General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
359 results found
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Carry over support traits into the split idea In the idea split, the comments, internal comments, votes, and subscribers are brought over into the secondary idea. It would be more impactful to bring over the Revenue and Account Traits that the voters are tied to for continuity and contextualization.
2 votes -
1 vote
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Show if Idea is Linked to Roadmap Feature from List View Ability to see if an idea has been added to a roadmap feature from the idea list
2 votes -
Need a method to have activity and urgency score be calculated for only a specific segment Right now, Activity and Urgency scores are calculated using all voters/accounts associated with a particular idea. We need a way to show urgency and activity for a particular segment. I imagine this would be a must-have requirement for anyone wanting to do any deeper analysis on different client types, regions, etc.
1 vote -
Provide cheaper plans and gain more customers. Provide a free plan for charities & nonprofits to use, as $39/month is not affordable.
Provide a cheaper plan for very small businesses (e.g. $120/year).
You are only targeting very large corporations and missing out on other organizations with smaller budgets.The people using UserVoice in these cheaper plans may refer higher-paying businesses as well.
So disappointed you are taking away the free plan for charities. This does not look good on your company. What happened to CSR? The least you could do is allow charities to use your platform for free, if you're not going to take any other…
1 vote -
Allow Label creation/editing to be separate permission so that it can be assigned to admins without giving them Settings privileges We have a lot of admins (in 100s) and need to give them the ability to create/edit/assign/unassign labels. But we can't today as that would give them Settings access as well. We need to de-couple this functionality access as we wouldn't want 100s of admins to have access to editing configuration settings
3 votes -
Show assigned features on the idea export We would like to be able to see which features an idea has been tagged against within the Idea exports.
2 votes -
Make Idea Details Scrollable on Small Screens When user a smaller window, the idea details is not scrollable when trying to leave an internal comment which cuts off the save button.
2 votes -
2 votes
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keep email addresses in cc/bcc when added In Tickets, keep any additional cc email addresses if you leave the screen: Multiple times I have added cc email addresses, leave the ticket to view something else, come back and send the email, only to realize those cc's were removed when I left the screen. Suggesting they stay added even if you leave the ticket.
1 vote -
Templated statuses per forum Love the Status Template messages but it would be ideal to configure these per forum rather than UV instance. (Ability to select which forum(s) the template applies to).
Our use case: Our forums are 1:1 with our products. 50% of our products are managed in-house and have a different message than the other 50% of products which are managed by a Vendor. We prefer to use 1 public status for end-user consistency regardless of who manages the product, but it would be ideal to have separate Status Template messages depending on whether the product team is in-house or external.
6 votes -
Highlight the open level In the Mx module, highlight the level open on the screen (example 4.1.1) in the right-hand column to make it easier for the user to find.
1 vote -
Account Based Access to Ideas & Feedback A consumable and actionable view of ideas that are managed by specific contributors (ie. Account Managers, Customer Success)
4 votes -
Bulk migrating Feedback between Ideas We need an easy way to fully and quickly move the feedback from one Idea to another without having to refer back to the old Idea.
For example, we had an Idea for a request to bring back a running timer widget on our mobile apps. We did the work for iPhones, but we didn't do it for Android yet. So we want to split the feedback along those lines, so I have an idea for iPhones that I am marking as "launched" with an internal label and an idea for Android that I am marking as "in development" using…
3 votes -
Expand the Grid column Dropdown Filter The label dropdown filter is needlessly small. Can we expand it down a bit more on the page? See attached.
1 vote -
Option to disable flagging feature Option to disable the flagging feature. Our process does not utilize this feature, and due to our large user base, it is unnecessary and causes a lot of confusion
1 vote -
filter on create date - 7 days Working on set up SLA for triaging ideas. For example, change new status to under review in 2 days, Change Under review to understood in 7 days.
Is it possible to set up an advance filter that allows boolean logic on the created date field ? For example, Status = new and Create date is > Today - 7. This would allow me to create a saved filter that i can run every day and not have to change the create date filter.
1 vote -
Logical Grouping for Advanced Filtering The advanced filters currently only have support for "AND" logic -- create support for "OR" logic as well, where we can create a filter based on logical grouping of AND/OR.
7 votes -
Autosave drafts of comments/notes/messages To have an autosave feature for admin console when managing ideas
3 votes -
Date Display for Ideas/Suggestions Users want to see the date for a suggestion displayed near the title without having to click into the suggestion. Extra points if there is an indication of when a suggestion was last voted on.
1 vote
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