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General Feedback

How should we improve our feedback and product management tools?
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  1. Provide default traits for users and accounts

    UserVoice could integrate with various data enrichment services (e.g. Clearbit) to automatically provide key data points about users who give feedback.

    This would provide all customers with an easy avenue for meaningful analysis of their feedback data against key segments before they even begin passing in their own custom traits.

    1 vote

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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ideas that someone has supported but has not voted or commented on should appear in "My feedback"

    Ideas that are supported but not voted or commented on should appear in "My feedback."

    There are a couple use cases for this:

    1) As a user if I submit an idea but do not vote or comment on it, I still want it to appear under "My feedback"

    2) As an admin when I add a supporter to an idea in the admin consol, I would like them to see the idea under their "My Feedback" even though they have no commented or voted on the idea

    1 vote

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  3. Increase record limit for account imports

    Limit is 20,000 records, and with a file of about 100,000 that i need to import monthly, this can be tedious.

    1 vote

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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  4. Add account import to users tab

    Give the option to do an account import when you are on the user tab and vice versa

    1 vote

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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  5. Column headers for account fields on import templates should be the same

    The account column headers from the template should be the same on both the user template and account template.

    On the user template everything for account starts with account. for obvious reasons, but then if you are stripping down to just add account info, you have to go back to your file and rename all your columns.

    1 vote

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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  6. Maintain Display page when linking VSTS work items

    Do not revert display to page 1 when a VSO link is added.

    1 vote

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote

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    0 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone!

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  8. Be able to add suggestions to merge selection while picking merge target

    Users are merging a suggestion from the moderation queue. In the target suggestion picker they come across other suggestions which they would like to include in their merge.

    1 vote

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  9. Sidebar: Refresh the users found on the page

    When I navigate to a new page while having the sidebar open, I want the sidebar to refresh the users it has found on the page. Currently, I have to close the sidebar for it to search the page again.

    1 vote

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  10. Increase idea description character limit

    The character limit for the idea description field is currently 10,000. Some users are running out of space when creating ideas and would like the limit to be increased.

    1 vote

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Thank you for your feedback around this. Our Product team discussed this and decided this is not a product priority at this time.

    We do recommend if users are posting longer ideas, to look at using our idea attachment feature to attach additional data to an idea.

    We will leave this idea open for voting, and if we start to hear from more customers around this, we will consider revisiting.

  11. Export all users who have been active for a specific time frame

    Be able to export a list of users who have supported ideas, commented or created ideas in a specific time frame, so admins can measure user engagement month over month.

    1 vote

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    0 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement at this time.

    You can use our Analysis Export to get an export of all ideas and supporters on ideas for a specific time frame, but that would not include users who commented, so not quite what you are requesting with this idea. You can learn more about the Analysis Export here: https://feedback.uservoice.com/knowledgebase/articles/1083535

    Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  12. 1 vote

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  13. 1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Indicate that a suggestion was flagged by a user

    When viewing the moderation queue, it would be helpful to see a visual cue that a suggestion is in the queue because it was flagged by an end-user. This could prevent some confusion about why an idea needs moderation.

    1 vote

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  15. Add public information from the sidebar

    When adding support to an idea from contributor sidebar, be able to add public information to an existing idea

    1 vote

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  16. Add events/hooks for SmartVote autoprompts

    So developers can hook off of SmartVote autoprompts. At the moment, you cannot tell when the autoprompt will be triggered.

    1 vote

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    0 comments  ·  Developer API  ·  Flag idea as inappropriate…  ·  Admin →

    We’re constantly exploring ways to improve the UserVoice experience for our users. This often means viewing existing functionality with a critical eye and rethinking parts of the product which do not meet the high standards we’ve set.

    As a result, we have decided to remove the SmartVote functionality, effective Dec 13, 2019. If you have any questions, please contact us at support@uservoice.com.

  17. Restrict access to admin sign-in by IP address

    subdomain.uservoice.com/admin should be able to be restricted to specific IP addresses

    1 vote

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  18. Create team dialog show existing team names

    In Admin Settings, the Create team dialog should show the currently assigned team, if it is assigned already. I'm trying to bulk assign contributor team members that haven't been assigned yet and it's very difficult and tedious currently.

    1 vote

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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  19. Pass through SAML authentication

    If a user is already logged in with a customer's identity provider, pass through that authentication to UserVoice.

    This is especially important if an account is using SAML and UserVoice authentication together. If that is the case, then end users who log in with SAML, have to click the icon to get logged in.

    Ideally, the user would be automatically authenticated if they had already logged in with the customer's identity provider.

    1 vote

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  20. See who has requested a suggestion in the sidebar

    Where ever we show a count of requests on a suggestion on the Contributor Sidebar, be able to see who has requested it. This way I won't waste time logging a duplicate request.

    1 vote

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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