General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1319 results found
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Quote search only returns results that must contain what is in quotes - like Google Allow you to search so that the result must include a word or phrase, like Google.
2 votes -
View idea suggestion when using mobile When our customers click the "suggesting a feature" link in our product when using a mobile device, the existing idea matches don't populate like they do when using a desktop computer. From our customer:
When you are in the EHR and click the upper right menu, there’s the Suggest a Feature option. But it goes to this weird page where the search doesn’t actually work.
It should link directly to the page you get to when you click on the Knowledge Base and then within there you click on the upper right menu and click on Suggest a Feature from…
1 vote -
Sort ideas by created date Sort ideas by date.
1 vote -
Explain to customers the difference between a hot idea and a top idea On the customer facing web portal, have a tooltip that explains the difference between a hot idea and a top idea. Some of our customers are confused about what the difference is.
1 vote -
Re-order custom idea fields As an Admin with access to change account settings for all end users, I should be able to re-order the custom Idea fields as they appear on each Idea
Some custom Idea fields are used more frequently than others, and I want those fields to be at the top of the Custom Idea Fields section
3 votes -
Enhance user experience when approving idea comments Make 'help text' available for action icons such as approving comments and the ability to undo the approval
1 vote -
Have Jira item information visible to end-users Want end-users to be able to see where things stand in Jira, along with the Status updates.
1 vote -
Total Number on web portal should show open and closed Currently the total number showed only shows the open ideas. End-user should know the total number of ideas submitted (open + closed)
1 vote -
1 vote
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Edit custom fields from Idea frame It would be great if we could access the custom fields straight from the idea frame.
Currently, they're boxed together under 'Custom Fields' on the idea, and one has to click the edit button, then fill out the custom field from the window that pops up.
Not a huge thing, but it would speed up my process a fair bit!
1 vote -
Include link to source page on feedback using UV Bookmarklet Display source links in new ideas from UV Bookmarklet
1 vote -
A notification on the Slack message when a UV idea has been logged. A notification on the Slack message when a UV idea has been logged. An automated slack reaction, or new message saying the idea has been captured in UV.
1 vote -
Alphabetical Forums when logging from Slack. Alphabetical forums on the slack integration.
1 vote -
Search by Forums as well as categories in the slack integration. (currently only searches catagory) Search by Forums as well as categories in the slack integration.
1 vote -
Ability to view aggregated roadmaps in contributor console In the admin view, you can view ALL roadmaps at once. In the contributor console, there is no view all - you have to click to each roadmap separately which is very tedious
1 vote -
Date Range for Idea & Voters Export With the addition of advanced filtering and activity date ranges where we can filter the idea grid further, the Idea & Export Export only exports for All Time, essentially ignoring the date range set on the grid. While this export has always been this way, the request is to export Idea & Voter data for the ideas specifically on the grid as shown within the dates requested (ie 30, 90, 365, custom)
2 votes -
Include Flagged Ideas in Export include a flagged ideas column in idea & voters export
2 votes -
Expand Reportable Activity Range In the Activity Report we are limited to only the last 365 days. We would find the ability to extend this to two years very beneficial. Much of our feedback comes in cycles, with certain quarters busier than others, so we would like to report on Year-over-Year data, comparing Q3 data with last Q3 data. We can only report on YTD data, which doesn't tell the full story.
1 vote -
Add captured user email address back to contributor notifications On admin public status notification emails, show which users you captured the feedback from.
1 vote -
Allow more fields to be added to Zendesk, Salesforce, Gainsight Please make your third-party integrations (e.g., Salesforce, Zendesk, Gainsight) more configurable, allowing us to pull in other fields such as Importance, Category, etc. We get far too many ideas entered in as free text with little context, making it difficult to appropriately prioritize them. Allowing us to embed additional fields in the widgets on these other platforms will allow us to put in guardrails that help us triage our own ideas.
1 vote
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