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General Feedback

How should we improve our feedback and product management tools?
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333 results found

  1. Transcribe voice to text

    Provide a way to capture feedback via audio channels (ie Alexa, Google Home, etc) and transcribe the voice to text for submission into UserVoice.

    1 vote

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  2. Block users but keep their suggestions

    I would like the ability to bulk block users, however Keep their suggestions and votes in tact

    2 votes

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  3. The Ability of Voting Down on an Idea

    We would like to have the ability to "vote down" against a suggestion. This functionality will help us understanding if the number of people that doesn't want that particular feature is bigger or smaller than the number of people that want a particular feature.

    1 vote

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    Downvoting is a feature that has been requested over the history of UserVoice. We believe that upvoting keeps the public conversation positive. Furthermore, voting is only one important metric in assessing the end user’s value of an idea.

    We have found that strong, positive signal on a UserVoice idea will be one trigger that a product team will use to investigate the Idea further. Downvotes should not dissuade a product team from taking action if it is the correct strategic move for a product.

    I know that this answer won’t satisfy everyone, but we have thought about it extensively, debated it internally at length over the years, and have arrived at this conclusion.

    We thank you as always for sharing your ideas with us!

  4. Rich-text formatting for comments on ideas

    Be able to use formatting options, like bold, italics, code blocks in comments on the forums.

    6 votes

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  5. Be able to sort by labels

    Right now, you can sort by columns like status updates, or votes, but you can't sort by the Label column. Admins want to be able to sort by labels as well.

    2 votes

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  6. Ability to link related Suggestions

    Similar to merge, provide a way to link related Suggestions together (think of how Jira solves this with related Issues UX).

    5 votes

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  7. Ability to expand the UserVoice submission box.

    When submitting a Uservoice submission, it would be really helpful if the box where text is entered could be expanded. Currently it is tiny, and I am unable to view the whole submission for review.

    3 votes

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  8. Add Column Sort to all columns

    make all columns sortable in Users, Accounts and Ideas. For example, on the Suggestions page, several columns have ability to sort, but not Labels. On the Users page, can click to sort by Last Active Date but not User Type or Account. Please make all columns sortable.

    3 votes

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  9. Add custom questions for users to fill out when creating an idea

    When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.

    This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.

    419 votes

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    62 comments  ·  Ideas  ·  Admin →
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    In Discovery  ·  Jared Shaffer responded

    Hey there! 👋

    This week we released Custom Fields on ideas for internal use. This solves a problem for much of the feedback we received on this idea, but not all of it. We will keep this idea open for additional feedback and votes, but for those who were requesting better ways to organize ideas internally, we hope you enjoy our new release! You can read more about it here.

  10. Custom data on ideas

    When a user supports, comments on and creates an idea, Product Managers need the full context on the feedback at that point in time. This can include the device and OS at the time of submission, their product version, the page they were on, screen size or other internal data points, etc.

    This data should be captured and saved against the idea so admins can see, not just who submitted/supported/commented on an idea and their traits (if they're being collected), but also important details surrounding the context of the idea.

    65 votes

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    In Discovery  ·  2 comments  ·  Ideas  ·  Admin →
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  11. Add screen shot to idea from clipboard

    I really need/want and easy way to add images (screen shots) from clipboard (like e.g. Target Process does it e.g. on their help desk) - a small picture often says more that 140 characters ... and more clearly

    It is really no different that attaching an image files, just a lot less clicking and tying

    4 votes

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  12. Comments Vs. Public status vs. Message subscribers should be more obvious within Admin view

    When logged in as an Admin, viewing Suggestions.
    I find it difficult to know if the comments are "public" or "private"

    This should be obvious when viewing the comments, so that if a customer accidentally posts something "sensitive" in the comments field I can easily detect this and mark the comment as private!
    Retaining the comment with the suggestion (for admins), but hiding it from other public users of the forum.

    3 votes

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  13. Have search respect localization

    Improve the search functionality of UserVoice!

    Currently UserVoice search does not understand that color and colour is the same word.

    There must be many, many examples of this.

    2 votes

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  14. Give the option to remove attachments when merging

    We have had to do a lot of merging of our top ideas and so those ideas are getting overloaded with attachments that are very similar images.

    While we can manually edit ideas to remove attachments, it would be nice if we could pick and choose which attachments were retained when we perform the merge.

    1 vote

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  15. Ideas visible to Administrators and Contributors only

    Allow suggestions that are not visible by the entire public, but live in a public forum. For example, if a large partner is requesting a feature that would only be available as part of a custom agreement, and the functionality would not be for public use. It's possible to enter this idea in a seperate private forum, but would be easier to just flag the idea itself as internal only.

    1 vote

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  16. 1 vote

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  17. Be able to choose a page when navigating suggestions

    On a list of suggestions, could we have the possibility to choose a page and to go to the first or the last page of the list.

    This would also help you keep track of where you are, in case you refresh the page you will not be taken back to page 1.

    3 votes

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  18. 2 votes

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  19. 1 vote

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  20. Allow bulk updates of texts in title and description for ideas for multiple forums

    I would like to be able replace a word or phrase in the title and description fields for ideas within multiple forums. There is no way currently to accomplish this other than manually editing each ideas to change a wording. This can be very painful when you have hundreds of ideas that needs to be changed.

    2 votes

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