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General Feedback

How should we improve our feedback and product management tools?
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1273 results found

  1. Export Account Insights Data

    The account insights data is great, but it would be nice to be able to export the data (or click into the data) from the account insights screen. It would be helpful to export both from the entire Insights page as well as on individual ideas.

    For example, when reviewing an individual idea in the Account Insights area, it would be nice to export the data from the segments. We do a lot of analysis outside of UV so it would be great to export this information.

    12 votes

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  2. ServiceNow Integration

    Please create a similar integration to that of Jira and Azure DevOps for ServiceNow.

    12 votes

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  3. Contributor Console needs export capabilities

    Love the new console - makes things much easier.

    What we really need though is a way for contributors to export lists for different accounts within the contributor console.

    This allows our field reps to more easily review the supported ideas for our accounts during quarterly review business calls.

    12 votes

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  4. Global Idea Search In the UserVoice Admin Console

    As a user, I'd like to search for an idea without having to go back to the idea grid so that I can stay in the context of the page I'm on when I decided to search for an idea.

    12 votes

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    6 comments  ·  Ideas  ·  Admin →
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  5. Ability to Batch/Bulk update ideas by Feature

    We would like to batch/bulk update linked ideas as the Feature moves through the Roadmap to keep our users updated.

    Currently we need to open each idea individually and update. This is especially problematic since there is not a link to the linked ideas if there aren't comments, so we have to search to find them, and update individually.

    12 votes

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    4 comments  ·  Ideas  ·  Admin →
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  6. 12 votes

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    1 comment  ·  Integrations  ·  Admin →
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    Started  ·  Torre Matthew responded

    Hey all,

    We’re currently working on a UserVoice for MS Teams connector that will enable the ability to push important UserVoice events (new ideas, status updates, comments, etc) into your MS Teams team channels.

    Be on the lookout for more updates from us on this feature.

    Thanks,

  7. 12 votes

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    3 comments  ·  Ideas  ·  Admin →
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  8. Solicit feedback from users using in-app messages

    Ability to prompt users in-app for feedback/survey

    12 votes

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  9. 11 votes

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  10. Integrate with Call Recording / Transcription Software to allow feedback to be captured

    With the rise of Call Recording and Call Transcription Software like Otter (used by Zoom), Gong.io and Chorus.ai Uservoice should be able to integrate with these platforms which could allow users to say a key phrase like "thats a great suggestion, let me take a note" which would trigger the feedback to be noted.

    Because services like these transcribe calls, the transcription could provide context for the Admin to make the next appropriate actions (Create a new idea, add to existing, etc).

    11 votes

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  11. Ability to disable emails to external users

    Ability to disable emails to external users so that only internal (licensed) users can receive emails. Block the ability to send to external end users.

    11 votes

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  12. Follow updates for everything an account supports

    It would be great to follow accounts, so that when an update occurs for anything a user on an account is associated with, I can be aware as well.

    11 votes

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  13. Connect to multiple Jira projects (1 differente project for each forum)

    Currently, the Jira integration settings are defined at the Site/Application level and once implemented, the Jira integration is made visible and accessible to all forums.
    It should be implemented at the forum level so that we can have the various forum admins steering the ideas for their own Jira project.

    11 votes

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    1 comment  ·  Integrations  ·  Admin →
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  14. Embedded contributor sidebar

    Have the ability to embed the contributor sidebar to allow seamless integration into custom environments, like internal CRMs

    11 votes

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  15. Import features

    Add an import option for features

    11 votes

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    1 comment  ·  Roadmap  ·  Admin →
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  16. Notify User that they have been subscribed to an idea through the sidebar

    Be able to notify the user that they have been subscribed to the idea via the sidebar

    11 votes

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  17. Add reporting on contributor sidebar

    Show more information about sidebar requests in the admin portal and the analysis export so we can analyze what is coming in from contributor sidebar

    11 votes

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  18. Automatically analyze incoming feedback and link to existing ideas

    Automatically analyze text on incoming feedback and link it to existing ideas. This will allow teams to handle higher volumes of feedback, and discern signal from noise.

    11 votes

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    0 comments  ·  Ideas  ·  Admin →
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  19. Automate custom field assignment based on specified conditions

    Ability to set an automation for the assignment custom field to be auto assigned upon new idea creation

    10 votes

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    2 comments  ·  Ideas  ·  Admin →
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  20. Allow Contributors to export idea and feedback by accounts

    Enable Contributors with the ability to export a report of all ideas and votes by specific accounts, and this would include any status updates, the specific voters, etc.

    10 votes

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