General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1293 results found
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Created by in idea grid Ability to see the "created by" user in the idea grid
2 votes -
Action Success Information Banner Blocks Content In the Admin Console, when you perform a merge or any kind of bulk action, a banner is displayed indicating that the action was successful.
The banner covers up important UI elements on the screen like search and filter. Please move it to a better and less obtrusive location.
1 vote -
Automatically assign importance level based on text in Idea description When an Idea comes into the Admin Console in UserVoice, the importance level should be automatically detected from the text in the Idea description.
For example, if the Idea description says "Criticality: 1 - My customer will churn" then the importance level should be assigned the highest level of importance automatically.
1 vote -
Minimize emails from admin user custom field picker With the new emails that get sent via the Admin user custom field picker, our PMs can easily get overwhelmed by emails. Can we get these as a daily digest, or opt out of sending an email (similar to status updates)?
1 vote -
Allow users to designate their default "view" for the idea grid Allow users to specify which saved view should be the default view they are given when they return to the idea grid.
12 votes -
A report on amount of outreaches performed monthly Provide a report where we can see how many outreach emails we've historically used on a monthly basis.
1 vote -
Allow feedback count appear on the grid Allow a column that displays vol of feedback collected against an idea to appear on the grid.
1 vote -
Custom Fields: Support more Date Options The Date custom field selection needs to support more options. Right more it requires a very specific date AND time. We would like an option to convey a more generalized date. Quarter/Year is preferrable. This would allow us to communicate and report on general timeframes.
Right now we have created a select list (Q2 2023, Q3 2023, etc) but we will soon run out of available options (limited to 75) -- not to mention the manual effort to regularly add new options to the select list.
1 vote -
Export Activity Report to Excel or a CSV Have the ability to export the Activity Report to excel or a CSV.
3 votes -
More Automated Reporting Automatically generate timely reports for accounts, users, and or status updates. For example, automatic reports for things that are out of SLA. It's all currently very manual processes.
7 votes -
Whiteboard option A place that allows for derisking the ideas internally before adding to a public roadmap. An internal community if you will.
1 vote -
Include account name and link to account when feedback added to an idea When a piece of feedback is added to an idea it is listed as Feedback via user name which is a clickable link to the user - it would be really useful if in addition the account was listed and was a clickable link to the account directly. This would be much more useful for B2B companies.
2 votes -
Additional text formatting options Especially when we provide internal status updates, it would be very helpful to have additional text formatting options, such as:
-Color
-Highlighting
-Tiered, Bulleted listsAn example of a recent post that could have been greatly helped by additional formatting is attached.
1 vote -
3 votes
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slack integration trigger adding a label With the Slack Integration, we would like to have ideas posted into channels only when a specific label or custom field is assigned. This will allow us to ensure the proper teams are receiving the new ideas.
Category is too vague and our users don't always categorize items correctly.
1 vote -
Integrate with Service Now Make available an integration between UserVoice and Service Now
2 votes -
Contributors see all feedback from their assigned accounts Ideally, customer facing teams like Customer Success & Account Management should be able to see all of the feedback that the customers they own the relationship of- in one place
19 votes -
1 vote
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Real Time Console Viewing monitor active urls in insights like a real-time console
1 vote -
Extend edit functions for moderation/approval flagged ideas Problem:
When I approve ideas, I can only edit Title, description, category and Attachments. This makes the workflow complicated and long since I have to jump back to the grid and search again for the approved idea if I have to edit the idea further.Solution:
I want to be able to edit ideas in the moderation with all functions that I have when I edit an idea via the grid.
This includes:
- Custom fields
- Internal comments
- Status (internal, external)
- Create Share link
- Add labels
- Link Jira
and more1 vote
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