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General Feedback

How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!

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  1. Search stop words for non-English languages

    Don't search for commonly used words in a given language.

    e.g. "les" in French

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  2. Custom flow for Post Idea Widget

    When a user submits feedback, we would like to display a second screen after submission. This would be to include custom thank you text and possibly links to other relevant sites.

    1 vote
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    0 comments  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →

    Our brand new End User API is now in beta! Using this API, you can securely perform client-side requests to retrieve and post feedback submissions. You can build a feedback collection channel which will allow your end users to obtain a list of forums, search ideas, submit ideas, and vote on existing ideas!

    If you collect feedback using our API, or one of our Mobile SDKs, or want to collect feedback via a React Native App sign up now to test drive our End User API. Email support@uservoice.com to sign up!

  3. Import staging area

    Would love to have an area in UV where we could import existing ideas (collected prior to launching UV) and search/merge/delete etc before actually creating them.

    Importing a large number of ideas will include a lot of noise/junk, but there's still value in our existing ideas.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  4. Show which admins are locked out in settings

    When an account has surpassed their admins limits the extra admins will get locked out. It would be helpful to display which admins are locked out on the Users and Permissions page.

    1 vote
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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow easier date format for importing suggestions

    It can be very difficult to format to the required date format as it is not an existing format in excel.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ability to push 'Tasks' into VSO

    Be able to push 'tasks' into VSO via the VSO integration.

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  7. Record Customer Interviews

    Have a way to record the meeting transcript or notes from interviews the PM team has with customers. Key features would be linking portions of the interviews to ideas/features and being able to search for keywords across all interviews.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  8. Update Suggestions with Import

    I want to append the descriptions of the ideas I just imported, but I cannot do that with the import feature.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  9. Provide default traits for users and accounts

    UserVoice could integrate with various data enrichment services (e.g. Clearbit) to automatically provide key data points about users who give feedback.

    This would provide all customers with an easy avenue for meaningful analysis of their feedback data against key segments before they even begin passing in their own custom traits.

    1 vote
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  10. Be able to send auto-replies to NPS ratings

    Customers want to be able to send an automatic reply when a user submits an NPS rating, so they can ask for more details.

    4 votes
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    0 comments  ·  NPS  ·  Flag idea as inappropriate…  ·  Admin →
  11. Increase record limit for account imports

    Limit is 20,000 records, and with a file of about 100,000 that i need to import monthly, this can be tedious.

    1 vote
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  12. Add account import to users tab

    Give the option to do an account import when you are on the user tab and vice versa

    1 vote
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  13. Column headers for account fields on import templates should be the same

    The account column headers from the template should be the same on both the user template and account template.

    On the user template everything for account starts with account. for obvious reasons, but then if you are stripping down to just add account info, you have to go back to your file and rename all your columns.

    1 vote
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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  14. Sidebar: Refresh the users found on the page

    When I navigate to a new page while having the sidebar open, I want the sidebar to refresh the users it has found on the page. Currently, I have to close the sidebar for it to search the page again.

    1 vote
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    0 comments  ·  Contributor Sidebar  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  15. VSO: Add feature to select team when creating a new work item

    With the current VSO integration, UserVoice can only create new work items at the team collection level, which some setups of VSO will not support.

    The integration needs a way to let admins create work items at the team permission level.

    2 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  17. Increase idea description character limit

    The character limit for the idea description field is currently 10,000. Some users are running out of space when creating ideas and would like the limit to be increased.

    1 vote
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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Thank you for your feedback around this. Our Product team discussed this and decided this is not a product priority at this time.

    We do recommend if users are posting longer ideas, to look at using our idea attachment feature to attach additional data to an idea.

    We will leave this idea open for voting, and if we start to hear from more customers around this, we will consider revisiting.

  18. Select if Contributors will be using the Sidebar as a bookmark or within Zendesk

    When inviting contributor users, I want to denote that they will be using the Zendesk app, so that they receive the proper instructions for set up. They do not need to set up a bookmark.

    2 votes
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    0 comments  ·  Contributor Sidebar  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  19. Export all users who have been active for a specific time frame

    Be able to export a list of users who have supported ideas, commented or created ideas in a specific time frame, so admins can measure user engagement month over month.

    1 vote
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    0 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement at this time.

    You can use our Analysis Export to get an export of all ideas and supporters on ideas for a specific time frame, but that would not include users who commented, so not quite what you are requesting with this idea. You can learn more about the Analysis Export here: https://feedback.uservoice.com/knowledgebase/articles/1083535

    Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  20. 1 vote
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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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