General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1230 results found
-
Engagement Information It would be great if we could get some information about how users are reaching an idea. For example, are they finding the idea within the forums (in-site) or through links? Not sure if this is possible but it would be insightful to see.
1 vote -
Relocate confirmation banner The current confirmation banner now covers the search bar in the new UX. I often need to perform another search. Can this be relocated?
2 votes -
Contributors see all feedback from their assigned accounts Ideally, customer facing teams like Customer Success & Account Management should be able to see all of the feedback that the customers they own the relationship of- in one place
16 votes -
Translation of ideas within the contributor sidebar Translation capabilities within the contributor sidebar and console
2 votes -
Be able to make the logo in emails smaller Outlook doesn't respect the size of the logo. It's always the full width of the page even when the logo is small.
1 vote -
Do not include segments when selecting restore defaults for idea grid When selecting "Restore Default", this returns to a default state on the idea grid that includes ALL segments. Ideally, segments are a pick-and-choose type of use case, so enabling them as a default would not be beneficial.
1 vote -
Custom Fields for end-users To have custom fields for end-users so that we are able to collect a little bit more granular data as part of capturing new ideas
1 vote -
Filters are difficult to navigate The old UI made it easier to filter through ideas. Additionally it is difficult to navigate through the idea grid to distinguish statuses, votes, and created.
6 votesHey there!
Thanks for your feedback and support of this idea. We have been able to gather perspective on a number of areas in which our filtering experience on the idea grid can be improved. There is not a single solution that addresses all the feedback we've received. With that in mind, I thought it might be helpful to provide a bit more insight into the specific problems, as informed by the themes of this feedback, that we've focused on solving as we being work on this.
- It is hard to visualize what filters are applied when working with a filtered view of the idea grid.
- It is hard to make changes to applied filters directly from the idea grid.
- It is not obvious that filters can be applied and updated on columns in addition to the main idea grid filter (fly-out from the right hand side of the grid).
…
-
Export Activity Report to Excel or a CSV Have the ability to export the Activity Report to excel or a CSV.
2 votes -
More Automated Reporting Automatically generate timely reports for accounts, users, and or status updates. For example, automatic reports for things that are out of SLA. It's all currently very manual processes.
5 votes -
Show aggregate field values on idea grid When using advanced filters, have the results on the idea grid show the aggregate counts for votes, comments, revenue, etc, based on the accounts that meet the filter criteria.
1 vote -
2 votes
-
Multi-Select Filters in Advanced Filters improvement request Multi Select filters like Forum/Category and Labels can have lots of options. In the advanced filters, these filter types are not as easy to work with as they are in basic idea filters.
1 vote -
Internal user region and idea The ability to see the internal users (contributors) region to know which team from our international contributors have captured feedback and to track trends
3 votes -
1 vote
-
Don't delete my drafted reply just because I navigated away from the browser window When navigating a way from an ideas tab, I would like my drafted reply or comment to not be lost. Its very annoyoing when I'm writing a reply navigate to a different window to see something and then come back only for my progress to be lost becuase I didn't send the reply first.
1 vote -
Capture channel for votes in export To report on precisely what channel votes are coming in through.
1 vote -
Show link of the Slack message that feedback was captured from on admin portal When submitting feedback from slack, the URL of the source message in Slack should be displayed on the idea in the Admin Portal
8 votes -
1 vote
-
Make search parameters actually work in merge target search Search in Merge target window not functioning as it should be - quotations and minus symbols not changing search results to limit results to actual exact matches as specified by quotations, and including matches specifically excluded by minus symbols.
1 vote
- Don't see your idea?