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General Feedback

How should we improve our feedback and product management tools?
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  1. Granular Privacy/GDPR Consent

    Users should be able to consent to certain uses of their information (product decisionmaking, notifications)

    1 vote

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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →

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  2. 1 vote

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  3. Please provide a Jira integration with no write permissions to Jira.

    Due to security concerns, it would be extremely helpful to have a way to integrate where admins cannot create tickets. Without that option we are unable to utilize this integration.

    1 vote

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  4. Shorten/Simplify URL links

    As an admin, I'd like the option to create shortcut URLs

    1 vote

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    0 comments  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Add support for encrypted SAML assertions

    The SAML metadata provided by UserVoice does not include a public key. So, SAML assertions sent by an IdP are not encrypted (though they may be signed).

    Although SAML assertions are delivered to UserVoice over TLS, having them be encrypted prevents the browser (and anything bad running on the browser) from reading the assertion. Also, using encrypted assertions can help to block other problems; for example, see https://shibboleth.net/community/advisories/secadv_20180227.txt for an instance of a security bug that mainly affected unencrypted assertions.

    My request is for UserVoice to generate a key pair for its SP, and include that in the SAML metadata,…

    1 vote

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  6. Suggestion link in merge dialogue should open in the Admin Console

    When clicking a Suggestion link, in the Suggestion merge dialogue, the link takes you out to the web portal.

    As I'm in the Admin Console, this interrupts my workflow. I would expect the Suggestion to open in the Admin Console also as this is where I'm working.

    1 vote

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  7. Post Idea Italian Translation is very poor

    The Italian translation of this (Post Idea) widget is very poor. This will negatively effect use by our customers.

    1 vote

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    0 comments  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Include Merged Ideas in Export

    When exporting report of ideas into a excel version i would also like to get the field (true/false) if the idea is merged or not, currently there is no option and you need to export twice (using public status filter active and the merged) and then get into the work to run a lookup function edit to find the merged ideas from the active ideas set

    1 vote

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  9. Allow emailing the person who entered the suggestion

    There is no way to email a user to get more information about their idea unless they have Voted for the suggestion.
    Users often enter feedback but fail to Vote for their own suggestion (I guess they assume the fact they entered the suggestion means the support it.
    I need to be able to email the person who entered the feedback to get more clarity on what they are asking for but I cannot do that from within the admin console.

    1 vote

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  10. Integration with Sprout

    Would like to be able to integrate with Sprout's listening tools, specifically to make a word cloud from feedback key words.

    1 vote

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  11. Solicit feedback for a specific idea

    Allow admins to email a list of users about a specific idea. The email would include the idea details, and allow users to vote for the idea. This would allow admins to gather additional feedback from users who don't yet support their idea, and get their feedback.

    1 vote

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  12. Be able to use Service Hooks with a specific category

    Be able to choose a specific category when using Service Hooks to push data.

    1 vote

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  13. Edit the names of standard fields

    Please enable standard field names to be edited so they're more in line with our use case. We want to keep the magical properties they have, but name them something more in line with what we see in our own CRM.

    1 vote

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  14. Column for Authentication type in Users Export

    Provide a column in the Users export specifying which Authentication method (Facebook, Google, SSO, UserVoice - email only, UserVoice - with password) is used

    1 vote

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  15. Show 'no feedback has been captured on this opportunity' message

    Salesforce Lightning Feedback & Opportunity Integration: When there's no feedback on an Opportunity, it would be great if it showed a message that states that 'no feedback has been captured on this opportunity', along with the 'Capture Feedback' button.

    1 vote

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  16. Add an Idea ID or identifier to the idea properties

    With no identifier on the suggestions or ID listed in the properties, there is no quick way to track ideas or send one to a coworker for easy search other than the URL.

    1 vote

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    Hello – We include “ID” as a property on an idea. This can be found in the “Properties” section on an idea’s detail sheet (screenshot attached). Admins can search for this ID from the Ideas page to locate the idea.

  17. Responsive Roadmap Statuses

    As a user, I want the status columns to be responsive, which typically means I want it to be the full width of the page at all times, responsively changing to fit the width of the page.

    1 vote

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  18. An option to set permissions for anyone with roadmap URL

    The page you’re directed to when browsing the URL to your internal roadmap is a read only page. Only admins from inside the admin console of the UserVoice UI have permission to alter the cards or buckets on the roadmap. We would like an ability to allow users to take actions on this page.

    1 vote

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  19. Currency Custom Field

    You can select integer as a custom field; however, it would be great is this integer field could show as a currency, like Revenue and LTV.

    1 vote

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  20. Custom dynamic content for the Web Portal

    Provide an option to display different custom HTML/CSS/Javascript based on visitor's location.

    1 vote

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