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General Feedback

How should we improve our feedback and product management tools?
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1214 results found

  1. Ability to view most active users submitting feedback

    We would like to better understand which users are the most active in submitting feedback and supporting ideas in UserVoice so we can reward and thank them for their engagement.

    10 votes

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    1 comment  ·  Ideas  ·  Admin →
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  2. Ability to see who else is viewing an idea

    The ability to see who else is viewing new ideas/suggestions would be extremely helpful. This functionality would help to ensure there is minimal duplication of work effort.

    Thanks for your consideration!

    10 votes

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    0 comments  ·  Ideas  ·  Admin →
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  3. Integrate with Call Recording / Transcription Software to allow feedback to be captured

    With the rise of Call Recording and Call Transcription Software like Otter (used by Zoom), Gong.io and Chorus.ai Uservoice should be able to integrate with these platforms which could allow users to say a key phrase like "thats a great suggestion, let me take a note" which would trigger the feedback to be noted.

    Because services like these transcribe calls, the transcription could provide context for the Admin to make the next appropriate actions (Create a new idea, add to existing, etc).

    10 votes

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  4. Ability to disable emails to external users

    Ability to disable emails to external users so that only internal (licensed) users can receive emails. Block the ability to send to external end users.

    10 votes

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  5. In-Line Images for Ideas/Comments

    It would be nice to be able to add images to both the ideas and the comments, status updates, etc. in line. Visuals are worth so much when discussing ideas in depth and a huge part of managing feedback is clarity of the conversation. It's really frustrating to have to go post that image on a hosted site and link to it. Pretty much unacceptable in this day and age, in fact.

    10 votes

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    2 comments  ·  Ideas  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments.

    One thing that may be valuable as well, we did recently release attachments on comments. End users can now include attachments when posting comments.

    Thank you for the feedback, and please, keep sharing!

  6. 10 votes

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    3 comments  ·  Ideas  ·  Admin →
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  7. Automatically analyze incoming feedback and link to existing ideas

    Automatically analyze text on incoming feedback and link it to existing ideas. This will allow teams to handle higher volumes of feedback, and discern signal from noise.

    10 votes

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    0 comments  ·  Ideas  ·  Admin →
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  8. Access private forums via link

    Instead of sending a separate url to each person for a private forum, send out a single url that allows anyone with that link to access the private forum.

    10 votes

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    0 comments  ·  Ideas  ·  Admin →
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  9. Custom 404 and error pages

    Ability to customize 404 and other error pages to match branding of main site.

    10 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  10. Make Updating Statuses More Intuitive (New Idea UI)

    Updating status in the new Idea UI is not very intuitive and can be confusing in comparison to the Old UI functionality.

    9 votes

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    0 comments  ·  Ideas  ·  Admin →
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  11. Allow Contributors to export idea and feedback by accounts

    Enable Contributors with the ability to export a report of all ideas and votes by specific accounts, and this would include any status updates, the specific voters, etc.

    9 votes

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  12. More custom fields in Salesforce Connector

    Allow more custom fields in the Salesforce connector. The ones offered our-of-the box, aren't enough.

    9 votes

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  13. Enhance Salesforce Feedback and Opportunity integration to be used on Accounts

    At the moment, this integration is only available on "Opportunity" objects in Salesforce

    9 votes

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  14. View all ideas & internal information from console

    We want our internal teams to be able to easily see all ideas and the relevant internal information (internal comments/statuses etc) through the contibutor console.

    Right now the only available views are ideas that the team member has added feedback to / created or status updates - otherwise they are forced to use the search function.

    We want our business units to be able to browse ideas like someone can on the web portal but see internal information.

    9 votes

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  15. Contributor Console missing Contributor Sidebar capabilities

    Contributor console has an option for capturing feedback, which is supposed to be used instead on the classic Contributor sidebar. But the experience is not the same, fields are not the same, and the Private commenting option which was one of the most important features of Contributor sidebar is missing.

    9 votes

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    Started  ·  Torre Matthew responded

    Hey all,

    Thanks for the feedback and support of this idea.

    Upon rollout of the Contributor Console, this feedback helped us identify that we did not make it clear enough that the feedback captured from the Contributor Console is private.

    That is, like with the contributor console, feedback associated to ideas on behalf of customers from the Contributor Console is always private.

    We are working on a few updates to help make this more clear moving forward.

    Thanks again.

  16. Translate customer ideas in the admin console

    Ideas are sometimes created in a language that admins do not speak. UserVoice should have a way for users in the admin console to translate ideas to their language.

    9 votes

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    0 comments  ·  Ideas  ·  Admin →
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  17. Ability for customers to see all their ideas in one place

    Ability for customers to see all their ideas in one place so they can track the status of everything they have submitted.

    9 votes

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    1 comment  ·  Web Portal  ·  Admin →
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  18. Report by label

    Ability to create charts and reports that show distribution of ideas across labels to understand areas of high/low user satisfaction.

    9 votes

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  19. Shared roadmap views

    The admin view of Roadmaps allows to display the view as Roadmap/List/Graph - these views however are not available when the roadmap is shared. It would be great to have those views also available to the shared view in order to provide it to internal stakeholders for example that do not have the ability to select it from the admin view.

    9 votes

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    Tell Us More  ·  0 comments  ·  Roadmap  ·  Admin →
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  20. Customize widget to ask for specific feedback

    We would like to embed the feedback widget in a few places in our app, asking for targeted feedback about different areas of the product. We would like users to launch this widget from a custom button in our app.

    9 votes

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