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Kevin Praeger

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  1. 1 vote
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    0 comments  ·  General Feedback » Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →
  2. 40 votes
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    5 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →

    Hi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.

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    Kevin Praeger commented  · 

    I think that is the right choice to defer this project. This may be a nice feature in the future, but I would prefer to see more small enhancements and smaller additions and polishing to existing features.

    Kevin Praeger supported this idea  · 
  3. 13 votes
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    1 comment  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Kevin Praeger supported this idea  · 
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    Kevin Praeger commented  · 

    Edit the user who created an idea

  4. 6 votes
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    0 comments  ·  General Feedback » Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
    Kevin Praeger supported this idea  · 
  5. 52 votes
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    7 comments  ·  General Feedback » Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →
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    Kevin Praeger commented  · 

    Subscribing to a forum or category would be useful so customers can get updates. We are considering using a UserVoice forum for bugs and this would be helpful.

    Kevin Praeger supported this idea  · 
  6. 134 votes
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    30 comments  ·  General Feedback » Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
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    Kevin Praeger commented  · 

    I would like more granular permissions, including the ability to allow users to Add Voters, enter private comments, maybe even edit titles, and various other things, but I would not necessarily want them to be able to change status. It seems odd that Limited accounts as of today can create new ideas, but not add voters to existing ideas.

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  7. 3 votes
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    2 comments  ·  General Feedback » Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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    Kevin Praeger commented  · 

    I disagree with the decision to defer this. I think the functionality of adding a display name should exist in any place a new contact can be added. It seems to work fine in the portal, and the admin site, except for the contributor sidebar. The fact that it's difficult to correct this data afterwards is also another factor.

  8. 9 votes
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    0 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 4 votes
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    2 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  10. 7 votes
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    1 comment  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Kevin Praeger supported this idea  · 
  11. 5 votes
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    1 comment  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Kevin Praeger supported this idea  · 
  12. 7 votes
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    1 comment  ·  General Feedback » Web Portal  ·  Flag idea as inappropriate…  ·  Admin →
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    Kevin Praeger commented  · 

    Could you provide some more context on this idea? I’m not sure what you mean by “one place”. Isn’t that one place the portal?

  13. 5 votes
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    2 comments  ·  General Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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    Kevin Praeger commented  · 

    I think since the old webhooks method supported it, it should be with the new method as well. I will say the nature of Slack seems to be public first, so I would bet most want it in a public channel anyway.

  14. 41 votes
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    1 comment  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →

    We’d be interested to hear what other ideas people have for expressing priority?

    I certainly think this would be a valuable data point, especially when trying to assess criticality of the feedback (toward something like renewal or closing a deal). UserVoice already supports the notion of a “blocker,” but only a binary option for internally captured feedback.

    Would a 1-5 scale work? Something in words? Interested in gathering ideas so that we can explore testing those.

    Thanks as always for the feedback!

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    Kevin Praeger commented  · 

    I love the idea to communicate a second metric, priority. This one should be well thought out. For example we would likely want this to happen at the company/account level and not necessarily at the user level.

    Kevin Praeger supported this idea  · 
  15. 34 votes
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    7 comments  ·  General Feedback » Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →
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    Kevin Praeger commented  · 

    This is a great idea. I’d like to see some method of handling bold, italics, etc. in pretty much all free from text fields.

    p.s. I accidentally flagged this post.

    Kevin Praeger supported this idea  · 
  16. 258 votes
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    7 comments  ·  General Feedback » Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
    Kevin Praeger supported this idea  · 
  17. 1 vote
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    0 comments  ·  General Feedback » Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
  18. 2 votes
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    0 comments  ·  General Feedback » Web Portal  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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  20. 5 votes
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    2 comments  ·  General Feedback » Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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    Kevin Praeger commented  · 

    This would be useful, but there are bigger fish to fry. I’m adding to my comment here. It’s actually annoying not being able to hard delete.

    Kevin Praeger supported this idea  · 
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