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General Feedback

How should we improve our feedback and product management tools?
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  1. Follow updates for everything an account supports

    It would be great to follow accounts, so that when an update occurs for anything a user on an account is associated with, I can be aware as well.

    10 votes

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    2 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Capture Suggestions on behalf of an Account

    Capture Suggestions on behalf of an Account, not just a user, and without email as a requirement.

    10 votes

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    2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Access private forums via link

    Instead of sending a separate url to each person for a private forum, send out a single url that allows anyone with that link to access the private forum.

    10 votes

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Custom 404 and error pages

    Ability to customize 404 and other error pages to match branding of main site.

    10 votes

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    0 comments  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Show which private forums the user has access to

    There's no easy way to see which private forums a user has access to. Right now, the admin has to go to each forum and see if the user has access to it.

    10 votes

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    1 comment  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →

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  6. End users to view ideas and votes from their company

    Customers are asking for the ability to view all ideas and votes tied to their account because they will have multiple users who post to UserVoice without the others knowing.

    If they can see what’s coming out of their organization, they can coordinate better amongst themselves and produce better quality suggestions.

    Also they fear that someone within their organization might unknowingly post something sensitive about their company.

    9 votes

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    2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Contributor Console missing Contributor Sidebar capabilities

    Contributor console has an option for capturing feedback, which is supposed to be used instead on the classic Contributor sidebar. But the experience is not the same, fields are not the same, and the Private commenting option which was one of the most important features of Contributor sidebar is missing.

    9 votes

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    4 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Hey all,

    Thanks for the feedback and support of this idea.

    Upon rollout of the Contributor Console, this feedback helped us identify that we did not make it clear enough that the feedback captured from the Contributor Console is private.

    That is, like with the contributor console, feedback associated to ideas on behalf of customers from the Contributor Console is always private.

    We are working on a few updates to help make this more clear moving forward.

    Thanks again.

  8. Vote for Ideas from Slack

    I would like to be able to vote for ideas and suggestions directly from the UserVoice App in Slack. This way I can easily submit ideas, share the submission messages, and vote for ideas without leaving Slack.

    9 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Ability to see who else is viewing an idea

    The ability to see who else is viewing new ideas/suggestions would be extremely helpful. This functionality would help to ensure there is minimal duplication of work effort.

    Thanks for your consideration!

    9 votes

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  10. Slack Integration for Private Channels

    Provide the ability to stream UserVoice events to a private Slack channel

    9 votes

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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Ability for customers to see all their ideas in one place

    Ability for customers to see all their ideas in one place so they can track the status of everything they have submitted.

    9 votes

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    1 comment  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Report by label

    Ability to create charts and reports that show distribution of ideas across labels to understand areas of high/low user satisfaction.

    9 votes

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    0 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Integrate with Call Recording / Transcription Software to allow feedback to be captured

    With the rise of Call Recording and Call Transcription Software like Otter (used by Zoom), Gong.io and Chorus.ai Uservoice should be able to integrate with these platforms which could allow users to say a key phrase like "thats a great suggestion, let me take a note" which would trigger the feedback to be noted.

    Because services like these transcribe calls, the transcription could provide context for the Admin to make the next appropriate actions (Create a new idea, add to existing, etc).

    9 votes

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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  14. 9 votes

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Add reporting on contributor sidebar

    Show more information about sidebar requests in the admin portal and the analysis export so we can analyze what is coming in from contributor sidebar

    9 votes

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    3 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Choose default and required settings for sidebar

    Allow users to chose their own default settings for sidebar. Some people want customers automatically subscribed and some want to require specific fields.

    9 votes

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  17. 9 votes

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    3 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Default a category in the widget when adding a suggestion

    Default a category in the widget when adding a suggestion

    9 votes

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    1 comment  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Include vote totals on new idea grid

    Include a sum of all of the votes in the filter at the top of a column

    8 votes

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  20. Ability to view most active users submitting feedback

    We would like to better understand which users are the most active in submitting feedback and supporting ideas in UserVoice so we can reward and thank them for their engagement.

    8 votes

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