General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1287 results found
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View All 1:1 Replies Similar to an inbox, all 1:1 replies are logged and easily accessible for viewing and follow up.
2 votes -
Mass update internal/external status Add ability to mass update the internal/external status for the ideas associated with the impact report. When selecting on the "Update Internal/external status" option within the report, it appears you still have to update each idea individually.
4 votes -
Filter simple text custom fields Add text filtering options to allow filtering of simple text, url, and/or multi-line text.
Use specific criteria like "Equals", "Does not equal", "Begins with", or "Ends with".
3 votes -
Filter by importance ratings (admin grid) Using advanced filters, filter the view to show only ideas that received a specific importance rating.
3 votes -
Option to display custom field multiple choice options in a custom (non-alphabetical) order When adding a custom field with multiple options, it'd be useful if these weren't order alphabetically. For example, we have a field that can either be: Small, Medium or Large, however the dropdown lists these options as: Large, Medium, Small. This can be worked around with prefixes etc. But a checkbox ('List alphabetically') that I could uncheck would be ideal.
1 vote -
Slack Integration: Use Suggested Label instead of Categories to send to channels Now that we are autopopulating label suggestions, can we allow the integration to use those instead of Categories to determine which ideas get sent to a channel.
Categories are customer-defined (so not always correct) and more importantly much to broad for all our various product teams. If we were able to set the conditional logic to the suggested labels, although not going to be 100% accurate, they will be better than Categories, AND much more specific to be sent to individual product team channels.
This would help immensely to ensure our Product teams are staying on top of their new…
2 votes -
Salesforce opportunity sidebar - allow link to idea value to be optional. When submitting feedback through salesforce, we should be able to configure the widget to make the "link this feedback to an existing Idea" field an optional requirement.
1 vote -
Two sync with Azure DevOps Bidirectional sync with Azure devops to update items
1 vote -
Sort by Forum/Category in Admin Portal I want to be able to sort by the forum/category column (ideally starting with the categories that have the most feedback, but anything would be an improvement!). When reviewing our feedback, this would be extremely helpful in grouping related feedback items, so that we are not jumping across topics. To solve this in the meantime, we've been manually filtering individual categories, but this is not ideal because a lot of our categories only have 2-3 tickets each month, which means we're changing the filter every ~5 minutes during our discussion.
2 votes -
Automated Impact Report with Theme and Pain Point Detection Run impact reports more automatically—without needing to manually select filters or inputs. Ideally, it could analyze ideas on its own, identify key themes or patterns (like thematizing), and surface common pain points.
2 votes -
Display Flag Reasons and Resolution Details in Grid View Add columns to the grid view to show why an idea was flagged and, if cleared, how the flag was resolved without needing to open the idea details page.
2 votes -
SCIM Default Contributor Role with Manual Admin Assignment Allow SCIM default contributor assignment role on login, with specific admin roles granted manually.
2 votes -
Customize Slack Notification Idea Details Allow settings for including public status, internal status, and urgency score within the idea details that are sent for slack notifications
2 votes -
Allow admins/contribs to unsubscribe or subscribe users AFTER creation Create a toggle to allow admins to manually update a subscription status for a user on an idea.
3 votes -
Show AI recommeded labels from detail page When navigating to an individual idea, I should be able to see recommended (AI derived) labels, as well as accept/decline them like I can from the list view.
I recently included AI labels in an export and needed to easily decline/accept the label from the idea's detail page vs searching for each idea on the list view
1 vote -
1 vote
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Show number ideas impacted in roadmap view on a feature In the roadmap, for each feature, show the number of ideas linked to each feature to share overall impact.
1 vote -
Provide clickable link to ideas in feature Allow the linked ideas in a Feature to open the idea for viewing.
1 vote -
Exclude Inactive Contacts from Salesforce Connector Sync Optimize contact sync in salesforce connector by preventing the sync of inactive contacts
2 votes -
Dovetail Integration An integration with dovetail to bolster customer feedback with user research, interview notes, videos and images to help with analysis.
2 votes
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