General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1216 results found
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1 vote
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Add NPS column to the Accounts tab on the Users & Accounts page I would like to have an NPS column on the Accounts tab so that I can easily see the NPS score for each account and sort by NPS score to find unhappy accounts.
2 votes -
2 votes
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3 votes
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Do not close/archive suggestions here I've noticed that some of the suggestions I've posted here are archived. IMHO, they are still relevant. IMHO, archiving suggestions does not make any sense - this would just result in duplicates created by others in a while.
Thus, please stop archiving/hiding/closing old suggestions and restore those that are archived.
3 votesThank you for posting and sharing your feedback on this.
You are right. Silently archiving suggestion is not a good customer experience.
While we will need to decline ideas that don’t align with our Product Team’s vision, we need to communicate that to our customers.
We are declining this idea because we will have to close out suggestions, but we are going to work to communicate much more openly around this going forward.
If you have any questions around any feedback you have submitted, please reach out to me directly at claire.talbott@uservoice.com. I will be happy to look into this for you.
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Site Customization Templates Provide several easy to use templates to customize your UserVoice site without having to use CSS/HTML.
15 votes -
2 votes
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Show user's UserVoice activity at the contact, account, and opportunity level in Salesforce By having user feedback from UserVoice logged in a field in Salesforce ( SFDC ) they'll be able to run their own custom reporting easier, both in SFDC and third party analytics tools that are already being used with SFDC (like Segment.io)
47 votes -
Show matching ideas in the post idea widget before prompting users to create an idea when a user enters an idea through the widget the first thing they need to do is enter the body of the idea. then they are presented with results which might relate to what they entered. then they enter the title of the idea.
this is backwards.
the first thing they should need to enter is the title, then results are shown based on the title, and if they don't find anything then they elaborate on the idea with the body.
we're getting feedback that people are spending time entering a detailed idea only to find that someone else had…
1 vote -
Customize the amount of time the "Thank you" message in the NPS widget lasts There is a "Thank you" screen that appears in the widget after you have sent a satisfaction rating.
It would be good to be able to make this screen last longer, so users don't think anything is wrong.
1 vote -
Give the option to remove attachments when merging We have had to do a lot of merging of our top ideas and so those ideas are getting overloaded with attachments that are very similar images.
While we can manually edit ideas to remove attachments, it would be nice if we could pick and choose which attachments were retained when we perform the merge.
1 vote -
Solicit NPS via Email Ability to trigger NPS surveys to all or a specific segment of customers via UserVoice.
78 votesHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Allow bulk updates of texts in title and description for ideas for multiple forums I would like to be able replace a word or phrase in the title and description fields for ideas within multiple forums. There is no way currently to accomplish this other than manually editing each ideas to change a wording. This can be very painful when you have hundreds of ideas that needs to be changed.
2 votes -
See which internal member will be notified for internal status When setting an internal status, you have the ability to email team members. It would be nice to be able to quickly see which team members would be notified.
4 votes -
1 vote
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Ability to add HTML tags to the widget The main purpose of this is to:
- Make a sentence begin on a new line using the <br> tag
- Insert a link to the description field so that users can go to a support page using the <a> tag
2 votes -
Ideas visible to Administrators and Contributors only Allow suggestions that are not visible by the entire public, but live in a public forum. For example, if a large partner is requesting a feature that would only be available as part of a custom agreement, and the functionality would not be for public use. It's possible to enter this idea in a seperate private forum, but would be easier to just flag the idea itself as internal only.
1 vote -
2 votes
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Add custom User & Accounts fields to the NPS export You can pass in custom fields for user and accounts, but when exporting NPS ratings, only standard User and Account fields are included. It would be ideal for the custom user and account fields to also be included.
4 votes -
When Roadmap item is completed, automatically set completed status on linked suggestions If a Roadmap Item is addressing several Suggestions, implement an option for informing (email notification) at once all suggestions creators.
8 votes
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