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General Feedback

How should we improve our feedback and product management tools?
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339 results found

  1. Allow anonymous suggestions

    Don't require users to enter an email address when posting suggestions or comments on specific forums.

    8 votes

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    2 comments  ·  Ideas  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Thank you for your feedback around this!

    A core value of UserVoice is communication, allowing Product Managers not only to hear from users, but communicate back to them around their feedback.

    We also help Product Managers when evaluating ideas, not only see how many people want it, but who those people are, enabling them to make data driven decisions.

    Anonymous suggestions don’t allow either of those, and aren’t part of our vision for the product at this time.

    While we are saying “no” to this particular idea, please keep sharing. We do appreciate you sharing your thoughts and product needs with us!

  2. Allow an account to prioritize the suggestions they support

    Allow an account to see all the requests they support and prioritize them

    2 votes

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    Tell Us More  ·  1 comment  ·  Ideas  ·  Admin →
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  3. search attachments

    When searching feedback, also search text that exists in an attachment

    2 votes

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  4. Provide the ability to search comments within a single topic.

    I want to search existing comments on a topic to avoid posting something if it has already been said. Manually scanning comments is too burdensome if there are many comments (>50, >75, some significant number).

    7 votes

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    1 comment  ·  Ideas  ·  Admin →
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  5. Surface the ability to move categories from the hamburger menu

    It would be nice to be able to move a suggestion from the hamburger menu or edit functionality. Also surfacing the forum/category from the activity feed would reduce time taken to triage

    1 vote

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  6. Ability to enhance search results by creating keyword associations.

    Example: Someone could be providing feedback on the "widget" but the word they use is "pop-up".

    This would be especially helpful for companies that have custom names for functionality that may not be obvious to their users.

    7 votes

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  7. Show category on the "Related Activity and Moderation" page

    Display category on the Activity and Moderation page, so admins can quickly identify if an idea has been incorrectly categorized.

    3 votes

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  8. Make the profanity filter apply to user names, comment urls, email addresses

    Currently the profanity filter does not apply to usernames, URLs in comments, or email addresses.

    5 votes

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  9. Add place to post guidelines, instructions for a forum.

    Want to be able to post announcements and guidelines for the forum. While you can add some content in the welcome or forum message, these distract from user engaging with the forums.

    Would like to be able to post rich content that displays within the overall UV experience.

    3 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  10. Show categories even if they contain completed or no suggestions

    If a category in a forum on the web portal doesn't contain any open suggestions, it doesn't appear.

    If a user is trying to see completed suggestions in this category (without searching) they aren't able to.

    4 votes

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  11. If idea is flagged by a user, show it as flagged even if they refresh the page

    If a user clicks "Flag this as inappropriate" on the web portal, the link will show as "flagged". But if they refresh the page, they'll be able to click on the "Flag this as inappropriate" link again.

    4 votes

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  12. 1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  13. In-Line Images for Ideas/Comments

    It would be nice to be able to add images to both the ideas and the comments, status updates, etc. in line. Visuals are worth so much when discussing ideas in depth and a huge part of managing feedback is clarity of the conversation. It's really frustrating to have to go post that image on a hosted site and link to it. Pretty much unacceptable in this day and age, in fact.

    10 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments.

    One thing that may be valuable as well, we did recently release attachments on comments. End users can now include attachments when posting comments.

    Thank you for the feedback, and please, keep sharing!

  14. Remove irrelevant options from activity feed kabob options

    When you click the "kabob" option next to an item in an activity feed, you always get the same options.

    These include options for converting to a ticket, which is only done on suggestions and not on other objects in the activity feed, such as comments and requests.

    The options in the kabob should change depending on the object you are on.

    3 votes

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  15. Search stop words for non-English languages

    Don't search for commonly used words in a given language.

    e.g. "les" in French

    1 vote

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  16. Import staging area

    Would love to have an area in UV where we could import existing ideas (collected prior to launching UV) and search/merge/delete etc before actually creating them.

    Importing a large number of ideas will include a lot of noise/junk, but there's still value in our existing ideas.

    1 vote

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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  17. When importing suggestions, add end-user creators as supporters

    When an admin imports suggestions via CSV, they can specify an end-user email address as the suggestion creator. It would be helpful in some cases so have this end-user creator also be added as a supporter and subscribed to updates.

    6 votes

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  18. Allow easier date format for importing suggestions

    It can be very difficult to format to the required date format as it is not an existing format in excel.

    1 vote

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  19. Bulk Actions in moderation

    Allow bulk actions to occur in the moderation tab, or have a filter to show unmoderated ideas in the suggestions grid.

    4 votes

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  20. Ability to filter by labels when looking at a user's suggestions though the Users & Accounts list

    When I am looking at a user's supported suggestions through the user & account's list in the admin portal I would like the ability to filter their supported suggestions by labels.

    3 votes

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