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General Feedback

How should we improve our feedback and product management tools?
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1256 results found

  1. AutoReply Email - Include customers name

    Option to pull the customers name into the template. Ie: "Hello, @name"

    1 vote

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  2. Login Analytics

    Ability to know what % of team members and end users are in UserVoice at a given cadence.

    1 vote

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  3. Slack Integration without Managing Feedback Ability

    To only have notifications come into our Slack channel without the ability to manage the feedback in Slack.

    1 vote

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  4. Tag a Primary for Merge Ideas

    When selecting multiple ideas for merging, the primary idea to merge into may get lost or forgotten during the workflow. Find a way to simplify this workflow or mark a primary to make multiple ideas merge easier.

    2 votes

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    1 comment  ·  Ideas  ·  Admin →
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  5. Enhance Salesforce Feedback and Opportunity integration to be used on Accounts

    At the moment, this integration is only available on "Opportunity" objects in Salesforce

    9 votes

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  6. 1 vote

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  7. Include ideas in features/roadmap export

    Include ideas that are linked to features when you export the features from the Roadmap area.

    2 votes

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  8. Add referral link for Linked Ideas without Feedback attached

    For linked ideas that have no feedback yet, there is no button to click to return to the original idea within the roadmap feature.

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  9. Ability to add ownership to a feature in the internal roadmap

    I would like to have each team create the feature they want to work on in the internal roadmap. In using it in this way, it would be great to pull in our internal labels. Or the ability to identify the owner or team owning the specific feature.

    2 votes

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    0 comments  ·  Roadmap  ·  Admin →
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  10. Make the Hot/Top/New tabs keyboard accessible with focus states

    The tabs on the topic list page are not fully accessible. Steps to replicate:

    Go to UserVoice and navigate to a forum with a list of ideas.
    Using the keyboard, navigate to the tabs Hot, Top, New.
    Use the left/right arrow keys to move between the tabs
    What we’d expect: Focus state changes as user presses left/right arrow keys
    What actually happens: Focus state does not change. To move between the tabs the user needs to use the tab key on their keyboard.

    Go to UserVoice and navigate to a forum with a list of ideas.
    Using the keyboard, navigate…

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  11. Search Azure DevOps work items from UserVoice

    Instead of finding the URL in Azure DevOps, copying it, and then pasting it into UserVoice, it would be helpful to be be able to search for work items directly from the Admin Console.

    3 votes

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  12. Show supporting accounts on idea activity in contributor console

    Right now, you can only see the accounts that support an idea on status update in the contributor console, if you have the Gainsight integration setup.

    Since the actual data isn't dependent on Gainsight, it would be good to surface this without setting up Gainsight.

    1 vote

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  13. Exclude access to private fourm by @domain

    It would be nice to have the ability to exclude a subset of customers from accessing a private forum by @domain.

    1 vote

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  14. Don't default merge notifications to be enabled

    When you merge ideas, the checkbox to notify users is always on by default: https://d.pr/i/N6bM08

    This should be off.

    1 vote

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  15. 1 vote

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  16. 11 votes

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  17. Create a banner message in Web Portal

    We want to be able to post a banner message in our Web Portal letting customers know about some changes in our statuses and categories and be able to provide a link in that banner that redirects them to the welcome page which can explain the changes we've made.

    1 vote

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    2 comments  ·  Web Portal  ·  Admin →
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  18. Reflect Salesforce Contact and Account Deletions in UserVoice

    When Contacts and Accounts are deleted in Salesforce, the data remains in UserVoice. It would be great if the Connector could also process these deletions so that our data remains accurate in UserVoice.

    3 votes

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  19. Create an Email Alias for Email Communications

    Similar to status updates, provide an opportunity to use a custom email alias during customer communication instead of admin's email.

    1 vote

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  20. Account Insights More Clickable

    The Account Insights is really helpful but we would like to be able to click into more areas of the report, rather than needing to leave the area to go to the idea grid.

    For example when looking at an individual idea, it would be nice to be able to click into each segment and view all the accts in it, or click into an account and have their account information open up.

    13 votes

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