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General Feedback

How should we improve our feedback and product management tools?
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349 results found

  1. Filter by last updated user activity in the idea grid

    It would be great to be able to filter by user 'last updated' or new activity (ie. idea, vote, comments, rating) in the idea grid rather than having to click into filters - similar to how other columns can!

    2 votes

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  2. Additional text formatting options

    Especially when we provide internal status updates, it would be very helpful to have additional text formatting options, such as:
    -Color
    -Highlighting
    -Tiered, Bulleted lists

    An example of a recent post that could have been greatly helped by additional formatting is attached.

    1 vote

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  3. Kanban board for the ideas from end users

    Our users have asked time again and again about having a Kanban board view like the one we in Roadmaps & Features, but the Ideas & Feedback section. So when a new idea gets suggested by a user, a card will automatically be created and we can manage the status, work process and the overview in the same board.

    19 votes

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    3 comments  ·  Ideas  ·  Admin →
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  4. Custom Fields - Filter by Blank

    The new filtering and bulk edit of custom fields is awesome! Can we add the ability to filter by blank values? This will help to find ideas that are missing values as we work to rollout the adoption.

    8 votes

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    2 comments  ·  Ideas  ·  Admin →
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  5. Custom Idea Fields Visible in One Forum

    Have custom fields available in only specific forums rather than across all forums.

    1 vote

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  6. Extend edit functions for moderation/approval flagged ideas

    Problem:
    When I approve ideas, I can only edit Title, description, category and Attachments. This makes the workflow complicated and long since I have to jump back to the grid and search again for the approved idea if I have to edit the idea further.

    Solution:
    I want to be able to edit ideas in the moderation with all functions that I have when I edit an idea via the grid.
    This includes:
    - Custom fields
    - Internal comments
    - Status (internal, external)
    - Create Share link
    - Add labels
    - Link Jira
    and more

    1 vote

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  7. Search and Filter Ideas Based on User who Submits

    Allow me to search/filter by the ideas that I've submitted

    1 vote

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  8. Export Data Set (Accounts)

    On a specific idea 'Export current data set' is supported from the Users Tab but not supported from the Accounts Tab- Can this be added to allow for consistent reporting capabilities?

    3 votes

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  9. Engagement Information

    It would be great if we could get some information about how users are reaching an idea. For example, are they finding the idea within the forums (in-site) or through links? Not sure if this is possible but it would be insightful to see.

    1 vote

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  10. Do not include segments when selecting restore defaults for idea grid

    When selecting "Restore Default", this returns to a default state on the idea grid that includes ALL segments. Ideally, segments are a pick-and-choose type of use case, so enabling them as a default would not be beneficial.

    1 vote

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  11. Ability to choose columns in Account Explorer

    In Insights>Account Explorer there is a fixed set of columns you can see for accounts and then when you drill into an account to see the ideas associated with the account you see a fixed set of columns there. In both places it would be incredibly useful to be able to customise the columns shown to see more useful data.

    3 votes

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  12. Increase custom fields limit

    We determined 25 custom fields would be enough (leaving a little bit of room for growth).

    0 votes

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  13. Automate custom field assignment based on specified conditions

    Ability to set an automation for the assignment custom field to be auto assigned upon new idea creation

    10 votes

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  14. Custom fields scoring

    A really nice to have would be able to perform calculations on custom fields, similar to Roadmaps/Features

    4 votes

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  15. change sort order of comment/feedback/activity

    In the Idea Details page, allow user to change the sort order of the comments/feedback/activity. Often I would like to see the oldest comments, and I need to scroll to the very bottom of the thread while waiting for lazy loads (since only a few records load at a time).

    Even when the activity is filtered, this can be tedious on ideas with a significant amount of comments.

    2 votes

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  16. Show aggregate field values on idea grid

    When using advanced filters, have the results on the idea grid show the aggregate counts for votes, comments, revenue, etc, based on the accounts that meet the filter criteria.

    1 vote

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  17. Multi-Select Filters in Advanced Filters improvement request

    Multi Select filters like Forum/Category and Labels can have lots of options. In the advanced filters, these filter types are not as easy to work with as they are in basic idea filters.

    1 vote

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  18. 1 vote

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  19. 3 votes

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    1 comment  ·  Ideas  ·  Admin →
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  20. Copy Direct Link to Idea within Idea detail from Idea List

    I'd like the ability to get a link to a specific idea from within the idea detail. Right now, I can only get that link from the idea list, but I am frequently viewing a specific idea and want to grab the direct link rather than the long URL for the idea-in-list with all the URL params.

    Use case: Opening multiple ideas to consider a merge, decide NOT to merge, but want to cross-link in an internal comment for further discussion w/ team.

    1 vote

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