General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1273 results found
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Contributors see all feedback from their assigned accounts Ideally, customer facing teams like Customer Success & Account Management should be able to see all of the feedback that the customers they own the relationship of- in one place
19 votes -
View all ideas & internal information from console We want our internal teams to be able to easily see all ideas and the relevant internal information (internal comments/statuses etc) through the contibutor console.
Right now the only available views are ideas that the team member has added feedback to / created or status updates - otherwise they are forced to use the search function.
We want our business units to be able to browse ideas like someone can on the web portal but see internal information.
19 votes -
Capture feedback from customer without an email address We would like to capture feedback from people who don't have an email address and either use an alternative identifier (ex. twitter handle, name) or leave it as anonymous.
19 votesFor now, this is not functionality we will be implementing.
There are two primary reasons for this:
- When someone provides feedback, it’s in the best interest of the company to whom they provided it to follow up, either with status information or to ask for further detail about the problem to be solved or implementation specifics. Without knowing who to contact, product teams are left making assumptions about intent and solution, and often this can lead to a misfire.
- Perhaps more importantly, without knowing who provided the feedback, product teams are left without context – is the feedback coming from a current customer? A prospect? What role do they fill and what are the jobs they’re trying to complete?
I do want to acknowledge that there is some value in feedback no matter whether it’s got attribution or not, so this is a decision we may re-visit in the future.…
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Choose which accounts are synced in the Account Insights Salesforce Connector When syncing accounts from Salesforce to UserVoice, give the option to ignore specific accounts.
18 votes -
Email end users a summary of updates and activity Similar to the Admin Digest Email, send end users who have participated in UserVoice forums/widgets updates on the latest news from the product team.
18 votes -
Show Feature Custom Fields on Public Roadmap Add the ability to use public custom fields on Features. When sharing the public roadmap, it would sometimes be helpful to display custom field data on the features in the public view.
18 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Allow comments to be voted on I've been loving the user feedback mechanism for Adobe XD. One challenge though-- the ideas can be voted up, but the comments can't. They really try to avoid having redundant ideas, but often some of the comments will explain a nuance that really should get traction, but can get lost down in the conversation thread. It would be great if we could also vote on the comments. Maybe it wouldn't change the order because you still want the conversation thread to make sense, but just to see that other people agree with a comment would be helpful.
18 votesHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Ability to Embed the NPS Widget into Email Customer would like to target customers through email and have the ability to add the satisfaction into email.
18 votes -
Filter Idea Grid by Custom Account Fields We have the need to be able to filter the idea grid by custom account properties
17 votes -
Support for Linking UserVoice Ideas to Multiple Azure Dev Ops Instances Enable linking of UserVoice Ideas to multiple Azure Dev Ops (ADO) instances. Under this design you would be able to select one of a predefined set of valid ADO instances, and then enter the ADO Work Item ID.
There could be an option to define a 'default' ADO instance, where you simply need to enter the Work Item ID as per current functionality. If you want to enter a ADO Work Item ID for another ADO Instance, you would need to override the default ADO Instance to specify which (alternative) instance you want and then enter the ADO Work Item…
17 votes -
Allow contributors to add labels Contributors should be able to apply labels to ideas when they enter them.
17 votes -
20 votes
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Customize default category that appears in widget pop up Is there a way, if not can you add a way, to allow to restrict the default listings of ideas in the widget popup to a "category" within a specif forum? We're trying to have our other sites add the widget to their page, but allow them to specific the default category of ideas which show up. This way it provides ideas that are more relevant to the visitors of that site, which can be used as a hook to get them to submit ideas to other categories they might not have considered...now that they're in the tool.
Thanks
17 votes -
New suggestions by contributors go through moderator approval I would like to require that new suggestions created by contributors get approved by a moderator before they are public.
16 votes -
aha.io integration http://aha.io is roadmapping software for product managers, and an integration between feedback and the aha.io would be great.
16 votes -
Create a widget template that can be used with multiple forums. We have multiple forums each with their own customized widget. It would be nice if we could create a single widget template that can be used for all forums.
16 votes -
New Activity Report needs filters by Forum at the top level, to go with Time period. When looking at the new Activity Report, you can filter by TIME PERIOD (last 30,90,365) but also need other filters such as a way to focus on specific forums and not the site as a whole.
That would allow you to view all of this rich data insight in a focused way: Idea activity overview | Status updates | Activity by forum | Activity by source | Site traffic15 votes -
Ability for end-user to delete all UV profiles Provide a landing page and/or endpoint to allow an end-user to delete all UV profiles after verifying their email
15 votes -
Capture Ideas on behalf of an Account Capture Suggestions on behalf of an Account, not just a user, and without email as a requirement.
15 votes -
15 votes
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