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General Feedback

How should we improve our feedback and product management tools?
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1266 results found

  1. Communicate with contributors on feedback within UserVoice

    When a contributor or admin captures feedback, PM's want to be able to follow up with them within UserVoice to ask follow up questions and get clarification. Right now, to follow up with an internal team member on feedback, they have to go outside UserVoice.

    10 votes

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  2. Access private forums via link

    Instead of sending a separate url to each person for a private forum, send out a single url that allows anyone with that link to access the private forum.

    10 votes

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    0 comments  ·  Ideas  ·  Admin →
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  3. Custom 404 and error pages

    Ability to customize 404 and other error pages to match branding of main site.

    10 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  4. Be able to set SLAs for Ideas

    Add functionality to set SLAs for idea response times to keep PMs on top of newly created ideas and our customers happy as each one will receive a response from a PM in a timely manner.

    9 votes

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  5. Allow Contributors to export idea and feedback by accounts

    Enable Contributors with the ability to export a report of all ideas and votes by specific accounts, and this would include any status updates, the specific voters, etc.

    9 votes

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  6. Add Field to Account Insights

    Some organizations maintain their own important data, and would like both the data values and bucket sizes to be ones of their specification

    Requests:
    Company Size: 1
    CSM: 1

    9 votes

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  7. markdown in comments

    Would love to see Markdown extended to comment threads. I understand that it's already supported in the main description, but any followup comments (maybe even another user suggesting a different snippet of code) doesn't get the same formatting as a description.

    9 votes

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    3 comments  ·  Ideas  ·  Admin →
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  8. Contributor Console missing Contributor Sidebar capabilities

    Contributor console has an option for capturing feedback, which is supposed to be used instead on the classic Contributor sidebar. But the experience is not the same, fields are not the same, and the Private commenting option which was one of the most important features of Contributor sidebar is missing.

    9 votes

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    Started  ·  Torre Matthew responded

    Hey all,

    Thanks for the feedback and support of this idea.

    Upon rollout of the Contributor Console, this feedback helped us identify that we did not make it clear enough that the feedback captured from the Contributor Console is private.

    That is, like with the contributor console, feedback associated to ideas on behalf of customers from the Contributor Console is always private.

    We are working on a few updates to help make this more clear moving forward.

    Thanks again.

  9. Translate customer ideas in the admin console

    Ideas are sometimes created in a language that admins do not speak. UserVoice should have a way for users in the admin console to translate ideas to their language.

    9 votes

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    0 comments  ·  Ideas  ·  Admin →
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  10. Ability to change time range view on Insights Report

    Would like to be able to choose from 30 - 365 days as same functionality as the Activity Report

    9 votes

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    Hello?,

    We’d love to hear a little more about how you’d want to use custom date range filtering on the Idea Insights report.

    Today, the Idea Insights report give you a snapshot of activity in the last 30 days (chatty, trending, this just in) as well as last 6 months (inactive, no status updates in a while).

    Is the goal to customize the date range of one of these section? Both?

    Thanks in advance.

  11. Ability for customers to see all their ideas in one place

    Ability for customers to see all their ideas in one place so they can track the status of everything they have submitted.

    9 votes

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    1 comment  ·  Web Portal  ·  Admin →
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  12. Report by label

    Ability to create charts and reports that show distribution of ideas across labels to understand areas of high/low user satisfaction.

    9 votes

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  13. Shared roadmap views

    The admin view of Roadmaps allows to display the view as Roadmap/List/Graph - these views however are not available when the roadmap is shared. It would be great to have those views also available to the shared view in order to provide it to internal stakeholders for example that do not have the ability to select it from the admin view.

    9 votes

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  14. Ability to filter the roadmap view by custom field labels such as sprint names or dates

    If our feature backlog gets overloaded, so to will the view for internal folks that have access to it.

    It would be great if we could filter the kanban view of status columns by a custom field.

    9 votes

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    1 comment  ·  Roadmap  ·  Admin →
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  15. Invite and remove users on multiple private forums at once

    Some accounts have multiple private forums and need to invite the same set of users to the forums or remove the same set of users from each forums. It would be ideal to have a way to do this for all forums at once, instead of having to go into every forum.

    9 votes

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  16. Customize widget to ask for specific feedback

    We would like to embed the feedback widget in a few places in our app, asking for targeted feedback about different areas of the product. We would like users to launch this widget from a custom button in our app.

    9 votes

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  17. Pendo NPS Integration

    Ability to injest NPS surveys from Pendo into UserVoice and connect them to ideas.

    9 votes

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    Deferred  ·  0 comments  ·  Integrations  ·  Admin →
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  18. Choose default and required settings for sidebar

    Allow users to chose their own default settings for sidebar. Some people want customers automatically subscribed and some want to require specific fields.

    9 votes

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  19. Default a category in the widget when adding a suggestion

    Default a category in the widget when adding a suggestion

    9 votes

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  20. Distinguish who are the owners on user&accounts panel

    Provide a way to distinguish between 'Full Access (Owners)', 'Settings Only', and 'Limited' (admins with no access to settings). Be able to filter the user grid by these admin levels to see who has what permission.

    8 votes

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