General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
358 results found
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4 votes
Hi everyone!
Our Product Team reviewed this idea, and discussed internally.
We built the “My Feedback” section in settings to list ideas a user has supported either by leaving a comment or casting a vote.
While we can definitely understanding users wanting to see ideas they created, but no longer support, this is not a use case we designed this part of the application for.
We do have supporter mode now for our product forums, which does let users support as many ideas as they want. To learn more about why we recommend switching to supporters vs. voting limits, please, check out our best practice article: https://feedback.uservoice.com/knowledgebase/articles/782139
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Allow multiple categories per idea sometimes user ideas overlap with different categories.
63 votes -
Customizable list of words to ignore to improve search results I've been usability testing a test version of our UserVoice forums before they go live. Our users frequently use the product name as they are describing an issue (e.g., "Please do [some change] to [product]"). Because the idea filtering is based on an OR list of words, as soon as users type "[product]" 2 things happen:
The website speed crawls to a standstill, making it hard for them to continue typing and increasing their frustration.
A huge list of ideas appear that are no longer of any help whatsoever to them when looking for similar ideas.
I'd like to be…
34 votes -
Nested categories and sub-categories Currently we can only list one level of categories in feedback forums, which causes some confusion for our users, for example we have five categories for our Content Management System. Users prefer to have "Content Management System" at the top level then drill down to specific request i.e. "Content Management System --> Postings"
Thanks.
59 votes -
Allow profanity filter list to be customized / edited The profanity list is too sensitive and we'd like to 'allow' certain words currently banned. For example, the word ****** is currently blocked, but that is the name of a company relevant to my client's company, so people will often use it perfectly appropriately.
(The above may get moderated so what I'm talking about is http://bit.ly/wrpoSi for example)
14 votes -
Allow customization of text on portal site/forums Not everyone wants to use words like "Contact Us", "Knowledgebase", or "Feedback" on their UserVoice site - allow customizations of at leas the major titles and buttons on user-facing portal pages.
31 votes -
Pre-moderation for Ideas, Post-moderation for comments It would be great to be able to use pre-moderation for new ideas and post-moderation for comments. This would allow us to maintain a high forum quality without limiting the natural forum dynamics. In pre-moderation, allow editing comments before accepting them (just like with the new ideas)
37 votes -
Return to idea description at top of page and on approval page Hello,
Please return the ability to view an idea in full on the admin approval page. The current functionality has increased steps to review the new idea and already approved ideas (description is no longer at the top of the idea page). I have to scroll through all merged ideas, activity and comments to read the idea.
Thank you!
0 votes -
Increase custom fields limit We determined 25 custom fields would be enough (leaving a little bit of room for growth).
0 votes -
See recently viewed ideas Ability to see recently viewed ideas. Example is that I am working on an idea and have to navigate away for an urgent task before saving my work. Would be great to pull it back up from a recently view section instead of trying to remember the title and wade through search results.
0 votes -
Surface the ability to move categories from the hamburger menu It would be nice to be able to move a suggestion from the hamburger menu or edit functionality. Also surfacing the forum/category from the activity feed would reduce time taken to triage
1 voteHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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1 vote
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Import staging area Would love to have an area in UV where we could import existing ideas (collected prior to launching UV) and search/merge/delete etc before actually creating them.
Importing a large number of ideas will include a lot of noise/junk, but there's still value in our existing ideas.
1 voteHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Allow easier date format for importing suggestions It can be very difficult to format to the required date format as it is not an existing format in excel.
1 vote -
Record Customer Interviews Have a way to record the meeting transcript or notes from interviews the PM team has with customers. Key features would be linking portions of the interviews to ideas/features and being able to search for keywords across all interviews.
1 voteHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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1 vote
Hi Everyone,
Thank you for your feedback on this. While we are declining adding this feature, we do limit the types of files that can be added as attachments.
Learn more about accepted file types here: https://feedback.uservoice.com/knowledgebase/articles/39139
If there is a specific file type you are concerned about, please, reach out to support@uservoice.com, and our team will take a look.
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Indicate that a suggestion was flagged by a user When viewing the moderation queue, it would be helpful to see a visual cue that a suggestion is in the queue because it was flagged by an end-user. This could prevent some confusion about why an idea needs moderation.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Improve work flow for creating new forums When creating a forum, it would be nice to go to edit the forum as opposed to jumping into the forum itself.
2 votes
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