what information is in Microsoft Dynamics CRM about any user you look at in UserVoice include any pending Microsoft Dynamics CRM Opportunities or Tasks. This means your support team won’t be needing to give them Microsoft Dynamics CRM access.
The complementing service hook would help push information the other way. Syncing UserVoice support tickets to the correct Microsoft Dynamics CRM Cases record in real-time.
97 votes -
Intercom Integration It would be great to integrate with Intercom so that I can better keep track of all user interactions. I have separate conversations with registered users on Intercom and UserVoice, which can get a little confusing.
I love how UserVoice keeps track of the users' actions (votes, comments, etc.) but having the ability to align that with the community messages and interactions I am having on the Intercom platform would be amazing.
97 votes -
Ability to respond to a user's comment publicly and thread the response to the comment being responded to It would be nice to clarify confusion about a product left as a comment on an idea. There have been times in the past that we have used a single idea to almost act as a thread for feedback via comments. Currently, you can only respond privately to one user to address their concern; however it would be helpful to have that information seen publicly to other users, in case they run into the same issue. Updating the status of the idea to address the one comment is somewhat impractical, as it notifies every user that has voted on the…
92 votes -
Allow admins to edit user information Coming from a Community Management background, I am accustomed to having a variety of administrator tools on forums that aren't offered in UserVoice. Among these tools are more robust search features, and a consolidated user information page with the ability to edit user information.
At the present, I cannot search by individual forum and must scroll through multiple pages across four different lists (Voters, Given Access, Invited and Removed) to find users. The results of using the "Search ideas and feedback" feature under Feedback are missing this basic information.
Once a user has been found, I have no way to…
87 votes -
Ability to customize Widget autoprompt settings Being able to adjust the time interval for autoprompts would be an improvement.
82 votes -
Solicit NPS via Email Ability to trigger NPS surveys to all or a specific segment of customers via UserVoice.
79 votesHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Show user's UserVoice activity at the contact, account, and opportunity level in Salesforce By having user feedback from UserVoice logged in a field in Salesforce ( SFDC ) they'll be able to run their own custom reporting easier, both in SFDC and third party analytics tools that are already being used with SFDC (like Segment.io)
71 votes -
Manually order a forum and category positions When creating categories for a forum, I want to be able to manually set the order of the categories, so that more important ones can be listed first.
66 votesWe are adding the ability to manually order forums and categories in UserVoice.
This will influence the order of options on the portal, extension, filters, and other UI elements where forum/category selection is present.
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Custom data on idea votes and comments When a user supports, comments on and creates an idea, Product Managers need the full context on the feedback at that point in time. This can include the device and OS at the time of submission, their product version, the page they were on, screen size or other internal data points, etc.
This data should be captured and saved against the idea so admins can see, not just who submitted/supported/commented on an idea and their traits (if they're being collected), but also important details surrounding the context of the idea.
65 votes -
Allow multiple categories per idea sometimes user ideas overlap with different categories.
62 votes -
Allow users to subscribe to forum updates A customer has a group of folks that visit his site and give feedback. However, they only get feedback when they are notified there is a new idea to give feedback on (more of a collaboration tool really).
Allowing users to subscribe to specific forums where new ideas are posted would greatly help in this case.
63 votes -
Create more robust Admin Permissions Create admin permissions so that specific admin can only do specific activities. I would like to be able to assign which admin can access which forums as well as who can moderate and do other activities. I would also like to choose who can alter the each section of the settings. Ex. Only certain Admin can change Web portal Appearance and features and only certain Admin can delete Admin.
E.g. Requirement – Permissions on "email subscribers"
E.g. Requirement – Permissions on "post status update / email subscribers"60 votes
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