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General Feedback

How should we improve our feedback and product management tools?
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1252 results found

  1. Accessibility concerns: form inputs

    UserVoice uses the following markup pattern for its user idea inputs:

    <label>
        <span class="uvFieldPlaceholder">Label text</span>
        <input>
    </label>
    

    …which looks good at first glance until it becomes apparent that as soon as one starts typing in a field, uvFieldPlaceholder is hidden with display:none and is therefore inaccessible.

    Additionally, when editing a previously posted idea, the form <label>s containing the inputs have no text at all.

    1 vote

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    1 comment  ·  Roadmap  ·  Admin →
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  2. Items that need tidying up needs a filter to choose a timeframe

    I love the Ideas that Need Tidying Up section. However, 6 months is a little long for us. Can we get a filter on it to choose our time frame for different situations?

    7 votes

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  3. 1 vote

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  4. Be able to share an Idea from UserVoice

    When looking at an Idea, I'd like to be able to click on a button or icon to quickly share the webpage I am looking at.

    4 votes

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    0 comments  ·  Ideas  ·  Admin →
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  5. Integration with Tatango

    Customer Success teams that use Tatango have their customer context available within the UserVoice Contributor Console.

    1 vote

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  6. Improved Markdown

    Markdown looks different in the Web Portal vs. the Admin Console. It's also difficult to submit idea descriptions with code blocks as there's no markdown help, or syntax guide.

    The experience should be uniform across experiences and easier to submit.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  7. Idea Insights (by status) scrolling behavior design improvements

    It currently has multiple scrollbars that are activated depending on where your cursor is, but is a bit hard to navigate and use effectively.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  8. Report that Displays Which Ideas Have Gone In/Out of Each Status

    It would be helpful to have a report for our customer facing teams that can display all of the ideas that have gone in and out of each status in a given month. The activity report shows things like "10 ideas in, 6 ideas out" of a particular status, but it doesn't display the actual idea titles. A nice monthly summary of the ideas that have moved through statuses would be nice.

    4 votes

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  9. Solicit NPS scores based on completion status

    Solicit NPS scores when ideas are completed from users that are subscribed to the idea

    1 vote

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    0 comments  ·  NPS  ·  Admin →
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  10. Filter Account Explorer by forum

    I have some Private Forums that we aren't using but I can’t filter these out from the Account Explorer results.

    1 vote

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  11. Provide a lighter URL to go to an Idea

    There is already a URL provided for a direct access to an idea: //domain.uservoice.com/forums/FORUM/IDNUMBER.
    Could you provide a link without having to know the forum where the idea is discussed, like : //domain.uservoice.com/ideas/IDNUMBER ?

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
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  12. Extend Magic Link expiration time

    Currently, Magic link authentication expires after 10 minutes.

    1 vote

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  13. Navigate Between Admin/Contributor Console and Web Portal Easily

    You can navigate from Admin to Web, Cont. to Web, and Web to Admin, but you can't navigate from Cont. to Admin, or Web to Contributor easily.

    Add functionality to make this navigation between experiences easier.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  14. Email Subset of Subscribed Voters

    We want to be able to select a particular subset of users when using the "Emailing Subscribed Voters" functionality. Ex: If there are 100 customers who have voted for an idea, we may want to select a subset of 10 to email, but still want that communication to live in UV.

    8 votes

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  15. In-app notifications to close the loop with customers

    In-app notification when a feature a customer/user has asked for has been completed

    3 votes

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  16. ServiceNow Integration

    Please create a similar integration to that of Jira and Azure DevOps for ServiceNow.

    12 votes

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  17. Populate contributor experience with all account users

    Currently, only contacts/email address present on the page (in the HTML/DOM) can be pre-populated.

    It would be good to pull all users on the account (in SF or UV otherwise).

    1 vote

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  18. One Authentication for All Sites and remember by default.

    Every time I switch products, even for the same company (OneNote to Teams) I have to go through the Magic.link again. The Magic.link is not a user friendly authentication process at all. There should be text codes or other methods, if at all. I am now less likely to give feedback simply because of how cumbersome and frustrating this process is. Please fix!

    3 votes

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  19. Make the Salesforce Integration Compatible with Cases

    Very similar functionality to the Fb & Opportunity Integration that you already have, but instead, for cases.

    The integration should show the status of th Case in UserVoice.

    35 votes

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  20. Hubspot Integration to track ideas and idea activity in Hubspot

    Ability to get ideas logged on the account or contact record in hubspot so that reps can have a single source of truth on their accounts and users.

    4 votes

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