General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
337 results found
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Allow feedback count appear on the grid Allow a column that displays vol of feedback collected against an idea to appear on the grid.
1 vote -
Custom Fields: Support more Date Options The Date custom field selection needs to support more options. Right more it requires a very specific date AND time. We would like an option to convey a more generalized date. Quarter/Year is preferrable. This would allow us to communicate and report on general timeframes.
Right now we have created a select list (Q2 2023, Q3 2023, etc) but we will soon run out of available options (limited to 75) -- not to mention the manual effort to regularly add new options to the select list.
1 vote -
View a list of contributors supporting a group of ideas It would be great to see a list of contributors who have supported a group of ideas whether that is a category of ideas or a curate a list of ideas based on a theme (ie. label) from the grid.
2 votes -
Filter by last updated user activity in the idea grid It would be great to be able to filter by user 'last updated' or new activity (ie. idea, vote, comments, rating) in the idea grid rather than having to click into filters - similar to how other columns can!
2 votes -
clone views There is currently no way to clone a view.
It is common for people to create a view to show the ideas for a specific account which could include column customisation, ordering, filters etc. If I want to create the same for another account I have to repeat the steps which feels very inefficient.
2 votes -
Additional text formatting options Especially when we provide internal status updates, it would be very helpful to have additional text formatting options, such as:
-Color
-Highlighting
-Tiered, Bulleted listsAn example of a recent post that could have been greatly helped by additional formatting is attached.
1 vote -
Kanban board for the ideas from end users Our users have asked time again and again about having a Kanban board view like the one we in Roadmaps & Features, but the Ideas & Feedback section. So when a new idea gets suggested by a user, a card will automatically be created and we can manage the status, work process and the overview in the same board.
18 votes -
Custom Fields - Filter by Blank The new filtering and bulk edit of custom fields is awesome! Can we add the ability to filter by blank values? This will help to find ideas that are missing values as we work to rollout the adoption.
6 votes -
Custom Idea Fields Visible in One Forum Have custom fields available in only specific forums rather than across all forums.
1 vote -
Extend edit functions for moderation/approval flagged ideas Problem:
When I approve ideas, I can only edit Title, description, category and Attachments. This makes the workflow complicated and long since I have to jump back to the grid and search again for the approved idea if I have to edit the idea further.Solution:
I want to be able to edit ideas in the moderation with all functions that I have when I edit an idea via the grid.
This includes:
- Custom fields
- Internal comments
- Status (internal, external)
- Create Share link
- Add labels
- Link Jira
and more1 vote -
Search and Filter Ideas Based on User who Submits Allow me to search/filter by the ideas that I've submitted
1 vote -
Export Data Set (Accounts) On a specific idea 'Export current data set' is supported from the Users Tab but not supported from the Accounts Tab- Can this be added to allow for consistent reporting capabilities?
3 votes -
Engagement Information It would be great if we could get some information about how users are reaching an idea. For example, are they finding the idea within the forums (in-site) or through links? Not sure if this is possible but it would be insightful to see.
1 vote -
Do not include segments when selecting restore defaults for idea grid When selecting "Restore Default", this returns to a default state on the idea grid that includes ALL segments. Ideally, segments are a pick-and-choose type of use case, so enabling them as a default would not be beneficial.
1 vote -
Ability to choose columns in Account Explorer In Insights>Account Explorer there is a fixed set of columns you can see for accounts and then when you drill into an account to see the ideas associated with the account you see a fixed set of columns there. In both places it would be incredibly useful to be able to customise the columns shown to see more useful data.
3 votes -
Increase custom fields limit We determined 25 custom fields would be enough (leaving a little bit of room for growth).
0 votes -
Automate custom field assignment based on specified conditions Ability to set an automation for the assignment custom field to be auto assigned upon new idea creation
10 votes -
Custom fields scoring A really nice to have would be able to perform calculations on custom fields, similar to Roadmaps/Features
4 votes -
change sort order of comment/feedback/activity In the Idea Details page, allow user to change the sort order of the comments/feedback/activity. Often I would like to see the oldest comments, and I need to scroll to the very bottom of the thread while waiting for lazy loads (since only a few records load at a time).
Even when the activity is filtered, this can be tedious on ideas with a significant amount of comments.
2 votes -
Show aggregate field values on idea grid When using advanced filters, have the results on the idea grid show the aggregate counts for votes, comments, revenue, etc, based on the accounts that meet the filter criteria.
1 vote
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