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General Feedback

How should we improve our feedback and product management tools?
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357 results found

  1. Filter ideas by Salesforce Integration fields

    We can currently filter by Account Name which is a field that syncs with Salesforce. It would be AMAZING to be able to filter by additional fields that sync'd from Salesforce. There is huge potential for data insights to be able to filter and show what ideas affect certain types of accounts, or regions, or etc. I know we can do this via segments, but not everyone is able to create those and filtering would be so much more flexible.

    An additional use case is to simplify account level filtering. We have clients that span overa hundred different account. In…

    1 vote

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  2. List Prioritization: Merged Ideas adopt Priority

    When merging ideas that exist on Idea Lists, the idea it is merged into should adopt the previous idea list priority? or maybe a dialog to confirm if there is a conflict?

    Right now, it is an extra step to assign priority when we merge an idea that already has a priority

    1 vote

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  3. Display Flag Reasons and Resolution Details in Grid View

    Add columns to the grid view to show why an idea was flagged and, if cleared, how the flag was resolved without needing to open the idea details page.

    2 votes

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  4. Allow sharing of Idea Lists/Grid Views with groups of people

    Sharing views so that people can have the see the same filtered list of ideas is incredibly useful, e.g. seeing the top ideas by reach, seeing ideas that have been delivered, seeing the ideas that need work on, etc but the current implementation of views makes this challenging because:

    • If you want to share a view with a group of people you have to manually specify them one by one, there is no way of specifying a group of people - in an ideal world I would be able to share a view with everyone in the EMEA Success team…
    8 votes

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  5. Rework label

    Please make the labels more fluid and easy to manage, e.g. add the option to remove them by clicking X, instead of having to open the labels modal, searching and then un-checking the box. Should be similar to how the labels work in Jira.

    1 vote

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  6. 2 votes

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  7. Add creator to All Idea list view

    In the All Idea list view there is no column for who created the idea. This would be a nice addition without having to open up each idea separately.

    2 votes

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  8. Add unique verbiage to the account and revenue data in the impact report

    It would be helpful to have the unique verbiage specified in the impact reports regarding accounts and revenue so we can map those fields to the export values

    1 vote

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  9. Update hover tooltip on the Idea list Summary view of voters to say "Unique Voters"

    Update hover tooltip on the Idea list Summary view of voters to say "Unique Voters"

    1 vote

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  10. Filter suggested labels

    Similar to Merge Match, I need a way to easily audit the suggested labels (new AI feature). I should be able to filter to show only the suggested filters and not the ones that have been manually applied.

    1 vote

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  11. Change history on idea list

    Ability to see who added an idea to an idea list

    1 vote

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  12. Create an idea list from a detected Theme

    Once Themes are detected you it would be helpful to be able to convert to an Idea List to be able to update the ideas status, create roadmap items, run impact reports and manage the ideas in the themes.

    1 vote

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  13. Filter simple text custom fields

    Add text filtering options to allow filtering of simple text, url, and/or multi-line text.

    Use specific criteria like "Equals", "Does not equal", "Begins with", or "Ends with".

    3 votes

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  14. Filter by importance ratings (admin grid)

    Using advanced filters, filter the view to show only ideas that received a specific importance rating.

    3 votes

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  15. Merge comment to Existing Idea

    I know we can convert a comment to a new idea, but it would be really great if I could also just merge it into an existing idea.

    Right now, I have to create a new idea and then merge that idea into an existing one. Seems like an unnecessary and inefficient step.

    1 vote

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  16. Expand Idea List Permissions

    In order to expand idea list adoptions across our org, we need more flexible permissions. Some examples:

    View only Admins can create and edit personal idea lists, but once they share they lose edit access. We would like to allow these users to edit lists they create, regardless if they share or not.

    Additionally, we need more granularity around view/edit access on Idea Lists. I need to be able to share the list and allow certain individuals to edit or view the list, regardless of view/edit permissions of the individual ideas.

    1 vote

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  17. Expose Forum Id in Edit Console

    It would be a better user experience to expose the forum ID in the edit modal instead of needing to go find it via the api or url

    2 votes

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  18. Allow admins/contribs to unsubscribe or subscribe users AFTER creation

    Create a toggle to allow admins to manually update a subscription status for a user on an idea.

    3 votes

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  19. Add custom questions when creating an idea on the portal/widget

    When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.

    This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.

    420 votes

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  20. Add an AI Agent to consolidate feedback

    AI agents are the rage these days. I think it would be great to ask questions to an AI bot that helps users find relevant ideas, identify target audiences, etc

    For example, I could conversationally ask, "what are the most active ideas in the last 90 days for a particular client segment" and it would automatically provide a prefiltered list and even possible an impact report type export.

    Because our data set is so large, many internal teams find the platform a bit intimidating. This would overall significantly improve usability to consume the data and answer the specific questions they…

    2 votes

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