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General Feedback

How should we improve our feedback and product management tools?
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  1. Notifications for specific keywords

    Would love to have certain keywords in a suggestion trigger an email immediately, as opposed to either an email for every suggestion, or one email at the end of the day.

    15 votes

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    2 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Allow contributors to add labels

    Contributors should be able to apply labels to ideas when they enter them.

    14 votes

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    1 comment  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Capture severity of feedback when using Sidebar

    When capturing a request with the Sidebar, it could be helpful to include details about the customer. For example, "churn risk", "deal blocker", etc.

    14 votes

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    2 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    We’re currently working on enhancements to the contributor experience for communicating additional importance of ideas.

    We’re also going to make it easier, via the admin console, to quantify the impact of these ideas that contributors communicate are important.

    More updates to come soon.

    Thanks,

  4. Block new submissions and keep the voting option.

    Currently it was necessary to block new submissions, however we need to keep the voting option in the suggestions that have already been created.
    Would you be create this option?
    Thank you for your atention

    14 votes

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  5. Be able to add multiple requests at once in the Contributor Sidebar

    When capturing a request in the sidebar, be able to add multiple requests and users at once. After a call or onsite, often internal teams have multiple people and requests they need to connect to an idea.

    Having to do this one by one is time consuming, and makes it harder for those internal teams to capture the data for product.

    14 votes

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    1 comment  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Filter should have 'and' logic as default

    To reduce the number ideas filtered by search, the keywords should be applied with 'and' logic by default.

    At the moment, the number of findings increases if you add more key words.

    But to make UserVoice a success, it's important to reduce the number of findings to come out with max 10-20 search results to allow the user to find already existing ones for voting instead of entering a new one.
    If the search result exceeds 20+, it would be to time consuming for checking all the results and as result, UserVoice would end-up with redundant requests (idea) as in…

    14 votes

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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Pass traits through the SSO token

    For cases where passing user and account traits via the JS SDK isn’t possible, it would be great to be able to pass traits via an SSO token.

    14 votes

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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Allow profanity filter list to be customized / edited

    The profanity list is too sensitive and we'd like to 'allow' certain words currently banned. For example, the word ****** is currently blocked, but that is the name of a company relevant to my client's company, so people will often use it perfectly appropriately.

    (The above may get moderated so what I'm talking about is http://bit.ly/wrpoSi for example)

    14 votes

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Choose which accounts are synced in the Account Insights Salesforce Connector

    When syncing accounts from Salesforce to UserVoice, give the option to ignore specific accounts.

    13 votes

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    Tell Us More  ·  4 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Report for Requests by Team

    Create a report of Requests filtered by Teams configured for the Contributor Sidebar.

    Would be in the following locations:
    Idea → Insights & Activity → Filter to include "Requests" → add filter for Team

    Suggestions → Forum/Saved View → Activity & Moderation → Filter to include "Requests" → add filter for Team

    13 votes

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Auto-update idea statuses when JIRA status is updated

    When you update the Jira status, the UV status should automatically update as well.

    13 votes

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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Be able to use "and" with label filters

    Admins use various labels for ideas. They often need to filter to find ideas that have at least two or more labels applied. Currently this is not possible.

    Let's say I have Label 1 and Label 2. Some ideas have both applied, others have only one of the two applied.

    If I check the filter for Label 1 and Label 2, I will get ideas that have either Label 1 or Label 2 applied or both. They want only ideas with both Label 1 and Label 2 to show.

    13 votes

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  13. 13 votes

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    2 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →

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  14. 13 votes

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    1 comment  ·  Developer API  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  15. Let admins move comments between ideas

    Sometimes end-users may leave a comment on the wrong idea, or in the wrong forum.

    Admins can recognize this and would like the ability to move a comment to the correct place on behalf of the user.

    13 votes

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    2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Two factor authentication

    Add a feature that allows admins to require two factor authentication

    13 votes

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    3 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →

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  17. aha.io integration

    http://aha.io is roadmapping software for product managers, and an integration between feedback and the aha.io would be great.

    13 votes

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    3 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Email end users a summary of updates and activity

    Similar to the Admin Digest Email, send end users who have participated in UserVoice forums/widgets updates on the latest news from the product team.

    12 votes

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    4 comments  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →

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  19. New Activity Report needs filters by Forum at the top level, to go with Time period.

    When looking at the new Activity Report, you can filter by TIME PERIOD (last 30,90,365) but also need other filters such as a way to focus on specific forums and not the site as a whole.
    That would allow you to view all of this rich data insight in a focused way: Idea activity overview | Status updates | Activity by forum | Activity by source | Site traffic

    12 votes

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    0 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Remove a user's support (or vote) from an idea

    Would like to be able to remove votes from a suggestion.

    12 votes

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    2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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