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General Feedback

How should we improve our feedback and product management tools?
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1249 results found

  1. Kanban board for the ideas from end users

    Our users have asked time again and again about having a Kanban board view like the one we in Roadmaps & Features, but the Ideas & Feedback section. So when a new idea gets suggested by a user, a card will automatically be created and we can manage the status, work process and the overview in the same board.

    19 votes

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    3 comments  ·  Ideas  ·  Admin →
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  2. NPS Widget Response Rate

    The number of end-users that saw the NPS widget vs. the number of end-users that submitted a score

    1 vote

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    0 comments  ·  NPS  ·  Admin →
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  3. Sort Permissions Alphabetically

    Comparing production permissions against the sandbox is near impossible because they don't populate identically. You have to scroll up and down on both trees looking for each record.

    The attached example is one of the better examples. Some of the other instances are way worse.

    Please Sort Permissions and all Nodes Alphabetically.

    1 vote

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  4. User & Accounts: View organization contributions, sort by highest contributor, highest votes on an idea

    User & Accounts: View organization contributions, sort by highest contributor, highest votes on an idea
    view the contributions by user and the DATE of submission.

    Ideal:
    1. search by domain, most active contributions by email (via user or submission by our team) on top, and most voted idea.
    2. search domain and see all contributions for all users in the same page. (filter by time and most voted)

    1 vote

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  5. Widget Integration Meta Data

    we have the UV widget embedded in a bunch of different places, when we see a piece of feedback get submitted we want to know which widget integration it came from (or if it was from a widget at all). It’d be nice if in the widget integration code we could specify a label that should get added to new submissions from that widget instance.

    4 votes

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  6. Date Display for Ideas/Suggestions

    Users want to see the date for a suggestion displayed near the title without having to click into the suggestion. Extra points if there is an indication of when a suggestion was last voted on.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  7. Hot Ideas Email

    We have had requests to be able to email out a "hot list" of suggestions that can be sent to all users in UserVoice on a regular cadence. Users want to be able to up/downvote the idea right from within the email. It would be great if the admins could customize which suggestions are included in that email.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  8. Reformat contributor notifications to the old format that contained user information

    Can you please bring back the old contributor notification email back where it contained:
    * The text of the feedback that you captured from the customer
    * The page you were on when you captured the feedback
    * The customer's name, email address, and account
    * If the user notified of the status update?

    This was so helpful for our CSM/AM agents to see who from the customers base they need to follow up with when a feature is released.

    Now we don't see this great format with the emails attached to the feature released notification, but we really want…

    1 vote

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  9. Old Sprints visible in backlog

    In the backlog, I can see the future sprints today and plan them by dragging and dropping stories between them.
    I would be able to make old (finished) sprints visible to find a thing I know has been done quickly and, from there, find a loose end to continue the progress.

    7 votes

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    0 comments  ·  Ideas  ·  Admin →
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  10. Reorder or rank roadmap features within a set of roadmap status and set those rankings to reflect in the Kanban view

    Ability to work in the roadmap features list view within a specific set of roadmap status(es) to set the ranking and prioritization of features, and have that reflected back in the Kanban view where each row has the features appear by priority with the top feature as the highest priority to bottom feature as the lower priority.

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  11. Dictate the order of ‘Custom Fields’ in Feature Settings

    Ability to dictate or reorder the ‘Custom Fields’ in the settings of Roadmap Features

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  12. Slow Performance on Ideas & Feedback Admin Console with Arc Browser

    The experience on Uservoice is very laggy since the change to the new interface. I'm using the latest version of Arc with a good connection. It seems the longer I use the site clicking through ideas and managing the board the slower everything gets. Performance is really poor.

    1 vote

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    Arc is not an officially supported browser, but we're interested in hearing about your experiences with it.


    We were not able to reproduce slow performance within Arc, but that doesn't mean there aren't configurations of the browser we are not aware of that don't perform well.

  13. Roadmap Activity Tracking

    I see insights for the ideas/idea portal, but how can we track activity on our roadmap? I'd like to know how many team members are viewing our internal roadmaps, for example. I'd also like to know how many team members are leaving feedback on features/which features those are/etc.

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  14. Invite users to the platform (similar to a private forum invite)

    We would like to be able to invite users to join the platform (even if the forums are public.) Similar to how we can invite administrators and contributors currently.

    4 votes

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  15. Ability to easily identify the ideas that have been repeatedly flagged with importance

    Determine which ideas have been flagged multiple times and/or readily find ideas that have been flagged repeatedly after the flag has been cleared

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  16. Send the entire message history as part of the email notification

    Send the entire message history along with the notification email.

    One of our customers has complained that it is difficult to follow the conversation, because each message is sent in isolation. The full thread is only visible if the user logs into UserVoice, which they generally don't do. Can we send the full message history along with every private message? Thanks!

    1 vote

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    0 comments  ·  Notifications  ·  Admin →
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  17. Slack thread summarizer

    Slack threads tend to be long, especially for support requests. Leveraging AI functionality or otherwise, would be good to summarize a slack thread and derive product feature requests out of it while using "Send to UserVoice" functionality in Slack.

    2 votes

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  18. Remove an idea from a feature

    As far as I can tell, there is not a way, within the roadmaps and features section, to remove an idea from a Feature? I was able to accomplish this by going to grid view, searching for the idea, clicking on the Features tab within the idea, clicking the feature, and then clicking unlink, which was not intuitive for me. Thanks.

    2 votes

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    In Discovery  ·  0 comments  ·  Roadmap  ·  Admin →
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  19. Create sub-forums based on categories

    We would like to create a forum to post ideas from other forums with specific categories.As an example I'd like to create a forum such as 'Recently delivered' that would show all ideas from existing forums that have a Status 'Delivered'
    The idea would still need to be available in the forums they originated.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  20. It is fairly impossible to scroll the comments in the admin console when the idea has a lot of them of them

    Unlike Web Portal, the admin console does not offer any pagination, and this make the layout of the page extremely slow and unusable when there are many dozens of them. Navigating the most recent is more or less tolerable, but going down, to study internal messages and attachments is just pain.
    Works the same on Chrome and Chromium browsers.
    Was not an issue before recent redesign.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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