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General Feedback

How should we improve our feedback and product management tools?
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  1. 1 vote

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    0 comments  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  2. 1 vote

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    0 comments  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →

    We’re constantly exploring ways to improve the UserVoice experience for our users. This often means viewing existing functionality with a critical eye and rethinking parts of the product which do not meet the high standards we’ve set.

    As a result, we have decided to remove the SmartVote functionality, effective Dec 13, 2019. If you have any questions, please contact us at support@uservoice.com.

  3. Sidebar push parent page content over

    When capturing feedback on a page, the Sidebar at times covers up relevant content. would be ideal if it pushed the parent page content over, or wrapped to the sidebar.

    1 vote

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  4. Set comment notifications based on number of comments

    Allow admins (or users) to setting limits such as send a notification when an idea gets more than 5 comments.

    1 vote

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    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  5. 1 vote

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  6. Add support for SAML single logout

    When a user logs out of UserVoice, log them out of the identity provider as well.

    3 votes

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote

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    0 comments  ·  NPS  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  8. Search stop words for non-English languages

    Don't search for commonly used words in a given language.

    e.g. "les" in French

    1 vote

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  9. Custom flow for Post Idea Widget

    When a user submits feedback, we would like to display a second screen after submission. This would be to include custom thank you text and possibly links to other relevant sites.

    1 vote

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    0 comments  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →
  10. Import staging area

    Would love to have an area in UV where we could import existing ideas (collected prior to launching UV) and search/merge/delete etc before actually creating them.

    Importing a large number of ideas will include a lot of noise/junk, but there's still value in our existing ideas.

    1 vote

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  11. Allow easier date format for importing suggestions

    It can be very difficult to format to the required date format as it is not an existing format in excel.

    1 vote

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to push 'Tasks' into VSO

    Be able to push 'tasks' into VSO via the VSO integration.

    1 vote

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote

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    0 comments  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →

    We’re constantly exploring ways to improve the UserVoice experience for our users. This often means viewing existing functionality with a critical eye and rethinking parts of the product which do not meet the high standards we’ve set.

    As a result, we have decided to remove the SmartVote functionality, effective Dec 13, 2019. If you have any questions, please contact us at support@uservoice.com.

  14. Record Customer Interviews

    Have a way to record the meeting transcript or notes from interviews the PM team has with customers. Key features would be linking portions of the interviews to ideas/features and being able to search for keywords across all interviews.

    1 vote

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  15. Update Suggestions with Import

    I want to append the descriptions of the ideas I just imported, but I cannot do that with the import feature.

    1 vote

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    0 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  16. Provide default traits for users and accounts

    UserVoice could integrate with various data enrichment services (e.g. Clearbit) to automatically provide key data points about users who give feedback.

    This would provide all customers with an easy avenue for meaningful analysis of their feedback data against key segments before they even begin passing in their own custom traits.

    1 vote

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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
  17. Increase record limit for account imports

    Limit is 20,000 records, and with a file of about 100,000 that i need to import monthly, this can be tedious.

    1 vote

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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  18. Do not require an external id on users and accounts

    Not everyone has an id for a user or an account. Have it as optional

    5 votes

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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi everyone,

    Thank you so much for your feedback around this. A unique ID is what allows you to map and update user and account data in UserVoice. This also lets you connect multiple external user and accounts to a single UserVoice user.

    While we are declining this idea, we have also rolled out a new feature for accounts which might prove useful. We automatically generate accounts based on user’s email domains. Learn more in the last section of this article: https://feedback.uservoice.com/knowledgebase/articles/1142125/

    Thank you for taking the time to share your use cases around this. We do appreciate your input!

  19. Add account import to users tab

    Give the option to do an account import when you are on the user tab and vice versa

    1 vote

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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  20. Column headers for account fields on import templates should be the same

    The account column headers from the template should be the same on both the user template and account template.

    On the user template everything for account starts with account. for obvious reasons, but then if you are stripping down to just add account info, you have to go back to your file and rename all your columns.

    1 vote

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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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