General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
356 results found
-
Ability to Batch/Bulk update ideas by Feature We would like to batch/bulk update linked ideas as the Feature moves through the Roadmap to keep our users updated.
Currently we need to open each idea individually and update. This is especially problematic since there is not a link to the linked ideas if there aren't comments, so we have to search to find them, and update individually.
13 votes -
View deleted comments Admins should be able to view comments that have been deleted
2 votes -
Ability to see who else is viewing an idea The ability to see who else is viewing new ideas/suggestions would be extremely helpful. This functionality would help to ensure there is minimal duplication of work effort.
Thanks for your consideration!
10 votes -
Activity Visuals in Suggestions Grid Activity trend columns provided a visual for when support was added to suggestion, allowing teams to evaluate patterns over time.
3 votes -
Disable internal status Ability to disable the internal status feature
3 votesHi – thanks for sharing this idea. We’re interested to hear if this is a problem for other customers as well which will help us decide if it is a feature we need to consider building.
-
Need a filter for open Ideas that contain the blocker flag There is no simple way to filter all ideas that contain blockers. We should also be able to pull up reports on accounts and users who have left feedback marked blocker. Pulling reports or setting up your API is not an easy solution that will help. Please add a filter to include all blocker feedback.
5 votesHey there, while we haven't implemented this exact request, we have recently made changes that allow you to:
- Filter the activity and moderation page by ideas with flags
- Sort the idea grid by ideas that have flags that have not yet been cleared
-
Suggestion link in merge dialogue should open in the Admin Console When clicking a Suggestion link, in the Suggestion merge dialogue, the link takes you out to the web portal.
As I'm in the Admin Console, this interrupts my workflow. I would expect the Suggestion to open in the Admin Console also as this is where I'm working.
1 voteThis issue has been resolved.
-
Count suggestion creation as customer activity A suggestion being created doesn't always count as "Customer Activity" when using the "No Customer activity" filter.
This can result in suggestions that have been created within the year showing up in "No Customer activity in the past year" if the suggestion was were created via the API, contributor sidebar or imported.
6 votes -
2 votes
-
Permanently Delete Suggestions -Allow permanent deletion of Suggestions
-Permanently purge soft-deleted Suggestions (potentially on a cadence)
5 votes -
Ability to migrate content between accounts/instances I need the ability to migrate information from one portal to another.
8 votes -
Auto-aggregate feedback from multiple sources Ability to take feedback (closed lost notes, tickets labeled feedback, etc) and auto-associate or auto-aggregate them in some way.
In other words, remove the manual approach from requiring end users and internal folks from manually capturing and aggregating feedback.
2 votes -
Allow for automatic archiving based on set rules I'd like the ability to set rules for age of an idea + number of votes to automatically archive to a private forum. Such as, anything older than 4 years with less than 4 votes gets sent to an Archive forum so we have the information, if needed, but don't have to manually do the maintenance work.
4 votes -
Be able to navigate between suggestions with short cuts When looking at an issue there is no quick way to go to the next issue. Would be ideal if admins could quickly navigate to the idea with short cuts.
2 votes -
Field placeholder or Prompt for the Description field It is possible to set the field placeholder text for the suggestion title. This is great and allows me to tailor the ask to suit my audience.
I would like to be able to do the same for the suggestion description field. This would enable me to create a more instructional prompt to guide the user on what to enter into the field.
Alternatively allow configuring a prompt for the description field (as we have for title).3 votes -
Gamify Suggestions & Votes Create a feature to incentivize forum engagement via gamification
1 vote -
Support .svg attachments on ideas and comments Allow users to add .svg attachments on ideas and comments.
2 votesSVG attachments can contain executable javascript, which is a security risk. As a result, we are not able to allow this type of attachment on ideas or comments.
To learn more about the file types we do support, please, check out our article here: https://feedback.uservoice.com/knowledgebase/articles/39139
-
Allow .zip file attachments Allow users to attach .zip files to ideas and comments
1 voteWe appreciate your feedback on this!
.zip attachments can contain any file type, and since most browsers immediately download and open .zip files this is a security concern. For this reason, we are not able to allow .zip attachments.
For a list of file types we do support, please, check out our Knowledge Base article: https://feedback.uservoice.com/knowledgebase/articles/39139
-
Block users but keep their suggestions I would like the ability to bulk block users, however Keep their suggestions and votes in tact
2 votes -
The Ability of Voting Down on an Idea We would like to have the ability to "vote down" against a suggestion. This functionality will help us understanding if the number of people that doesn't want that particular feature is bigger or smaller than the number of people that want a particular feature.
1 voteDownvoting is a feature that has been requested over the history of UserVoice. We believe that upvoting keeps the public conversation positive. Furthermore, voting is only one important metric in assessing the end user’s value of an idea.
We have found that strong, positive signal on a UserVoice idea will be one trigger that a product team will use to investigate the Idea further. Downvotes should not dissuade a product team from taking action if it is the correct strategic move for a product.
I know that this answer won’t satisfy everyone, but we have thought about it extensively, debated it internally at length over the years, and have arrived at this conclusion.
We thank you as always for sharing your ideas with us!
- Don't see your idea?